Adrian Yeow

Associate Professor Adrian Yeow

Associate Professor, Accountancy Programme

School of Business

Tel: +65 6248 0221

Email: YWRyaWFueWVvd3lrQHN1c3MuZWR1LnNn

Educational Qualifications

  • 2008
    PhD (Information Systems), University of Maryland, College Park, USA
  • 1997
    B. Communication Studies (1st Class Honors), Nanyang Technological University, Singapore

Academic and Professional Experience

  • 2008 - 2014
    Assistant Professor, Nanyang Technological University
  • 2003 - 2008
    Senior Tutor, Nanyang Technological University
  • 2001 - 2002
    Manager, Product Development, Keppel Communications Pte Ltd
  • 1999 - 2001
    Senior Product Executive, Keppel Communications Pte Ltd
  • 1997 - 1999
    Product Executive, Singapore Telecommunications Ltd

Journal Papers

  • Agarwal, N., Soh, C. & Yeow, A. (2022). Managing paradoxical tensions in the development of a telemedicine system. Information & Organization 32(1), 100393.
  • Wang, L., Goh, K.H., Yeow, A., Poh, H., Li, K., Yeow, J., Tan, G., and Soh, C. (2022). Habits and Automaticity in Alerts Dismissal. Journal of Medical Internet Research 24(2), e23355†
  • Goh, K.H., Wang, L. Yeow, A., Ding, Y.Y., Au, L., Poh, H., Li, K., Yeow, J., and Tan, G. (2021). Mining of clinical notes for readmission prediction in geriatric patients. Journal of Medical Internet Research 23(10), e26486†Goh, K.H., Wang, L., Yeow, A., Poh, H., Li, K., Yeow, J., and Tan, G. (2021) “Artificial intelligence in sepsis early prediction and diagnosis using unstructured data in healthcare” Nature Communications 12, p. 711.
  • Yeow, A. & Chua, C. (2020) “Multiparty sensemaking: A technology vendor selection case study” Information Systems Journal 30(2), pp. 334-368.
  • Chua, C., Yeow, A., & Soh, C. (2019) “How Do You Perpetuate Enterprise System-Enabled Change When Top Management Participation and Involvement Diminish?” Pacific Asia Journal of the Association for Information Systems 11(4), Article 2.
  • Low, J. Y. H., Goh, K.H., Agarwal, N., Soh, C., & Yeow, A. (2019) “Cost Analysis of Implementing a Telegeriatrics Ecosystem with Nursing Homes: Panel Data Analysis” Health Systems 9(4), pp. 285-292.
  • Chan, C., Teoh, S.Y., Yeow, A. & Pan, G. (2019) “Agility in responding to disruptive digital innovation: Case study of a SME” Information Systems Journal 29(2) pp. 436-455
  • Yeow, A., Sia, S.K., Soh, C. & Chua, C. (2018) “Collaborating for Enterprise Integration: A Boundary Organization Perspective” Information Systems Research 29(1) pp. 149-168.
  • Yeow, A., Soh, C., Hansen, R (2018) “Aligning with new digital strategy: A dynamic capabilities approach” Journal of Strategic Information Systems 27(1) pp. 43-58.
  • Rindova, V., Martins, L., & Yeow, A. (2016) “The Hare and the Fast Tortoise: Dynamic Resource Reconfiguration and the Pursuit of New Growth Opportunities by Yahoo and Google (1995-2007)” in Timothy B. Folta , Constance E. Helfat , Samina Karim (ed.) Resource Redeployment and Corporate Strategy (Advances in Strategic Management, Volume 35) Emerald Group Publishing Limited Vol. 35, pp. 253-284.
  • Yeow, A. & Goh, K.H. (2015) “Working Harder or Working Smarter?: Information Technology and Resource Reassignment in Health-care Processes” MIS Quarterly 39(4), pp. 763-785. (Best Paper Award for SIG Health 2016)
  • Rindova, V., Yeow, A., Martins, L. & Faraj, S. (2012). How new firms use partner portfolios to pursue growth: Lessons from Yahoo and Google (1995-2008). Strategic Entrepreneurship Journal (Special Issue on Technology Entrepreneurship) 6(2), pp. 133-151
  • Lim, W.K., Sia, S. K., & Yeow, A. (2011). Managing risks in a failing IT project: A social constructionist view. Journal of the Association for Information Systems 12(6), pp. 275-400
  • Yeow, A. & Faraj, S. (2011), Using Narrative Networks to study Enterprise Systems and organizational change. International Journal for Accounting Information Systems 12(2): 116-125
  • Chua, C. & Yeow, A. (2010), Artifacts, Actors and Interactions In The Cross-Project Coordination Practices of Open-Source Communities. Journal of the Association for Information Systems. 11(12), pp. 838-867
  • Yeow, A. & Sia, S.K. (2008), Negotiating best practices in package software implementation. Information & Organization, 18 (1), pp. 1-28

Case Studies, Book Chapters, and Teaching Cases

  • Yeow, A. & Foong, P.S. (2022) “How to smoothen AI implementation in healthcare: Three domain-focussed prescriptions” Asian Management Insights, (forthcoming), SMU Centre for Management Practice.
  • Koh, W.C., Yeow, A., & Yee, T. (2022) “To be a Goods and Services Tax-Registered Business or not – Decision making using analytics” 44th EAA Congress, Bergen, Norway
  • Chua, W.H., & Yeow, A. (2021) “TU Packaging Group – Customer Profitability Analysis Case Study” 2021 MAS/IMA Teaching Case Conference, Waltham, MA, USA.
  • Yeow, A. & Lim, WK. (2018) “KOMIDA: Implementing Digital Microfinance in Indonesia” Asian Business Case Centre, NTU (ABCC-2018-031)
  • Soh, C., Agarwal, N., & Yeow, A. (2017) GeriCare@North: Building and Sustaining a Tele-Geriatrics Ecosystem Asian Business Case Centre, NTU (ABCC-2017-006)
  • Yeow, A., Lee, D., Tan, R., & Chia, M. (2017) Fintech, Financial Inclusion and Micro Finance Institutions: A Case Study, in David Lee & Robert Deng (ed.) Handbook of Blockchain, Digital Finance and Financial Inclusion (Vol. 2) Elsevier Publishing Chapter 17 pp. 431-449. (September)
  • Soh, C., Agarwal, N., & Yeow, A. (2015) Building a Network for Integrated Care: Tele-geriatrics at Khoo Teck Puat Hospital and Nursing Homes. (Internal Report)
  • Soh, C., Koh, C., & Yeow, A. (2010) MINDEF HR Transformation: Implementation to Go-Live.
  • Sia Siew Kien, Yeow Yong Kwang, Adrian, Soh Wai Lin, Christina, (2004) Buying Made Simple: Evolving the New Financial Paradigm through the e-Procurement System in MINDEF.
  • Association for Information Systems (2004 - Current)
  • Academy of Management (2004 - Current)
  • Associate Editor for OCIS track in Academy of Management Meeting
    • Atlanta 2017
    • Anaheim 2016
    • Vancouver 2015
    • Philadelphia 2014
    • Orlando 2013
    • Boston 2012
    • San Antonio 2011
  • Co-Track Chair of Professional Development Workshop for ICIS (Munich, Germany 2019)
  • Co-Track Chair of IT and Healthcare for ICIS (Seoul, 2017)
  • Associate Editor for International Conference on Information Systems (ICIS)
    • Governance, Strategy, and Value of IS (Austin, USA 2021)
    • IS in Healthcare (Hyderabad, India 2020)
    • General Topics (San Francisco, USA 2018)
    • Healthcare track (Dublin, Ireland 2016)
    • Societal impacts of IS (Auckland, NZ 2014)
    • Organization and IS track (Milan, Italy 2013)
    • Knowledge Management and Business Intelligence track (Orlando, FL, USA 2012)
    • Learning and Pedagogy track (Shanghai, China 2011)
  • Associate Editor for European Conference on Information Systems (ECIS)
    • Business Models and Digital Transformation (Romania, 2022)
  • Track Chair/Program Committee Member in Pacific Asia Conference on Information Systems (PACIS)
    • Ethics and Information Systems (Chiayi, Taiwan 2016)
    • IT Project Management and Outsourcing (Singapore, 2015)
    • Healthcare IT (Jaewoo Island, Korea, 2013)
    • Social and Organizational Aspects of IS (Ho Chi Minh City, 2012)
  • Associate Editor, Journal of the Association for Information Systems (2021 – Current)
  • Area Editor for Systems and Clinical Informatics, Health Systems (2018 – Current)
  • 2022 – Present
    Research on how AI augment medical work and the future of work in
    medical profession – collaboration with Lee Kong Chian School of Medicine, Nanyang Business School, and NUHS / Ng Teng Fong General Hospital
  • 2020 – Present
    Research collaboration with Medical Informatics group in Ng Teng Fong General Hospital on the impact of NGEMR on referral process between NUP and SOC
  • 2018 – Present
    Research collaboration with Tan Tock Seng Hospital/NHG on Data Analytics in Healthcare
  • 2016 – 2022
    Research collaboration with Medical Informatics group in Ng Teng Fong General Hospital on impact of EMR system on healthcare processes
  • 2011 – 2020
    Research collaboration with Khoo Teck Puat Hospital’s TeleGeriatric Project
  • Intelligence Augmentation for healthcare IT
  • Impact of electronic medical record systems on health care processes
  • Dynamic capability development in e-businesses
  • Managing complex IT-related change projects
  • JSIS Best Paper Award for 2018
  • AIS Best Information Systems Publications Award for 2018
  • Best Paper Award for SIG-Health AIS 2016
  • Best paper nominee for ICIS 2008
  • 2022 - 2025
    “Artificial Intelligence in Augmenting Medical Information Dimensionality: The Future of Work in the Medical Profession” (Co-PI). Funding Source: MOE AcRF Tier 2 (EP4)
  • 2020 - 2022
    "Effects of implementing a common EMR across primary and acute care settings in separate institutions under NUHS" (Co-I). (JurongHealth Fund).
  • 2019 - 2021
    "Geriatric Patients Readmission Study using NLP to understand socio-economic profile of geriatric patients" (Co-I). Funding Source: ARISE-GERI Research Grant
  • 2018 - 2021
    Social Science Research Thematic Grant (SSRTG) "Digitization of Healthcare: Leveraging Analytics, Understanding Human Behaviours and Influencing Policies" (Co-PI). (Social Science Research Council)
  • 2015 - 2018
    "Integrated Care Capability in Regional Health System: Exercising Dynamic Capabilities in Network Organizations" (External collaborator) Funding Source: MOE AcRF Tier 1
  • 2013 - 2016
    "Digitizing Integrated Care: An Allocative Efficiency Approach" (PI) Funding Source: MOE AcRF Tier 1
  • 2008 - 2011
    "The impact of the implementation of medical information systems on business processes within health and health-related organization" (PI) Funding Source: MOE AcRF Tier 1
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