Associate Professor Calvin Chan

Journal Papers:

• Qiu, D., Lv, B., and Chan, C.M.L. (2022)
  How Digital Platforms Enhance Urban Resilience, Sustainability, 14(2), 1285.
• Ding, D., Guan, C., Chan, C.M.L., and Liu, W. (2020)
  Building Stock Market Resilience Through Digital Transformation: Using Google Trends to Analyze the Impact of COVID-19 Pandemic, Frontiers of Business Research in China, 14(21), pp. 1-21.
• Chan, C.M.L., Teoh, S.Y., Yeow, A. and Pan, G (2019)
  Agility in Responding to Disruptive Digital Innovation: Case Study of an SME, Information Systems Journal, Vol. 29, No. 2, pp. 436-455.
• Tan K.S.Y., and Chan, C.M.L. (2018)
  Unequal Access: Applying Bourdieu’s Practice Theory to Illuminate the Challenges of ICT Use Among Senior Citizens in Singapore, Journal of Aging Studies, Vol. 47, pp. 123-131.
• Lee, P.M., Guan, C. and Chan, C.M.L (2017)
  Koufu: Fortune of an Entrepreneurial Singapore Hawker, Asian Case Research Journal, Vol. 21, No. 1, pp. 175-205.
• Ahad, A.D., Chan, C.M.L and Lim, S.A. (2016)
  Developing e-Government Training Programme: A Stakeholder Approach, International Journal of Electronic Government Research, Vol. 12, No. 3, pp. 37-54.
• Chan, C.M.L., Hackney, R., Pan, S.L. and Chou, T-C (2011)
  Managing e-Government System Implementation: a Resource Enactment Perspective, European Journal of Information Systems, Vol. 20, No. 5, pp. 529- 541.
• Chan, C.M.L. and Pan, S.L. (2008)
  User Engagement in e-Government Systems Implementation: A Comparative Case Study of Two Singaporean e-Government Initiatives, Journal of Strategic Information Systems, Vol. 17, No. 2, pp. 124-139.
• Chan, C.M.L., Lau, Y.M. and Pan, S.L. (2008)
  E-Government Implementation: A Macro Analysis of Singapore’s e-Government Initiatives, Government Information Quarterly, Vol. 25, No. 2, pp. 239-255.
• Tan, C.W., Pan, S.L., Lim, E.T.K. and Chan, C.M.L. (2005)
  Managing Knowledge Conflicts in Inter- Organizational Project: A Case Study of the Infocomm-Development Authority of Singapore, Journal of the American Society for Information Science and Technology, Vol. 56, No. 11, pp. 1187-1199.

  Conference Papers:

• Hoang, T.N.H.G, Chan, C.M.L. and Teo, H-H. (2022)
  Achieving Omnichannel Implementation: A Resource Orchestration Analysis, International Conference on Information Systems, Copenhagen, Denmark, 9-14 Dec.
• Ng, B.Y., Chan, C.M.L. and Qiu, D. (2021)
  User Adaptation of Digital Platforms: A Conceptual Framework, 25th Pacific Asia Conference on Information Systems, Dubai, UAE, 12-14 July.
• Chan, C.M.L., Qiu, D. and Tan, F.T.C. (2021)
  Smart Community and Social Resilience: Reflection on the COVID-19 Pandemic, Proceedings of the 54th Hawaii International Conference on Systems Sciences (HICSS), Maui, Hawaii, January 5-8.
• Batulan, C., Tan, F.T.C. and Chan, C.M.L. (2021)
  Bridging the Leadership Chasm for Sustainable Supply Chains: A Case Study of the Sustainability Advantage Platform, Proceedings of the 54th Hawaii International Conference on Systems Sciences (HICSS), Maui, Hawaii, January 5-8.
• Tan, F.T.C., Hopkins, E., Chan, C.M.L., Leong, C. and Wright, A. (2020)
  Digital Platform-Enabled Community Development: A Case Study of a Private-Public Partnership Sustainability Initiative, Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, January 7-10.
• Guan, C., Wei, J., Chan, C.M.L. and Chia, B.H.A. (2017)
  Senior Citizens’ Self Efficiency for ICT Use: The Influence of Gender, Social Influence and Social Support, Proceedings of the 17th International Conference on Electronic Business, Dubai, UAE, December 4-8.
• Ahad, A.D. and Chan, C.M.L (2016)
  Social Media Use Among Teenagers in Brunei Darussalam, Proceedings of the 15th IFIP WG6.11 Conference on e-Business, e-Services, and e-Society, Swansea, UK, September 13-15.
• Teoh, S.Y., Chan, C.M.L., Pan, G. and Goh, M. (2016)
  Being Agile to Thrive Amidst Disruptive Digital Innovation, Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS), Chiayi, Taiwan, June 27 - July 1.
• Lim, S.A, Ahad, A.D. and Chan, C.M.L (2016)
  Who to Train for e-Government?, Proceedings of the 17th Annual International Conference on Digital Government Research, Shanghai, China, June 8-10.
• Lee, P.M., Lee, Y.H. and Chan, C.M.L. (2015)
  An Evaluation on the Adoption of e-Learning in the School of Business at UniSIM, eLearning Forum Asia 2015, Singapore, June 17-19.
• Chan, C.M.L., Mehta, K.K., Tan, K.S.Y., Chui, Y.P., Hassan, M.S. and Koh, B.Y.R. (2013)
  Designing e-Services for an Ageing Society, Proceedings of the International Conference on Information Systems 2013 (ICIS), Milan, Italy, December 15-18.
• Chan, C.M.L and Guan, C. (2013)
  Open Data, Open Innovation and Open Innovation Ecosystem, Proceedings of the 13th International Conference on Electronic Business, Singapore, December 1-4.
• Chan, C.M.L. (2013)
  From Open Data to Open Innovation Strategies: Creating e-Services Using Open Government Data, Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, January 7-10.
• Chan, C.M.L. and Pan, S.L. (2006)
  Resource Enactment in the E-Government Systems Implementation: A Case Study On the E-File System, Proceedings of the International Conference on Information Systems 2006 (ICIS), Milwaukee, Wisconsin, December 10-13.
• Chan, C.M.L. and Pan, S.L. (2005)
  Intertwining Offline and Online Channels in Multi-Channel Public Service Delivery: A Case Study, Proceedings of the 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, August 5-10. (Selected for Best Paper Proceedings Publication; Carolyn Dexter Award Finalist).
• Chan, C.M.L. and Lau, Y.M. (2005)
  An Informatization of Society Approach to e-Government: Analyzing Singapore’s e-Government Efforts, Proceedings of the 9th Pacific Asia Conference on Information Systems (PACIS), Bangkok, Thailand, July 7-10.
• Tan, C.W., Lim, E.T.K., Pan, S.L. and Chan, C.M.L. (2004)
  Enterprise System As An Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo, Proceedings of the IFIP-WG 8.2 Conference on IS Research Methods, Manchester, UK, July 15-17, pp 516-534, Kluwer Academic Press.
• Tan, C.W., Pan, S.L., Lim, E.T.K. and Chan, C.M.L. (2004)
  Conflicts in Knowledge Management: Visiting the Hidden Partner, Proceedings of the 12th European Conference on Information Systems (ECIS), Turku, Finland, June 14–16.
• Chan, C.M.L., Bhandar, M., Oh, L-B., Chan, H-C. (2004)
  Recognition and Participation in a Virtual Community, Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii, January 5-8.
• Chan, C.M.L., Pan, S-L. and Tan C-W. (2003)
  Managing Stakeholder Relationships in an e-Government Project, Proceedings of the 9th Americas Conference on Information Systems (AMCIS), Tampa, Florida, August 4-6 , pp 783-791.

Books and Book Chapters:

• Tay, K.C. and Chan, C.M.L. (2022)
  Digital Transformation of Banks: The Case of DBS, in Lee, D.K.C., Ding, D. and Guan, C. (Eds) Financial Management in the Digital Economy, World Scientific.
• Cheong, H.K. and Chan, C.M.L. (2021)
  A Singapore University Serving Society in a Disrupted World, in Teo, A.S.C. (Ed.) Univer-cities: Reshaping Strategies to Meet Radical Change, Pandemic and Inequality – Revisiting the Social Compact?, World Scientific.
• Pan, G., Seow, P.S., Chan, C. and Lin, C.Y. (2015)
  (Eds) Analytics and Cybersecurity: The Shape of Things to Come, CPA Australia.
• Chan, C. (2015)
  Cybersecurity Concepts and Strategy, in Pan, G., Seow, P.S., Chan, C., Lim, C.Y. (Eds) Analytics and Cybersecurity: The Shape of Things to Come, CPA Australia.
• Chan, C. and Pan, S.L. (2013)
  Singapore E-Government Initiatives: Engaging Users, in Pan, G. (Ed.) Dynamics of Governing IT Innovation in Singapore: A Casebook, World Scientific.
• Chan, C. (2013)
  Accounting and Corporate Regulatory Authority’s BizFile System, in Pan, G. (Ed.) Dynamics of Governing IT Innovation in Singapore: A Casebook, World Scientific.
• Chan, C. and Taher, M. (2013)
  LTA’s ONE.MOTORING Portal, in Pan, G. (Ed.) Dynamics of Governing IT Innovation in Singapore: A Casebook, World Scientific.
• Chan, C.M.L. and Ang P.H. (2006)
  The Feedback Unit, Singapore, in Pan, S-L. (Ed.) Managing Emerging Technologies and Organizational Transformation in Asia: A Casebook, World Scientific.
• Poo, D.C.C., Goh, J.M., Tan C.W. and Chan, C. (2005)
  Developing Systems Using J2EE, 2nd Ed., Prentice Hall.
• Chan, C.M.L. (2004)
  Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC), in Pan, S-L. (Ed.) Managing Startegic Enterprise Systems and e-Government Initiatives in Asia: A Casebook, World Scientific.

Press Articles:

• Chan, C. and Ng, B.Y. (2021)
  How to Help Hawkers to go Digital, Today, 23 Aug 2021.
• Chan, C.M.L. (2021)
  Encouraging Seniors in Digitalisation Drive Instead of Forcing Tech Adoption on Them, Channel News Asia, 13 January 2021.
• Guan, C. and Chan, C.M.L. (2020)
  Has COVID-19 made e-Commerce and Online Shopping the New Normal?, Channel News Asia, 7 April 2020.
• Chan, C.M.L. (2019)
  New Habits, Strategies and Skills Needed as Global Economy Sands Shift, Channel News Asia, 13 January 2019.
• Chan, C.M.L. (2017)
  Seizing the Future with Both Hands, The Straits Times, 12 August 2017, p. A39.
• Chan, C. and Cheng, K.H. (2017)
  Harnessing Platform Strategy to Grow Our SMEs, Today’s Manager, Issue 3, p. 29-31.
• Chan, C. (2015)
  Technological Advancement Need Not be a Pipe Dream for Developing Countries, The Brunei Times, 19 January 2015, p. A21.
• Chan, C. (2014)
  A Place for Seniors in the Smart Nation, The Straits Times, 29 November 2014, p. A43.
• Chan, C.M.L. (2013)
  Moving Your Business to the Cloud, Today’s Manager, Issue 4, p. 74-75.
• Chan, C. (2011)
  Adoption of Cloud Computing, The Business Times, 15 August 2011, p. 26.