Journal Papers:
Ding, D., Guan, C., Chan, C.M.L., and Liu, W. (2020)
Building Stock Market Resilience Through Digital Transformation: Using Google Trends to Analyze the Impact of COVID-19 Pandemic, Frontiers of Business Research in China, 14(21), pp. 1-21.
Chan, C.M.L., Teoh, S.Y., Yeow, A. and Pan, G (2019)
Agility in Responding to Disruptive Digital Innovation: Case Study of an SME, Information Systems Journal, Vol. 29, No. 2, pp. 436-455.
Tan K.S.Y., and Chan, C.M.L. (2018)
Unequal Access: Applying Bourdieu’s Practice Theory to Illuminate the Challenges of ICT Use Among Senior Citizens in Singapore, Journal of Aging Studies, Vol. 47, pp. 123-131.
Lee, P.M., Guan, C. and Chan, C.M.L (2017)
Koufu: Fortune of an Entrepreneurial Singapore Hawker, Asian Case Reseach Journal, Vol. 21, No. 1, pp. 175-205.
Ahad, A.D., Chan, C.M.L and Lim, S.A. (2016)
Developing e-Government Training Programme: A Stakeholder Approach, International Journal of Electronic Government Research, Vol. 12, No. 3, pp. 37-54.
Chan, C.M.L., Hackney, R.,Pan, S.L. and Chou,T-C (2011)
Managing e-Government System Implementation: a Resource Enactment Perspective, European Journal of Information Systems, Vol. 20, No. 5, pp. 529-541.
Chan, C.M.L. and Pan, S.L. (2008)
User Engagement in e-Government Systems Implementation: A Comparative Case Study of Two Singaporean e-Government Initiatives, Journal of Strategic Information Systems, Vol. 17, No. 2, pp. 124-139.
Chan, C.M.L., Lau,Y.M. and Pan, S.L. (2008)
E-Government Implementation:AMacroAnalysis of Singapore’s e-Government Initiatives, Government Information Quarterly, Vol. 25, No. 2, pp. 239-255.
Tan, C.W., Pan, S.L., Lim, E.T.K. and Chan, C.M.L. (2005)
Managing Knowledge Conflicts in InterOrganizational Project: A Case Study of the Infocomm-Development Authority of Singapore, Journal of the American Society for Information Science and Technology, Vol. 56, No. 11, pp. 1187-1199.
Conference Papers:
Ng, B.Y., Chan, C.M.L. and Qiu, D. (2021)
User Adaptation of Digital Platforms: A Conceptual Framework, 25th Pacific Asia Conference on Information Systems, Dubai, UAE, 12-14 July.
Chan, C.M.L., Qiu, D. and Tan, F.T.C. (2021)
Smart Community and Social Resilience: Reflection on the COVID-19 Pandemic, Proceedings of the 54th Hawaii International Conference on Systems Sciences (HICSS), Maui, Hawaii, January 5-8.
Batulan, C., Tan, F.T.C. and Chan, C.M.L. (2021)
Bridging the Leadership Chasm for Sustainable Supply Chains: A Case Study of the Sustainability Advantage Platform, Proceedings of the 54th Hawaii International Conference on Systems Sciences (HICSS), Maui, Hawaii, January 5-8.
Tan, F.T.C., Hopkins, E., Chan, C.M.L., Leong, C. and Wright, A. (2020)
Digital Platform-Enabled Community Development: A Case Study of a Private-Public Partnership Sustainability Initiative, Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, January 7-10.
Guan, C. , Wei, J. , Chan, C.M.L. and Chia, B.H.A. (2017)
Senior Citizens’ Self Efficiency for ICT Use: The Influence of Gender, Social Influence and Social Support, Proceedings of the 17th International Conference on Electronic Business, Dubai, UAE, December 4-8.
Ahad, A.D. and Chan, C.M.L (2016)
Social Media Use Among Teenagers in Brunei Darussalam, Proceedings of the 15th IFIP WG6.11 Conference on e-Business, e-Services, and e-Society, Swansea, UK, September 13-15.
Teoh, S.Y., Chan, C.M.L., Pan, G. and Goh, M. (2016)
Being Agile to Thrive Amidst Disruptive Digital Innovation, Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS), Chiayi, Taiwan, June 27 - July 1.
Lim, S.A, Ahad, A.D. and Chan, C.M.L (2016)
Who to Train for e-Government?, Proceedings of the 17th Annual International Conference on Digital Government Research, Shanghai, China, June 8-10.
Lee, P.M., Lee, Y.H. and Chan, C.M.L. (2015)
An Evaluation on the Adoption of e-Learning in the School of Business at UniSIM, eLearning Forum Asia 2015, Singapore, June 17-19.
Chan, C.M.L., Mehta, K.K., Tan, K.S.Y., Chui, Y.P., Hassan, M.S. and Koh, B.Y.R. (2013)
Designing e-Services for an Ageing Society, Proceedings of the International Conference on Information Systems 2013 (ICIS), Milan, Italy, December 15-18.
Chan, C.M.Land Guan, C.(2013)
Open Data, Open Innovation and Open InnovationEcosystem,Proceedings of the 13th International Conference on Electronic Business, Singapore, December 1-4.
Chan, C.M.L. (2013)
From Open Data to Open Innovation Strategies: Creating e-Services Using Open Government Data, Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, January 7-10.
Chan, C.M.L. and Pan, S.L. (2006)
Resource Enactment in the E-Government Systems Implementation: A Case Study On the E-File System, Proceedings of the International Conference on Information Systems 2006 (ICIS), Milwaukee, Wisconsin, December 10-13.
Chan, C.M.L. and Pan, S.L. (2005)
Intertwining Offline and Online Channels in Multi-Channel Public Service Delivery: A Case Study, Proceedings of the 65th Annual Meeting of the Academy of Management, Honolulu, Hawaii, August 5-10. (Selected for Best Paper Proceedings Publication; Carolyn Dexter Award Finalist).
Chan, C.M.L. and Lau, Y.M. (2005)
An Informatization of Society Approach to e-Government: Analyzing Singapore’s e-Government Efforts, Proceedings of the 9th Pacific Asia Conference on Information Systems (PACIS), Bangkok, Thailand, July 7-10.
Tan, C.W., Lim, E.T.K., Pan, S.L. and Chan, C.M.L. (2004)
Enterprise System As An Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo, Proceedings of the IFIP-WG 8.2 Conference on IS Research Methods, Manchester, UK, July 15-17, pp 516-534, Kluwer Academic Press.
Tan, C.W., Pan, S.L., Lim, E.T.K. and Chan, C.M.L. (2004)
Conflicts in Knowledge Management: Visiting the Hidden Partner, Proceedings of the 12th European Conference on Information Systems (ECIS), Turku, Finland, June 14–16.
Chan, C.M.L., Bhandar, M., Oh, L-B., Chan, H-C. (2004)
Recognition and Participation in a Virtual Community, Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii, January 5-8.
Chan, C.M.L., Pan, S-L. and Tan C-W. (2003)
Managing Stakeholder Relationships in an e-Government Project, Proceedings of the 9th Americas Conference on Information Systems (AMCIS), Tampa, Florida, August 4-6 , pp 783-791.
Books and Book Chapters:
Tay, K.C. and Chan, C.M.L. (2022)
Digital Transformation of Banks: The Case of DBS, in Lee, D.K.C., Ding, D. and Guan, C. (Eds) Financial Management in the Digital Economy, World Scientific.
Cheong, H.K. and Chan, C.M.L. (2021)
A Singapore University Serving Society in a Disrupted World, in Teo, A.S.C. (Ed.) Univer-cities: Reshaping Strategies to Meet Radical Change, Pandemic and Inequality – Revisiting the Social Compact?, World Scientific.
Pan, G., Seow, P.S., Chan, C. and Lin, C.Y. (2015) (Eds)
Analytics and Cybersecurity: The Shape of Things to Come, CPA Australia.
Chan, C. (2015)
Cybersecurity Concepts and Strategy, in Pan, G., Seow, P.S., Chan, C., Lim, C.Y. (Eds) Analytics and Cybersecurity: The Shape of Things to Come, CPA Australia.
Chan, C. and Pan, S.L. (2013)
Singapore E-Government Initiatives: Engaging Users, in Pan, G. (Ed.) Dynamics of Governing IT Innovation in Singapore: A Casebook, World Scientific.
Chan, C. (2013)
Accounting and Corporate Regulatory Authority’s BizFile System, in Pan, G. (Ed.) Dynamics of Governing IT Innovation in Singapore: A Casebook, World Scientific.
Chan, C. and Taher, M. (2013)
LTA’s ONE.MOTORING Portal, in Pan, G. (Ed.) Dynamics of Governing IT Innovation in Singapore: A Casebook, World Scientific.
Chan, C.M.L. and Ang P.H. (2006)
The Feedback Unit, Singapore, in Pan, S-L. (Ed.) Managing Emerging Technologies and Organizational Transformation in Asia: A Casebook, World Scientific.
Poo, D.C.C., Goh, J.M., Tan C.W. and Chan, C. (2005)
Developing Systems Using J2EE, 2nd Ed., Prentice Hall.
Chan, C.M.L. (2004)
Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC), in Pan, S-L. (Ed.) Managing Startegic Enterprise Systems and e-Government Initiatives in Asia: A Casebook, World Scientific.
Press Articles:
Chan, C. and Ng, B.Y. (2021)
How to Help Hawkers to go Digital, Today, 23 Aug 2021.
Chan, C.M.L. (2021)
Encouraging Seniors in Digitalisation Drive Instead of Forcing Tech Adoption on Them, Channel News Asia, 13 January 2021.
Guan, C. and Chan, C.M.L. (2020)
Has COVID-19 made e-Commerce and Online Shopping the New Normal?, Channel News Asia, 7 April 2020.
Chan, C.M.L. (2019)
New Habits, Strategies and Skills Needed as Global Economy Sands Shift, Channel News Asia, 13 January 2019.
Chan, C.M.L. (2017)
Seizing the Future with Both Hands, The Straits Times, 12 August 2017, p. A39.
Chan, C. and Cheng, K.H. (2017)
Harnessing Platform Strategy to Grow Our SMEs, Today’s Manager, Issue 3, p. 29-31.
Chan, C. (2015)
Technological Advancement Need Not be a Pipe Dream for Developing Countries, The Brunei Times, 19 January 2015, p. A21.
Chan, C. (2014)
A Place for Seniors in the Smart Nation, The Straits Times, 29 November 2014, p. A43.
Chan, C.M.L. (2013)
Moving Your Business to the Cloud, Today’s Manager, Issue 4, p. 74-75.
Chan, C. (2011)
Adoption of Cloud Computing, The Business Times, 15 August 2011, p. 26.
Research Grant:
Collaborator, "Employee Driven Innovation", Workforce Development Applied Research Fund, 2020 - 2022, S$194,925.
Co-Investigator,
“SG50 Business Excellence Symposium”, SG50 Celebration Fund, January - December 2015, S$18,750.
Principal Investigator,
“Enhancing e-Service Delivery to Senior Citizens”, SIM University, August 2012 - December 2014, S$175,800.