SUSS Advisory and Updates on COVID-19 (Coronavirus Disease 2019)

(updated 6 April 2020, Risk Assessment: DORSCON ORANGE)

We are implementing a series of precautionary measures to keep our communities in SUSS safe, in close alignment with guidelines from Ministry of Health (MOH) and Ministry of Education (MOE).

Let us be socially responsible, do our part in keeping good personal hygiene, follow these measures and keep our campus safe!

In line with the stricter measures announced by our Government on 3 April, please be informed of the following updates.

The following counters / facilities will be closed:

SUSS campus including Blk C
Service counters located at Admissions, Student Support and Centre for Continuing and Professional Education
Cashier counters (do note the availability of online payment transactions)
All F&B outlets, Sports facilities/Gym, Seminar rooms and Labs
Both SIM and Ngee Ann Polytechnic campuses and facilities

C3 Counselling Service online

C3 services continue to be accessible for students, but done online. Our professional counsellors are accessible and you can make appointments here.

Online Learning Continues

Online Learning will be extended until the end of the January 2020 semester.

Any additional remedial classes or group discussions will also be conducted online as campus facilities will not be accessible to students. We seek your understanding in helping to contain the spread of COVID-19 and keep everyone safe.

Stay informed

The University is closely monitoring the COVID-19 situation and will respond accordingly. Please refer to this advisory page for updates.

Please also check your emails and the student portal regularly for more details.

All student matters: +65 6248 9111 [press option 1] (c3R1ZGVudHNAc3Vzcy5lZHUuc2c=)

We appreciate your cooperation in adhering to all the precautionary measures put in place by the University. Stay safe and healthy.

In view of the evolving COVID-19 situation, the Student Admissions, Student Support, Alumni and payment counters will be closed from 6 April 2020 onwards, until further notice.

Students are highly encouraged to make use of online services when making payments to SUSS.

For all enquiries, please refer the following contact information:

Full-time programmes: +65 6248 0188 (c3R1ZGVudF9yZWNydWl0bWVudEBzdXNzLmVkdS5zZw==)
Part-time and Graduate programmes: +65 6248 9777 (c3R1ZGVudF9yZWNydWl0bWVudEBzdXNzLmVkdS5zZw==)
Continuing & Professional Education: +65 6248 0263 (Y2V0QHN1c3MuZWR1LnNn)
All student matters: +65 6248 9111 [press option 1] (c3R1ZGVudHNAc3Vzcy5lZHUuc2c=)
All alumni matters: +65 6248 9215 (YWx1bW5pQHN1c3MuZWR1LnNn)

For further details, please visit our Contact Us page. Thank you and keep safe.

Please read a message from Agnes Kwang, Registrar, SUSS, here.

For Visitors to SUSS Campus

Temperature Taking

From Monday, 10 February 2020, all visitors (including students, teaching associates contractors) must report and have their temperatures taken at any of the following stations:

temp_screening_blk_a_l1_plaza

temp_screening_blk_c_l1_canopy

temp_screening_blk_a_l2_atrium

Only those without COVID-19 symptoms such as fever, cough, sore throat or other respiratory symptoms, will be issued a sticker to be displayed prominently on the left side of the chest at all times while on campus*.
Verbal/Visual Screening
- Those who display COVID-19 symptoms such as cough, sore throat or other respiratory symptoms, will be asked to leave campus immediately.
- We urge those with similar symptoms to act responsibly and NOT come to campus if feeling unwell.

^{*Our service and F&B staff reserve the right not to engage with individuals without a valid temperature screening sticker and who do not comply with the directive.}

Location-Based Temperature Recording

With effect from 17 February 2020, all visitors are required to submit temperature readings at their respective meeting locations on campus via a location-specific QR code or URL to facilitate contact tracing.

This is an additional requirement besides the current mandatory to travel declaration which you are required to make at our temperature screening stations upon arrival.

Before entering the room for meetings please ensure:

You have completed your travel declaration & taken your temperature at the temperature screening stations
Use the listed QR codes prominently outside each seminar/meeting room. You can also manually access the listed URL to submit:
- Name
- Mobile number
- the most recent temperature readings taken

If you are attending meetings at more than one location, you must submit the above information at every subsequent meeting location.

If you are at our campus for more than 5 hours, you are required to re-take your temperature at any of the designated temperature screening stations.

Travel Declarations by Visitors

To facilitate any need for contact tracing, all visitors are required to also submit a travel declaration at the temperature screening station areas. They can also fill in the form prior to their visit.

Travel Declaration Form

We seek your full cooperation in complying with the above mandatory measures. Thank you for helping us keep our campus safe.

The following gates (from Ngee Ann Polytechnic) will be temporarily closed until further notice:

Gate 2 (Exit to Clementi Road)
Gate 3 (via SIM/SUSS)
SIM/SUSS Side Gate
Pedestrian Overhead Bridge across PIE towards former Kismis Apartments

The following gates will remain open:

Gate 1 (Main Entrance) — Open 6am - 10pm (For vehicles only)
Student Plaza — Open 6am -10pm (For walk-in only)
Gate 4 (PIE Gate) — Open 6am - 10pm (For vehicles and walk-in)

As at 14 February 2020, the Ministry of Health (MOH) will issue Quarantine Order to those who have come into close contact* with confirmed cases. Those who come into contact with suspect^ cases and persons under quarantine will also be placed on a "bridging LOA" as an interim measure pending assessment.

^{*Close contact with a person is defined as having been within 2 metres of the person for 30 min or more. (e.g. staying in the same household, and sharing food.)}

^{^Suspect case is a person with clinical signs and symptoms suggestive of pneumonia and who had travelled to mainland China within 14 days and/or had close or frequent contact with recent travellers from mainland China. The definition will be updated continuously by MOH. Suspect cases will be told and will have to be conveyed to hospitals for testing.}

From 20 March 2020, 2359 hours, all Singaporeans, Permanent Residents, Long Term Pass holders and short term visitors entering Singapore will be issued a 14-day Stay-Home Notice (SHN).

Under the SHN, returnees will have to remain in their place of residence at all times during the 14-day period.

Travel Declaration – All SUSS students and associates are to access the Student/Associate Portal to submit your travel declaration immediately, if you have not done so. A NIL return is required too.

More information about SHN can be found at Go.gov.sg/StayHomeNotice

We have increased the frequency of cleaning with disinfectant in high traffic areas, including the Office of Admissions and Office of Student and Alumni Relations counters, by up to 4 times daily.

Please check the Student Portal, and your SUSS email for the latest updates from Student Support.
Monitor your health and adopt good personal hygiene habits. Please seek immediate medical attention if unwell and ensure full recovery before returning to the University for classes.
SUSS advises students to defer travel plans to China.
For teaching and learning continuity plans, please visit this Learning Services webpage.
Please note that SUSS will be implementing 'Online Learning Weeks' for courses in Term 2 (16 – 29 March). For more information, please visit this page.

Public: +65 6248 9777
Students: +65 6248 9111 (c3R1ZGVudHNAc3Vzcy5lZHUuc2c=)
Associates:+65 6248 9799

Advisory and Updates on COVID-19 (Coronavirus Disease 2019)

Latest Updates

April 6, 2020

Student Advisory: Campus Closure from 7 April 2020

April 3, 2020

Suspension of Counter Services

March 16, 2020

SUSS Student infected by COVID-19

Precautionary Measures

For Visitors to SUSS Campus

Important Information for Students

For Assistance

Useful Links