Singapore University of Social Sciences

Operations Management

Operations Management (BUS351)

Applications Open: 01 April 2020

Applications Close: 14 June 2020

Next Available Intake: July 2020

Course Types: Modular Undergraduate Course

Language: English

Duration: 6 months

Fees: $1378 View More Details on Fees

Area of Interest: Business Administration

Schemes: Lifelong Learning Credit (L2C)

Funding: To be confirmed

School/Department: School of Business


BUS351e Operations Management will allow the students to become knowledgeable in Operational Strategy development and implementation in the manufacturing and services industries. Details in Operations Strategy would include Products, Services, Processes, Location and Layout, Supply Chain, Inventory, and Scheduling.Students will also be exposed to management processes and quantitative methods related to inventory management, scheduling, MRP and ERP. Topics on JIT, Lean and self-directed workforce will also be discussed in detail.

Level: 3
Credit Units: 5
Presentation Pattern: Every July


  • Introduction to Operations Management
  • The Global Environment and Operations Strategy
  • Product Design
  • Supplement: Corporate Social Responsibility
  • Forecasting Demand
  • Quality Management and International Standards
  • Process Design
  • Location Decisions
  • Layout Decisions
  • Job Design and Work Measurement
  • Managing the Supply Chain
  • Supplement: Outsourcing as a Supply-Chain Strategy
  • Managing Inventory
  • Aggregate Scheduling
  • Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP)
  • Scheduling for the Short Term
  • JIT, Lean Operations, and the Toyota Production System
  • Maintenance and Reliability Decisions

Learning Outcome

  • Examine the concept of operations management and how operations strategies support the company’s overall strategy and mission in the global environment.
  • Explain various quantitative methods related to work measurement, inventory management, scheduling, and job loading.
  • Evaluate the importance of location in relation to strategic operations management decisions and evaluate location alternatives and various layouts that impact business operations.
  • Compare and contrast independent and dependent inventory models.
  • Appraise the roles of MRP and ERP as part of scheduling and inventory management processes.
  • Formulate the application of operations management techniques in the context of manufacturing and service industries.
  • Apply the essential knowledge and interpersonal skills to work effectively in a team.
  • Demonstrate well-developed written proficiency.
  • Employ interpersonal communication competencies.
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