Singapore University of Social Sciences

Managing Sustainable Operations

Managing Sustainable Operations (BUS511)

Applications Open: To be confirmed

Applications Close: To be confirmed

Next Available Intake: To be confirmed

Course Types: Modular Graduate Course

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Business Administration

Schemes: Lifelong Learning Credit (L2C)

Funding: To be confirmed

School/Department: School of Business


BUS481/BUS511 Managing Sustainable Operations examines the transformation processes of an organisation. It focuses on the design, management and optimisation of production and service processes to achieve maximum efficiency and effectiveness, and helps students understand the uncertainties in the service processes, and the strategies and quantitative techniques to address such problems. Classic operations management theories center on maximising shareholders’ interests. To account for the impact of an organisation’s operations on the interests of various stakeholders, the concepts of sustainability, ethics and social responsibility are introduced in this course, followed by the tools and strategies that can help the organisation achieve operational sustainability. Last but not least, this course discusses new technologies and innovations that disrupt and redefine the current operational models, and assesses their impact on operational efficiency, effectiveness and sustainability.

Level: 5
Credit Units: 5
Presentation Pattern: Every January


  • Operational Strategy
  • Process View of Organisations and Supply Chain
  • Efficiency and Effectiveness in Operations
  • Process and Capacity Analysis
  • Service Operations Management
  • Inventory Management
  • Quality Management
  • Sustainability in Operations
  • Ethics and Social Responsibility in Operations
  • Sustainable Operations Management and Design
  • New Technologies and Innovations in Operations
  • Emerging Topics in Sustainable Operations

Learning Outcome

  • Appraise the role of operations management in an organisation
  • Examine the efficiency and effectiveness of operations management
  • Recommend strategies to address uncertainties in operations
  • Evaluate quantitative techniques for decision making in operations
  • Assess ethics and social responsibility issues in operations management
  • Select different approaches and strategies for sustainable operations management
  • Critique the impact of innovations and new technologies on sustainable operations
  • Apply quantitative skills to analyse and solve problems arising in an organisation’s operations
  • Demonstrate critical thinking in evaluating sustainability issues of an organisation’s operations
  • Discuss through different forms of communication, such as verbal, written and formal presentations, presenting knowledge or an argument in a way which is comprehensible to others
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