Managing Sustainable Operations

Singapore University of Social Sciences

Managing Sustainable Operations (BUS511)

Synopsis

BUS481/BUS511 Managing Sustainable Operations examines the transformation processes of an organisation. It focuses on the design, management and optimisation of production and service processes to achieve maximum efficiency and effectiveness, and helps students understand the uncertainties in the service processes, and the strategies and quantitative techniques to address such problems. Classic operations management theories center on maximising shareholders’ interests. To account for the impact of an organisation’s operations on the interests of various stakeholders, the concepts of sustainability, ethics and social responsibility are introduced in this course, followed by the tools and strategies that can help the organisation achieve operational sustainability. Last but not least, this course discusses new technologies and innovations that disrupt and redefine the current operational models, and assesses their impact on operational efficiency, effectiveness and sustainability.

Level: 5
Credit Units: 5
Presentation Pattern: Every January

Topics

Operational Strategy
Process View of Organisations and Supply Chain
Efficiency and Effectiveness in Operations
Process and Capacity Analysis
Service Operations Management
Inventory Management
Quality Management
Sustainability in Operations
Ethics and Social Responsibility in Operations
Sustainable Operations Management and Design
New Technologies and Innovations in Operations
Emerging Topics in Sustainable Operations

Learning Outcome

Appraise the role of operations management in an organisation
Examine the efficiency and effectiveness of operations management
Recommend strategies to address uncertainties in operations
Evaluate quantitative techniques for decision making in operations
Assess ethics and social responsibility issues in operations management
Select different approaches and strategies for sustainable operations management
Critique the impact of innovations and new technologies on sustainable operations
Apply quantitative skills to analyse and solve problems arising in an organisation’s operations
Demonstrate critical thinking in evaluating sustainability issues of an organisation’s operations
Discuss through different forms of communication, such as verbal, written and formal presentations, presenting knowledge or an argument in a way which is comprehensible to others