Singapore University of Social Sciences

Mastering Negotiation and Corporate Communications

Mastering Negotiation and Corporate Communications (HCM517)

Applications Open: To be confirmed

Applications Close: To be confirmed

Next Available Intake: To be confirmed

Course Types: To be confirmed

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Management

Schemes: To be confirmed

Funding: To be confirmed

School/Department: S R Nathan School of Human Development


HCM517, Mastering Negotiations and Corporate Communications, deals with two crucial activities of any HR practitioners. The first half of this module focuses on the many paths to agreement, the strategies and tactics of different types of negotiations, negotiation planning, relationship building, as well as barriers to agreement. Negotiation tactics with different stakeholders within and outside the organization are then examined. The second half of the module moves on to examine the challenges of organizational communication. Topics include the content, channel, and style of communications, communication for the purposes of assimilation, participative decision making, organizational change, crisis and conflict management, effective leadership, and emotions in the workplace.

Level: 5
Credit Units: 5
Presentation Pattern: Every July


  • The HR professional as negotiation agent
  • Types of negotiation
  • The importance of relationships
  • Key negotiation concepts
  • Preparing for a negotiation
  • Negotiation strategies
  • Barriers to agreement
  • Negotiations with different stakeholders
  • Negotiations related to mergers and acquisitions
  • Corporate communications and the HR professional
  • Developing an integrated corporate communication strategy
  • Communication research, measurement, and evaluation
  • Communication skills for effective negotiations
  • Communicating with external audiences
  • Communicating with employees
  • Crisis communication

Learning Outcome

  • Appraise the nature of workplace conflict and negotiation strategies
  • Prepare effective negotiations (with job seekers, bosses, peers, senior management, trade unions, vendors, consultants)
  • Defend options for negotiations
  • Develop employee communication strategy and plans
  • Analyse stakes and stakeholders for negotiation and communication issues
  • Evaluate corporate reputation, branding, and social responsibility
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