Business Analysis | CET Courses

Singapore University of Social Sciences

Business Analysis (ICT223)

Synopsis

Business Analysis enables the organization to improve its functional processes and business activities that will reduce overall costs, provide more efficient use of scarce resources and better support customers. It is built on the philosophy of process orientation and rethinking end-to-end activities that create value for customers, while removing unnecessary, non-value added work. This course will impart critical skills for business and project success that typical ERP Solution consultants should have like elicitation, analysis, documenting, communication, modeling, and problem solving and affecting organizational change. This level 2 course is delivered through virtual classroom and covers the key areas of communications with stakeholders, requirements gathering, facilitation, writing, and mapping business process for improvement, testing and business case development.

Level: 2
Credit Units: 10
Presentation Pattern: Every January
E-Learning: BLENDED - Learning is done ENTIRELY online using interactive study materials in Canvas. Students receive guidance and support from online instructors via discussion forums and emails. There are no face-to-face sessions. If the course has an exam component, this will be administered on-campus.

Topics

Business Analysis Fundamentals
Writing and Managing Requirements Documents
Business Process Modeling
Facilitation Skills for Business Analysts

Learning Outcome

Define the product scope
Work with the development team in the systems testing stage
Ensure the solution is usable in the business environment
Acquire information necessary to the definition of requirements
Conduct a requirements information gathering session
Write and validate a requirements document
Manage the changes to requirements
Document through the SDLC
Work with UML diagrams
Diagram and model business processes
Use process modeling in business diagramming