Singapore University of Social Sciences

Management of Production and Operations

Management of Production and Operations (MGMT420)

Synopsis

An intensive study of management of production and operations in all organizations, both service-oriented and product-oriented, will be conducted. Scheduling, inventory control procurement, quality control and safety are investigated. Particular attention is given to applications of aviation oriented activities.

Level: 4
Credit Units: 5
Presentation Pattern: Every semester
E-Learning: BLENDED - Learning is done MAINLY online using interactive study materials in Canvas. Students receive guidance and support from online instructors via discussion forums and emails. This is supplemented with SOME face-to-face sessions. If the course has an exam component, This will be administered on-campus.

Topics

  • The Operations Function
  • Forecasting Demand
  • Facility Locations
  • Facility Layout
  • Technology Management
  • Job Design, Methods Analysis, and Work Measurement
  • Production and Capacity Planning
  • Materials and Inventory Management
  • Scheduling and Controlling Operations
  • Project Management
  • Quality Management

Learning Outcome

  • Discuss the role of production and production/operations management in organizations, the major contributors to the body of knowledge, and the productivity challenge facing U.S. businesses today.
  • Describe and demonstrate the various decision making techniques used by operations managers and solve relevant problems.
  • Appraise these factors and processes involved in production/operations system design: product strategy, process and capacity strategy, forecasting, facility location, facility layout, job design, methods analysis, work measurement, and procurement.
  • Describe the nature and techniques of aggregate planning.
  • Explain operating and controlling the production/operations system through inventory management, materials requirement planning, scheduling, and project management and apply appropriate techniques for execution.
  • Discuss the importance of quality and quality assurance to organizations, and employ the methods and techniques for controlling quality.
  • Assess the operational factors concerned with the maintenance and reliability of organizational assets.
  • Analyze a topic or issue of significance to some aspect of aviation or aerospace industrial management (Production/Operations Management). The results and conclusions of the analysis will be reported in a 10 page typed paper, and delivered in a ten minute oral briefing to the class.
Back to top
Back to top