This module will explore the major theories and concepts related to the processes, antecedents and outcomes of work stress. Work stress is a contemporary challenge in the modern and sophisticated work place environment. Work-related stress has a debilitating effect on both individual and organizational performance, and it is invariably connected to the personal health of employees and the staff turnover rate. The effect of work stress is further compounded by recent structural changes in organizations arising from globalization, automation, the rise of the ‘gig economy’, and outsourcing. The intersection between individual differences and organizational structure and climate will be discussed.
Credit Units: 5
Presentation Pattern: Every July