Singapore University of Social Sciences

Business Malay

Business Malay (bizmalay)

Applications Open: 15 February 2021

Applications Close: 23 March 2021

Next Available Intake: 06 April 2021

Course Types: Short Course

Language: English

Duration: 10 days

Fees: $1400

Area of Interest: Linguistics and Languages

Schemes: Lifelong Learning Credit (L2C)

Funding: SkillsFuture

School/Department: Centre for Continuing & Professional Education


Dates: 6 April, 13 April, 20 April, 27 April, 4 May, 11 May, 18 May, 25 May, 1 June and 8 June 2021
Level: Basic
Duration: 10 days (Every Tuesday starting from 6 April 2021)
Venue: To be confirmed
Minimum number to run: 20 participants (To be updated by SUSS)


Synopsis

This course is a 10 session course which introduces basic Malay in a work place and business context to students who have zero or very little Malay. It aims to provide participants with authentic and useful scenarios that are immediately relevant to their jobs in the business world where some Malay bridges the language gap.

The topics below allow for an introduction into basic Malay via a workplace context in the business world. The scenarios of learning are set in a Malaysian context. Hence, the vocabulary items will be mainly Malaysian Malay which is understandable in Singapore.

The overarching learning objectives allow for a progressive acquisition of competency in basic Malay in all four language skills listening and speaking and reading and writing with an incremental level of difficulty. The progression from this basic business Malay course is that of an intermediate level and culminates in the advanced level.

Who Should Attend

Administrative and professional staff dealing with customers who are Malay speaking.

Topics

  • Introducing oneself
  • Talking about one's work
  • Business lunch
  • Talking about one's company
  • Talking about purchases, buying, ordering products and selling
  • Describing the location of one's place of work
  • Requests for jobs to be done
  • A telephone conversation
  • Interview Session
  • Working with others

Learning Outcomes

A. Knowledge and Understanding (Theory Component)

At the end of this course, participants should be able to:

  • Describe basic information about self and work
  • Understand and write simple instructions
  • Interpret requests

B. Key Skills (Practical Component)

At the end of this course, participants should be able to:

  • Use basic expressions to interact in daily activities (e.g. lunch and requests at work)
  • Compose and engage in a simple telephone conversation in a work setting
  • Question, negotiate and discuss politely pros and cons of a product or service
  • Formulate, refuse and request in a negotiation

Schedule

TimeAgenda
Day 1
19:00 - 22:00

Lesson 1 (3 hrs)
Topic: Introducing Myself

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Noun Phrase (NP)
- Forming Questions usings Question Tags/ Particle
- Forming Affirmative answers

Grammar:
Classifier (seorang, sebuah etc)
Pronoun (1st person, 2nd person and 3rd person)
Noun (followed by determiners) : Forming the possessive
Noun (followed by numerals)
Noun (formed by using affixes: peN- and –an)
- Using the correct prefixes (pe, pen,pem,peng and penge) by identifying the first letter of the root words

Listening
  • Able to understand brief introduction about personal information (family members, interests and hobbies)
  • Able to understand brief daily routines (time and place)
  • Able to understand simple description (object and people)
Reading
  • Able to find needed information in daily schedule ( personal and working agenda)
Speaking
  • Able to introduce basic simple information (name, interests and hobbies)
Writing
  • Able to make a list of required items in life as an entreprenuer
Cultural Notes
  • Able to understand the colloquial and standard Malay words used in daily life
  • Able to understand the cultural daily routines of the Malay community
  • Able to understand the procedure of introducing oneself or others in Malay (Verbal and Non-verbal). Eg. Salam sejahtera, Izinkan saya berkongsi, sokongan daripada keluarga etc
Day 2
19:00 - 22:00

Lesson 2 (3 hrs)
Topic: Talk about your work

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Verb Phrase (VP),
- S (S: Subject )+ AB ( A: Action & B is Auxiliary Verb) + Object
- Forming Questions using Question Tags/ Particle
- Forming Affirmative answers

Grammar:
Noun Modifier:
Noun modified by Pronoun/Adjective/Noun
Noun followed by phrase preceded by conjuction ‘yang'
Noun (formed by using affixes: peN- –an, peR-an and Ke-an)
Aspect Auxiliary Verb (Time factor: akan, sedang, telah etc)
Verbs (formed by using prefix: meN)
- Using the correct prefixes (me, men,mem,meng and menge) by identifying the first letter of the root words

Listening
  • Able to understand brief introduction about your company
  • Able to understand simple description of what your company does
Reading
  • Able to understand meanings like key positions in the company (eg. in meeting room, companies and organisation)
Speaking
  • Able to introduce basic work information ( company , position and contact information)
Writing
  • Able to fill in the organisational chart
Cultural Notes
  • Able to understand the basics abbreviations and acronyms used by the Malay community
  • Able to understand humility in Malay. Eg. Pertama sekali, saya ingin mengucapkan ribuan terima kasih kerana sudi … , Saya berharap … ,
Day 3
19:00 - 22:00

Lesson 3 (3 hrs)
Topic: Business Lunch

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Adjective Phrase (NP)
- S (S: Subject) + AdjB ( Adj: Adjective & B is comparative)
- Forming Questions usings Question Tags/Particle
- Forming Affirmative answers

Grammar:
- Modal Auxiliary Verb (Related to emotion: masih, ingin, hendak etc)
- Verbs (formed by using prefix beR-)
- Adjectives (9 types of adjectives)
- Degree of Adjectives
- Comparative and Superlative
- Adjectives(formed by using prefixes: se- and ter-)

Listening
  • Able to understand simple description of a restaurant
Reading
  • Able to read the menu
Speaking
  • Able to describe the types of food
Writing
  • Able to fill in simple feedback form
Cultural Notes
  • Able to understand the Malay finesse when asking for assistance and giving instruction
    Tumpang tanya, Sila isikan …, Bolehkah sekiranya …. etc.
Day 4
19:00 - 22:00

Lesson 4 (3 hrs)
Topic: My Company and its business

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Preposition Phrase (PP)
- Forming Questions usings Question Tags/ Particle
- Forming Affirmative answers

Grammar:
- Auxiliary Verb
- Verbs (formed by using suffixes: meN-kan and meN-i)
- Prepositions

Listening
  • Able to understand simple description on the types of structure of the positions and work roles in the company
Reading
  • Able to read important information on a government website
Speaking
  • Able to introduce company profile
Writing
  • Able to fill in form (business registration from)
Cultural Notes
  • Able to understand the Malay finesse when asking for assistance and giving instruction
    Tumpang tanya, Sila isikan …, Bolehkah sekiranya …. etc.
Day 5
19:00 - 22:00

Lesson 5 (3 hrs)
Topic: Purchases, buying, ordering products and selling

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Verb Phrase (VP) + Preposition Phrase (PP)
- S (S: Subject )+ AB ( A: Action & B is Auxiliary Verb) + Preposition Phrase (PP)
- Forming Questions usings Question Tags/ Particle
- Forming Affirm ative answers

Grammar:
- Conjunctions
- Prepositions

Listening
  • Able to understand simple description on the types of expenses for a business
Reading
  • Able to identify important information on bank website
Speaking
  • Able to simply describe the source of fund of a company
Writing
  • Able to list the type of expenses for a business
Cultural Notes
  • Understand the colloquial and standard Malay words used for local currency. Eg duit, wang, sen, ringgit, kupang, etc
Day 6
19:00 - 22:00

Lesson 6 (3 hrs)
Topic: The place of work and location

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Verb Phrase (VP) + Adverbs
- S (S: Subject )+ AB ( A: Action & B is Auxiliary Verb) + Adverbs (dengan)
- Forming Questions using Question Tags/ Particle
- Forming Affirmative answers

Grammar:
- Adverbs (ways or emotions)
- Prepositions (continuation)
- Conjunctions

Listening
  • Able to understand the different factors when choosing a location
Reading
  • Able to understand public signs (traffic and road signs)
Speaking
  • Able to describe driving route and destination
Writing
  • Able to write short note to give direction
Cultural Notes
  • Understand the colloquial and standard Malay words used when giving route direction. Eg. Dik/Bang/ Kak tumpang tanya.
Day 7
19:00 - 22:00

Lesson 7 (3 hrs)
Topic: Request For Jobs To Be Done

Linguistic
(Grammar & Skills)

Sentence Structure:
Noun Phrase (NP) + Verb Phrase (VP) + Adverbs + Verb Phrase (VP) + Adverbs
- S (S: Subject )+ AB ( A: Action & B is Auxiliary Verb) + Adverbs (dengan)
- Forming Questions usings Question Tags/ Particle
- Forming Affirmative answers

Grammar:
- Auxiliary Verb
- Prepositions
- Conjunctions

Listening
  • Able to listen to instruction given
Reading
  • Able to understand the content of an instruction note
Speaking
  • Able to give instruction by asking simple questions
Writing
  • Able to list down the instruction
Cultural Notes
  • Understand the Malay etiquette when giving instruction
    Saya harap awak dapat … Harap dapat bantu saya etc.
Day 8
19:00 - 22:00

Lesson 8 (3 hrs)
Topic: Telephone Conversation

Linguistic
(Grammar & Skills)

Sentence Structure:
S (S: Subject )+ AB ( A: Action & B is Auxiliary Verb) + Adverbs (dengan) + Interrogative Adverbs
- Forming Questions usings Question Tags/ Particle
- Forming Affirmative answers

Grammar:
- Conjunctions
- 4 types of interrogative adverbs
- How, where, when and why

Listening
  • Able to understand the message of a receptionist
Reading
  • Able to read and understand short messages and SMS
Speaking
  • Able to make a simple request by asking simple question
Writing
  • Able to write short note and write SMS text
Cultural Notes
  • Understand the colloquial and standard Malay words used when asking questions
    Kenapa (Mengapakah), Macammana (Bagaimana) etc.
Day 9
19:00 - 22:00

Lesson 9 (3 hrs)
Topic: Interview session

Linguistic
(Grammar & Skills)

Sentence Structure:
Object + AB ( A: Action & B is Auxiliary Verb) + S (S: Subject )
Forming Questions usings Question Tags/ Particle
- Forming Questions usings Question Tags/ Particle
- Forming Affirmative answers

Learning Objectives
  • Learners will able to ask questions during an interview
Listening
  • Able to understand the questions and answers during an interview session
Reading
  • Able to read the questions and answers during an interview session
Speaking
  • Able to ask and answer different types of questions
Writing
  • Able to form different types of questions
Cultural Notes
  • Understand the colloquial and standard Malay words used when asking questions
    Kenapa (Mengapakah), Macammana (Bagaimana) etc.
Day 10
19:00 - 22:00

Lesson 10 (3 hrs)
Topic: Working with others

Learning Objectives
  • Learners will be able to discuss as a team
Listening
  • Able to understand the process of brainstorming as a team
Reading
  • Able to read and understand the content of the discussion
Speaking
  • Able to give simple evaluation of the products of the company
Writing
  • Able to write simple statements on the benefits of a product or service
Cultural Notes
  • Understand the Malay finesse when describing a company and bargaining
    Saya fahami … , Pada pandangan/pendapat/hemat saya …etc.


Assessments

  • Written Quiz
  • Individual Presentation

Requirements

  • Participants should bring their own laptop and ipads.

Trainer's Profile

Nuraini Ismail has been in the teaching profession for the past 25 years. She is specialised in spoken and written Malay Language and has a wide range of experience in teaching conversational Malay. She has conducted several modules on Basic Malay Language and Culture for adults learners and institutions. She also conducts Malay Language creative writing and Malay Special Programme in schools. Her repertoire of experience transcends beyond the Malay language. Her passion for Malay literature and culture brings her to present several papers on international platforms and conferences held at Goethe Univerity in Frankfurt, University Science Malaysia, University of Malaya, Gadjah Mada Universitas Bandung University. She dedicated her time to researching the contemporary Malay theatre and presented her research at local seminars such as CITA: SASTERA dan SENI and Singapore Poetry Festival. Her article on Malay Syair was published in a book Fiction And Faction in the Malay World while several of her poems were published in Malay newspapers. In 2019, her short stories were published in the book, Tuai Padi Antara Masak, a collaboration with MLLPC and selected Malay Language teachers, supported by Nationals Arts Council. She is currently pursuing her post-degree in NUS, Malay Studies.

Application Procedures

Please submit the following documents to cet@suss.edu.sg:

  1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
  2. Application form

Course Fee

International ParticipantsS'poreans (aged below 40) and PRsSkillsFuture Mid-Career Enhanced Subsidy1
(S'poreans aged 40 and above)
Enhanced Training Support for SMEs2
Full Course fee (A)$1400$1400$1400$1400
SSG grant (70%) (B)-($980)($980)($980)
Nett course fee (A) - (B) = (C)$1400$420$420$420
7% GST on nett course fee (D)$98$29.40$29.40$29.40
Total nett course fee payable, including GST (C) + (D) = (E)$1498$449.40$449.40$449.40
Less additional funding if eligible under various schemes (F)--($280)($280)
Total nett course fee payable, including GST, after additional funding from the various funding schemes (E) - (F) = (G)$1498$449.40$169.40$169.40

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

  • Participants are required to achieve at least 75% attendance and/or sit and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course.
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

For clarification, please contact the Centre for Continuing and Professional Education (CCPE) via the following:

Telephone: +65 6248 0263
Email: CET@suss.edu.sg
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