Singapore University of Social Sciences

Human Centric Approach to Security

Human Centric Approach to Security (CET156)

Applications Open: To be confirmed

Applications Close: To be confirmed

Next Available Intake: To be confirmed

Course Types: Short Course, SkillsFuture Series

Language: English

Duration: 2 days

Fees: To be confirmed

Area of Interest: Humanities & Social Sciences

Schemes: Lifelong Learning Credit (L2C)

Funding: SkillsFuture

School/Department: Centre for Continuing & Professional Education

Level: Basic
Duration: 2 days
Venue: Singapore University of Social Sciences
Minimum number to run: 15 participants (To be updated by SUSS)

This course is brought to you by SUSS in partnership with SACEOS.



In this course, we will focus on the impact of security measures on people. This workshop highlights how understanding individual differences of the clients allow security management to be done in an effective and efficient way. The participants will be involved in a series of role-plays that will guide them in the development and execution of security protocols and measures. The workshop also provides information on change, stress management and organisational development. These topics will facilitate the involvement of the participants in designing security measures for organisations.

Who Should Attend

Professionals working in the security sector including those involved in the planning and implementation of security protocols and framework. Individuals working directly with the public and ensuring safety of the general population will benefit from this workshop as well.


  • The Human Centric Approach
  • Individual Differences
  • Developing Security Measures
  • Communicating Security Measures
  • Managing Conflict and Stress
  • Implementing Change
  • Organisational Development
  • Evaluation and Improvements

Learning Outcomes

A. Knowledge and Understanding (Theory Component)

At the end of this course, participants should be able to:

  • Explain the concept of human centric approach
  • Analyse individual differences and its impact on security
  • Identify challenges in rolling out security measures
  • Describe strategies to minimise stress related with security measures

B. Key Skills (Practical Component)

At the end of this course, participants should be able to:

  • Implement security measures from a humanistic approach
  • Examine gaps in security protocols
  • Discuss plans for effective security measures


Day 1
09:00 - 09:30Course Overview
09:30 - 10:30Individual Differences
10:30 - 10:45Break
10:45 - 12:00Personality and Traits
12:00 - 13:00Lunch
13:00 - 15:30Security Measures
15:30 - 15:45Break
15:45 - 17:00Applying Human Centric Approach
17:00 - 17:30Review and Discussion
17:30 - 18:00Assessment
Day 2
09:00 - 09:30Course Overview
09:30 - 10:30Conflict Management
10:30 - 10:45Break
10:45 - 12:00Stress Management
12:00 - 13:00Lunch
13:00 - 15:30 Implementing Change and Development
15:30 - 15:45Break
15:45 - 16:00Evaluation
16:00 - 17:00 In-conversation with an Expert
17:00 - 17:30Review and Discussion
17:30 - 18:00Assessment


  • Written Quiz
  • Group Presentation


  • Attendees should have a basic understanding of security assessment and its challenges.
  • Attendees have to bring along their own laptop.

Trainer's Profile

Dr Razwana BegumDr Razwana Begum
Senior Lecturer, Singapore University of Social Sciences

With a background in law, Dr Razwana was not keen in representing offenders in court; instead she wanted to work with them, identify their potentials and guide them towards leading a socially responsible lifestyle. Razwana started her career as a Social Worker before joining the Ministry of Social and Family Development as a Probation Officer. To improve her skills, Razwana studied social work, criminology and counselling. She completed the doctorate programme with Monash University. After close to 19 years of service with the Ministry, Razwana joined the Singapore University of Social Sciences in July 2018. She is the Head for the Bachelor of Public Safety and Security Programme. She works closely with different Ministries in the development of courses in the area of criminology, ethics, restorative justice and rehabilitation. Razwana has presented papers and conducted training sessions locally and at various international seminars.

Application Procedures

Please submit the following documents to

  1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
  2. Application form

Course Fee

Course Fee for $1400

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.
3 Additional subsidy for Singaporeans:  With effect from 1 January 2023, the GST rate will be revised from 7% to 8%. There will be no fee increase for Singaporeans taking SSG subsidized course(s) from 1 January to 31 December 2023.

  • Participants are required to achieve at least 75% attendance and sit and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course.
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

For clarification, please contact the Centre for Continuing and Professional Education (CCPE) via the following:

Telephone: +65 6248 0263
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