Global Trends, Technology and Risk Management

Level: Intermediate
Duration: 3 days
Venue: Singapore University of Social Sciences
Minimum number to run: 25 participants

Synopsis

This programme provides an appreciation of how global trends such as ageing demographics, epidemiology of chronic diseases, increasing consumerism, rapidly advancing technology and pressures on cost containment are impacting healthcare managers and professionals everywhere. These trends are affecting both developing and developed countries’ health systems, across private and public sectors alike. In addition, the pace and scale of innovation and disruption in healthcare, particularly the impact of new science, new delivery models, automation and robotics, will introduce opportunities, challenges and new risks to all those working in the sector.

Participants will gain understanding of global trends in technology and innovation, their impact on all aspects of healthcare – from diagnostics to therapeutics, from regulation to financing, from hospitals to community-level health and wellness. Participants will also learn the basics of new in-demand skills and tools in the practice of modern healthcare management, investment and operation. Specifically in the area risk management, how within the new paradigm where risk is more than value protection - indeed "risk powers performance".

Who Should Attend

Professionals, managers and executives (PMEs) who are entering the healthcare industry as well as healthcare professionals who aspire to move into a management role.

Topics

Global trends and "heart of business" issues faced by healthcare providers globally
- Understanding how stakeholders such as governments, investors and operators define and monitor key market, regulatory, demographics
- Basics of what constitutes a market, commercial and regulatory study – how are investment and overseas expansion decisions made?
- A practical exercise – assessing feasibility of a healthcare product or service in a new country
Technology and innovation changing delivery of care forever
- Understanding the Basics and Evolution of Digital Health – where are we now?
- Internet of Medical Things (IoMT), Big Data, Analytics, Prediction… Exponential Medicine
- New Science & Treatments, and Implications across the health and healthcare value chain
- Robotics & Automation – changing the practice and delivery of healthcare; will humans ever be replaced?
- Business model innovation and the challenge of driving real behavior change
Strategic Risk Management for Healthcare in a VUCA world
- Understanding the different aspects of Risk in today’s healthcare business: Strategic, Regulatory, Operational, Financial, Cybersecurity
- How leading companies are using Risk Management as a vital performance lever, revealing untapped opportunities to create competitive advantage and new value
- New frontiers in Risk Intelligence – risk sensing, technology scouting, impact evaluation

Learning Outcomes

A. Knowledge and Understanding (Theory Component)

At the end of this course, participants should be able to:

Identify key global trends in global healthcare – market, regulatory, demographic and disease burden
Explain recent technological advances in healthcare; their implications, risks and opportunities
Describe the principles and tools of strategic risk management for healthcare in a VUCA world

B. Key Skills (Practical Component)

At the end of this course, participants should be able to:

Discuss the key aspects of market study and assessment for healthcare products and services, for domestic and for new market growth
Describe key opportunities with technological advances in healthcare, such as new care delivery modalities, channels and business models
Identify some key tools used in strategic risk management amidst the transformation and disruption, including how to identify and assess inherent and emergent risks

Schedule

Time	Agenda
Day 1
09:00 – 09:30	Welcome & Introduction
09:30 – 11:15	Ageing Populations and Changing Disease Patterns
11:15 – 11:30	Break
11:30 – 13:15	Understanding the Market, Sizing the Problem
13:15 – 14:15	Lunch
14:15 – 16:00	Regulation, Market Entry Strategy, Investment Considerations
16:00 – 16:15	Break
16:15 – 18:00	Practical exercise (group) – Market Study and Entry for Product/Service
Day 2
09:00 – 09:30	Welcome & Introduction
09:30 – 11:15	The Digital Revolution & Evolution of Digital Health
11:15 – 11:30	Break
11:30 – 13:15	New Science & its Implications for Diagnostics, Therapeutics, etc
13:15 – 14:15	Lunch
14:15 – 16:00	Robotics & Automation
16:00 – 16:15	Break
16:15 – 18:00	Business Model Innovation & Driving Behaviour Change
Day 3
09:00 – 09:30	Welcome & Introduction
09:30 – 11:15	Basic Principles of Risk Management – Universe of Risks
11:15 – 11:30	Break
11:30 – 13:15	Healthcare is Inherently Risky
13:15 – 14:15	Lunch
14:15 – 16:00	New Paradigm – Risk Powers Performance; Frontiers in Risk Intelligence
16:00 – 16:15	Break
16:15 – 18:00	Practical exercise (individual/ group) – Enterprise Risk for your Organisation

Assessments

Written Quiz
Group Presentation

Requirements

Nil

Trainer's Profile

Dr Loke Wai Chong

Dr Loke started his career career as a practicing physician, and after completing the Master of Medicine and Fellowship in Family Medicine, took on roles which would make broader strategic, system-level and global impact – at hospital and healthcare group / regional health system levels, then at national policymaking and funding level with the Ministry of Health and Singapore Economic Development Board, and finally global roles at KPMG, Temasek Investments and Deloitte.

As healthcare consultant and advisor, Dr Loke brings to clients two decades of experience spanning the entire healthcare ecosystem and value chain. He advises global investors, governments, NGOs, hospitals and life sciences companies, MNCs and startups; and creates solutions for business model innovation, organization transformation, test-bedding and deployment of technology, market entry and growth strategy, clinical quality and strategic risk management, cross-border mergers and acquisitions.

With his broad background, skills and network, he is continually “connecting the dots” across the continuum; designing new models and strategies to "move the big dots" for businesses and populations; and identifying the next disruptive innovation which will transform healthcare.

Application Procedures

Please submit the following documents to cet@suss.edu.sg:

Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
Recent payslip or income statement (For WTS scheme only)
Application form

Course Fee

Course Fee for $2000

¹ Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
² Workfare Training Support: Singaporeans aged 35 and above (13 years and above for Persons with Disabilities) and earning not more than $2,000 per month may enjoy subsidies up to 95% of the course fees.
³ Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.
⁴Additional subsidy for Singaporeans: With effect from 1 January 2023, the GST rate will be revised from 7% to 8%. There will be no fee increase for Singaporeans taking SSG subsidized course(s) from 1 January to 31 December 2023.

Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
Participants are required to complete all surveys and feedbacks related to the course.
The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

For clarification, please contact the Centre for Continuing and Professional Education (CCPE) via the following:

Telephone: +65 6248 0263
Email: CET@suss.edu.sg

Singapore University of Social Sciences