Student Guide

You can find important information on SUSS's rules, regulations, policies and procedures in the Student Handbook, which is available in the Student Portal. Do take some time to read the Handbook after you receive the user ID and password to access the Student Portal.


All students will be given an account to access the SUSS Student Portal. The Student Portal contains useful information such as your timetable, examination results and course registration information. Please log in regularly for information updates and announcements.

Please click here for the Student Portal User Guide. 

All students will be given an email account, MyMail, to correspond with SUSS. Only emails sent via this account will be attended to.

Please click here for the guide to access SUSS MyMail Via Microsoft Office 365.

Please update your personal particulars online whenever there is a change, so that you will receive up-to-date information.



Opening hours on Orientation Day: 9.00am to 4.00pm
Venue: Materials Collection Centre located at SUSS, Block C, Level 2, Room C.2.02.

Documents required: Identification Documents for verification during the collection of the course materials. 

If you are authorising a representative to collect your course materials, your representative will have to present an authorisation letter from you together with his/her ID for verification. You can download the authorisation form here.

Please try to collect your course materials early so as to avoid the expected long queue after the Orientation ends.

Collection of course materials on alternative dates: 20 December 2019 to 1 February 2020. 

Alternatively, you can apply for courier service (there is a charge involved) for the delivery of your course materials. More information on our operating hours and application of courier service will be posted on the Student Portal under the section, "Important Announcements" in the week of 16 December 2019.

Kindly note that some courses at SUSS have adopted the use of eTextbooks. If your course is using the eTextbook, no physical textbook will be issued.

Please refer to your Content Checklist for information on whether the course(s) you are enrolled in is/are using eTextbook(s).

For more information about eTextbooks, visit

Both Full-time and Part-time students can view both their Normal and Resit Course Timetable via the Student Portal on 13 January 2020, Monday, after 5.00pm.

For Part-time Courses, most sessions will commence from 20 January 2020.

For Full-time Courses, most sessions will commence from 20 January 2020.

All updates on timetables will be communicated to students via the Student Portal. You are advised to log in to the portal regularly and before each class to check for the latest information.

All sessions groupings are allocated by the system in a random order. We regret that any request to change will not be accepted. Failure to stay in the allocated group will result in difficulty in submitting your assignments.

There will be either online pre-class, pre-course or both pre-class and pre-course quizzes scheduled for some courses as part of the course requirements. Please note that these quizzes are graded and that some of the quizzes will be scheduled in Week 0 with reference to the Academic Calendar. You are advised to complete the quiz by the stipulated deadline. Please access Canvas for more details before the semester commences.

Students will be required to carry their Student ID or any valid photo ID at all times when attending classes at SUSS. Students may be asked to produce evidence to verify their student identity by either the instructors or SUSS staff. This is required for admittance to class and class attendance marking.

Courses of the following programme will commence before 20 January 2020. Please click on the link for the schedule:

We offer innovative tools and resources to provide you with an exceptional digital learning experience at SUSS. Our suite of services include:

Canvas Learning Management System

  • This is the learning management system (LMS) which you will use throughout your learning journey with us.
  • Log in to access all your course-related materials and announcements, participate in online discussions and quizzes, submit written assignments, download marked assignments and retrieve your assessments scores..
  • You can also attend live virtual classes and replay your lecture recordings on the LMS.
  • Learn more at


  • This is your personal bookstore, where you can access, view and download the digital resources such as eTextbooks and iStudyGuides associated with the courses you are enrolled in each semester.
  • You can also order and pay for a copy of these resources to be printed and delivered to your doorstep. Log in to to find out more.

SUSS Reader

  • This is an e-Reader app developed for SUSS students to read iStudyGuides (iSGs) and other ePub books with convenience and ease.
  • Gain access to all iSG content on-the-go, including bite-sized study units, videos, chunked lesson recordings, audio clips and formative assessments.
  • In addition, enjoy access to hundreds of free eBooks from selected feeds integrated in-app.
  • Download the SUSS Reader from the Apple App Store and Google Play or visit

SUSS Backpack

  • This mobile app offers essential learning services at your fingertips, including quick access to your class timetable, iStudyGuides, eTextbook, recorded lectures, narrated presentation materials and past year exam papers
  • Integrated with the Canvas LMS, you can also check for course announcements and assignment due dates.
  • Use this app to track your Cumulative Grade Point Average (CGPA) scores, record your in-class attendance, contact support staff for technical enquiries, receive important notifications from SUSS instantaneously on your mobile and much more.
  • Learn more at

Visit our Learning Services booth at Orientation to find out more about our full suite of services that will be helpful to you as you embark on your learning journey at SUSS! We look forward to seeing you!

SUSS Library


SUSS Library is an online library that supports the academic success, research and lifelong learning of the SUSS community.

SUSS Library Resources

Access our expanding online resources:

SUSS Library Login

Username: SUSS username (e.g. johntan001)
Password: SUSS password

Research Help

  • Check out our Help with Research page to get your work done.
  • Consult our research guides for key resources in your field of study.
  • Browse questions that have already been answered in our FAQs.

Contact SUSS Library

Email: bGlicmFyeUBzdXNzLmVkdS5zZw==

SIM (Tay Eng Soon) Library



SUSS Library partners with SIM (Tay Eng Soon) Library at Block A, Level 2 to provide our full-time and part-time degree or diploma programme students with access to physical library materials, book and equipment loans, study spaces and other on-site services and facilities.

Refer to Top 6 Fast Facts to get acquainted with the library.

Operating Hours

Mondays to Fridays: 8.30am to 9.00pm
Saturdays: 9.00am to 5.30pm

SIM Library extends its operating hours during exam periods. Please check the SIM Library website or SIM Library Facebook page for updates.

SIM Library Resources

Use SIM Library's OneSearch on the homepage to find print books, print journals and DVDs for your projects and assignments.

SIM Library Login

Username: Student PI Number
Password: Date of Birth (DDMMYYYY)

Study Spaces

SIM Library offers learning spaces to meet your varied learning needs. Find out more here.

SIM Library Mobile App

Download the mobile app at PlayStore (Android) and AppStore (IOS) to:

  • View loans, requests and reservations
  • Check availability of library books and facilities
  • Receive alerts on library news and events
  • Email or make calls to SIM Library helpdesk

Track Availability of Library Devices for Loan

You can track the real-time availability of devices (notebook, iPad, camcorder, pocket projector) for loan at the SIM Library website.

SMS Notification Service

SMS messages include friendly loan reminders and alerts for reserved print books:

  • Friendly Loan Reminder
    SMS notification will be sent out at 6am, three days before the due date.
  • Alert - Availability of Reserved Items
    SMS notification will be sent out immediately when the item requested is available.

Xpress Collect (Student Hub, Block B, Level 1)

SIMLibrary-xpressCollectYou can collect your reserved items by scanning your NRIC card.

Services available at Xpress Collect:

  • Pick up reserved books during or after library opening hours.
  • Pick up notebooks if you have made advanced booking via the library booking system.

Contact SIM Library

Email: bGliZW5xQHNpbS5lZHUuc2c=
Phone: +65 6248 9601

A number of new learning experiences await you in your new endeavour as an undergraduate. The Teaching & Learning Centre hopes to make your academic journey a fruitful one by providing useful learning support resources.

For January 2020 semester, we will be conducting a series of workshops to help you embark on your learning journey at SUSS. Do look out for the workshop details and sign-up information in the guide below, which will be sent to your SUSS student email account. You are also welcome to visit our booth during Orientation Day for more details of these workshops.

A Guide to the Teaching & Learning Centre's Academic Support

CatalogueJan2020-cover (00000002)


For New StudentsWriting WorkshopsWriting Coaches
  • SDW111: Take Off: Practical Tips for Learning
  • SDW113: Visual Mapping for Effective Learning
  •  SDW117: Learning Through Feedback [NEW]
  •  SDW171: Using Library Resources in Your Written Assignments
  • SDW173: Strategic Revision Using Learning Outcome

[ Find Out More ]

  • SDW151: Introduction to Academic Writing
  •  SDW153: Academic Writing at Intermediate Level
  •  SDW155: Research Writing I: Proposal & Literature Review
  •  SDW157: Research Writing II: Methods & Findings

[ Find Out More ]

This provides SUSS students with the opportunity to get personalised feedback on academic writing during one-to-one coaching sessions (free of charge). To attend a session, you have to sign up, more details are available at the link below.

[ Find Out More ]

For more information, please access TLC website at

Click here to download image.

Orientation January 2020 - Support Services

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