Learning From SMRT's Security Crisis Management

On 29 September 2014, Colonel Patrick Nathan, Vice President of SMRT’s Corporate Information and Communications Division, delivered a talk on "Lessons Learnt from Security Crisis Management" to students of and staff administering SIM University's Bachelor of Science in Management and Security Studies programme.

COL Nathan talked about the security environment at SMRT, which is more susceptible to vulnerability and attacks given its role as a provider of transport service essential to the masses. He shared that SMRT's main security aim is to provide efficient public transport in a safe, reliable and predictable manner for its commuters. COL Nathan, who has extensive experience in SMRT and Singapore's Ministry of Defence, provided first-hand perspective on the lessons learnt from recent years' security crises and what had been done to improve SMRT's emergency preparedness framework and processes. He also touched on the policing and security issues involved, including the coordination with the Singapore Police Force and Singapore Civil Defence Force during emergencies.

_{COL Patrick Nathan sharing his insights on security crisis management.}