On 24 October 2014, Associate Professor Tan Yan Weng, Head of the Logistics and Supply Chain Management programme in SIM University's School of Business, led a group of students, staff, associates and industry partners, to SATS Airfreight Terminal to understand what goes on behind the scenes there. One of the world's busiest cargo and mail handlers, this cargo division of SATS Ltd handles about 80% of airfreight volume coming through Singapore Changi Airport.
The group was warmly welcomed by the SATS Airport Services team. Ms Faye Zhuo, Operations Manager of Customer Airlines, shared SAT's airfreight business and infrastructure. After which, Mr Sofjan Sukman, Assistant Manager of Services Planning, briefed the group on the terminal layout and site tour. The group toured Airfreight Terminals 5 and 6, as well as Coolport@Changi, where a wide range of fresh produce, pharmaceutical and biomedical products are handled in various temperature zones ranging from -28°C to 19°C.
Ms Janelle Joy Foo, a Logistics and Supply Chain Management programme student, recounted: "It was an eye-opener for me. We had the opportunity to see first-hand the terminal operations such as how export cargo was accepted, stored and prepared for build-up, as well as how import cargo was broken down prior to delivery to consignee/cargo agents. A fulfilling and enjoyable experience, this technical visit has helped broaden my knowledge of airfreight operations in Singapore."