Associate Professor Carmen Lee

Selected Publications

Refereed Journal Articles:

[CABS = Grade 3/4/4* journals in CABS (UK) list]

[ABDC = A/A* journals in ABDC (Australia) list]

• Tsang, Y. P., Lee, C. K. H., Wu, C. H., & Li, Y. (2025). Much ado about nothing? An EEG study of the beer game for neurophysiological insights on supply chain decision-making. IEEE Transactions on Engineering Management, 72, 4250–4263. https://doi.org/10.1109/TEM.2025.3625725 [CABS, ABDC]
• Leung, E. K. H., Balan, N., Lee, C. K. H., & Xie, S. (2025). The Generative Artificial Intelligence large language product design multi-model framework for manufacturing operations. Journal of the Operational Research Society, 1–27. https://doi.org/10.1080/01605682.2025.2570407 [CABS, ABDC]
• Lee, C. K. H. (2025). Can customers be hygiene inspectors? Leveraging social media to support health authorities in food safety monitoring. Industrial Management & Data Systems, 125(7), 2371-2391. https://doi.org/10.1108/IMDS-06-2024-0530 [ABDC]
• Lee, C. K. H. (2025). Leveraging social media data in knowledge management to identify noncompliance: Insights from the foodservice industry. Journal of Knowledge Management, 29(3), 968–989. https://doi.org/10.1108/JKM-07-2024-0853 [ABDC]
• Lee, C. K. H., & Tsao, Y. C. (2025). Decoding airline passenger sentiment dynamics using transformer-based models and time-series clustering. International Journal of Tourism Research, 27(2), e2794. https://doi.org/10.1002/jtr.2794 [ABDC]
• Lee, C. K. H., Tse, Y. K., Leung, E. K. H., & Wang, Y. (2024). Causal recipes of customer loyalty in sharing economy: Integrating social media analytics and fsQCA. Journal of Business Research, 181, Article 114747. https://doi.org/10.1016/j.jbusres.2024.114747 [CABS, ABDC]
• Tsao, Y. C., Balo, H. T., & Lee, C. K. H. (2024). Resilient and sustainable semiconductor supply chain network design under trade credit and uncertainty of supply and demand. International Journal of Production Economics, 274, Article 109318. https://doi.org/10.1016/j.ijpe.2024.109318 [CABS, ABDC]
• Lee, C. K. H., Leung, E. K. H., Tse, Y. K., & Tsao, Y. C. (2024). Investigating collision patterns to support autonomous driving safety. Enterprise Information Systems, 18(2), Article 2243460. https://doi.org/10.1080/17517575.2023.2243460 [ABDC]
• Lee, C. K. H., & Leung, E. K. H. (2024). Designing predictive models for customer recommendations during COVID-19 in the airline industry. IEEE Transactions on Engineering Management, 71, 13274–13284. https://doi.org/10.1109/TEM.2022.3211767 [CABS, ABDC]
• Lee, C. K. H., & Leung, E. K. H. (2023). Spatiotemporal analysis of bike-share demand using DTW-based clustering and predictive analytics. Transportation Research Part E: Logistics and Transportation Review, 180, Article 103361. https://doi.org/10.1016/j.tre.2023.103361 [CABS, ABDC]
• Lee, C. K. H., Tse, Y. K., Zhang, M., & Wang, Y. (2023). What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews. International Journal of Contemporary Hospitality Management, 35(2), 765–784. https://doi.org/10.1108/IJCHM-12-2021-1544 [CABS, ABDC]
• Lee, C. K. H., & Wu, K. Y. K. (2023). Making autonomous vehicle systems human-like: Lessons learned from accident experiences in traffic. Enterprise Information Systems, 17(6), Article 1998641. https://doi.org/10.1080/17517575.2021.1998641 [ABDC]
• Lee, C. K. H. (2022). How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews. Decision Support Systems, 152, Article 113634. https://doi.org/10.1016/j.dss.2021.113634 [CABS, ABDC]
• Leung, E. K. H., Lee, C. K. H., & Ouyang, Z. (2022). From traditional warehouses to Physical Internet hubs: A digital twin-based inbound synchronization framework for PI-order management. International Journal of Production Economics, 244, Article 108353. https://doi.org/10.1016/j.ijpe.2021.108353 [CABS, ABDC]
• Lee, C. K. H., & Wong, A. O. M. (2021). Antecedents of consumer loyalty in ride-hailing. Transportation Research Part F: Traffic Psychology and Behaviour, 80, 14–33. https://doi.org/10.1016/j.trf.2021.03.016  [ABDC]
• Lee, C. K. H., Tse, Y. K., Ho, G. T. S., & Chung, S. H. (2021). Uncovering insights from healthcare archives to improve operations: An association analysis for cervical cancer screening. Technological Forecasting and Social Change, 162, Article 120375. https://doi.org/10.1016/j.techfore.2020.120375 [CABS, ABDC]
• Lee, C. K. H., Law, K. M. Y., & Ip, A. W. H. (2021). A rule-based quality analytics system for the global wine industry. Journal of Global Information Management, 29(3), 256–273. https://doi.org/10.4018/JGIM.20210501.oa1 [ABDC]
• Lee, C. K. H., & Tse, Y. K. (2021). Improving peer-to-peer accommodation service based on text analytics. Industrial Management & Data Systems, 121(2), 209–227. https://doi.org/10.1108/IMDS-02-2020-0105 [ABDC]
• Wang, Q., Xue, X., Yang, D., & Lee, C. K. H. (2021). Internal control system and mechanism of Chinese listed companies: An empirical study. Enterprise Information Systems, 15(1), 105–130. https://doi.org/10.1080/17517575.2020.1778094 [ABDC]
• Lee, C. K. H., Tse, Y. K., Zhang, M., & Ma, J. (2019). Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology & People, 33(3), 945–961. https://doi.org/10.1108/ITP-10-2018-0475 [CABS, ABDC]
• Lee, C. K. H. (2019). A knowledge-based product development system in the chemical industry. Journal of Intelligent Manufacturing, 30(3), 1371–1386. https://doi.org/10.1007/s10845-017-1331-5
• Lee, C. K. H., Luk, C. C., Choy, K. L., Lam, H. Y., Lee, C. K. M., Tsang, Y. P., & Ho, G. T. S. (2019). Using fuzzy-based association rule mining to improve production systems for chemical product development. International Journal of Productivity and Quality Management, 26(4), 446–468. https://doi.org/10.1504/IJPQM.2019.099624
• Lee, C. K. H. (2018). A review of applications of genetic algorithms in operations management. Engineering Applications of Artificial Intelligence, 76, 1–12. https://doi.org/10.1016/j.engappai.2018.08.011
• Lee, C. K. H. (2017). A GA-based optimisation model for big data analytics supporting anticipatory shipping in Retail 4.0. International Journal of Production Research, 55(2), 593–605. https://doi.org/10.1080/00207543.2016.1221162 [CABS, ABDC]
• Choy, K. L., Ho, G. T. S., & Lee, C. K. H. (2017). A RFID-based storage assignment system for enhancing the efficiency of order picking. Journal of Intelligent Manufacturing, 28(1), 111–129. https://doi.org/10.1007/s10845-014-0965-9
• Choy, K. L., Ho, G. T. S., Lee, C. K. H., Lam, H. Y., Cheng, S. W. Y., Siu, P. K. Y., Pang, G. K. H., Tang, V., Lee, J. C. H., & Tsang, Y. P. (2016). A recursive operations strategy model for managing sustainable chemical product development and production. International Journal of Production Economics, 181, 262–272. https://doi.org/10.1016/j.ijpe.2016.07.011 [CABS, ABDC]
• Lee, C. K. H., Choy, K. L., Ho, G. T. S., & Lin, C. (2016). A cloud-based responsive replenishment system in a franchise business model using a fuzzy logic approach. Expert Systems, 33(1), 14–29. https://doi.org/10.1111/exsy.12117
• Lee, C. K. H., Tse, Y. K., Ho, G. T. S., & Choy, K. L. (2015). Fuzzy association rule mining for fashion product development. Industrial Management & Data Systems, 115(2), 383–399. https://doi.org/10.1108/IMDS-09-2014-0277 [ABDC]
• Wong, D. W. C., Choy, K. L., Lin, C., Lam, H. Y., Lee, C. K. H., Chow, H. K. H., & Pang, G. K. H. (2015). An intelligent battery information management system to support information sharing and vehicle routing planning for battery distribution in Hong Kong. International Journal of Innovation and Sustainable Development, 9(1), 1–27. https://doi.org/10.1504/IJISD.2015.067346
• Lee. C. K. H., Choy, K. L., & Chan, Y. N. (2014). A knowledge-based ingredient formulation system for chemical product development in the personal care industry. Computers & Chemical Engineering, 65, 40–53. https://doi.org/10.1016/j.compchemeng.2014.03.004
• Lee, C. K. H., Choy, K. L., Law, K. M. Y., & Ho, G. T. S. (2014). Application of intelligent data management in resource allocation for effective operation of manufacturing systems. Journal of Manufacturing Systems, 33(3), 412–422. https://doi.org/10.1016/j.jmsy.2014.02.002
• Lee, C. K. H., Choy, K. L., Ho, G. T. S., & Pang, G. K. H. (2014). A RFID-based recursive process mining system for quality assurance in the garment industry. International Journal of Production Research, 52(14), 4216–4238. https://doi.org/10.1080/00207543.2013.869632 [CABS, ABDC]
• Lee, C. K. H., Choy, K. L., Ho, G. T. S., Chin, K. S., Law, K. M. Y., & Tse, Y. K. (2013). A hybrid OLAP-association rule mining based quality management system for extracting defect patterns in the garment industry. Expert Systems with Applications, 40(7), 2435–2446. https://doi.org/10.1016/j.eswa.2012.10.057
• Lee, C. K. H., Choy, K. L., Ho, G. T. S., & Law, K. M. Y. (2013). A RFID-based Resource Allocation System for garment manufacturing. Expert Systems with Applications, 40(2), 784–799. https://doi.org/10.1016/j.eswa.2012.08.033
• Wong, D. W. C., Chow, H. K. H., Choy, K. L., Lam, H. Y., Lee C. K. H., & Zhang X. (2012). An intelligent vehicle management system for reducing greenhouse gas emission – A case study of hybrid vehicle engine. International Journal of Innovation and Sustainable Development, 6(4), 347–367. https://doi.org/10.1504/IJISD.2012.050856
• Lao, S. I., Choy, K. L., Ho, G. T. S., Tsim, Y. C., & Lee, C. K. H. (2011). Real-time inbound decision support system for enhancing the performance of a food warehouse. Journal of Manufacturing Technology Management, 22(8), 1014–1031. https://doi.org/10.1108/17410381111177467

Refereed Conference Papers:

• Lee, C. K. H. (2024). Uncovering insights from restaurant health inspection records to enhance public food safety. In Proceedings of International Conference on Industrial Engineering and Engineering Management, IEEM (2024) (pp. 1164–1168). New Jersey, U.S.A.: IEEE. https://doi.org/10.1109/IEEM62345.2024.10856955
• Lee, C. K. H. (2023). Predicting food safety violations via social media to improve public health surveillance. In I. Lupa-Wójcik & Czyżewska, M. (Eds.), Proceedings of the 10th European Conference on Social Media (pp. 109–116). Reading, United Kingdom: Academic Conferences International Limited. https://doi.org/10.34190/ecsm.10.1.1009
• Lee, C. K. H., Choy, K. L., Ho, G. T. S., Cheng, S. W. Y., Lam, C. H. Y., Lee, J. C. H., & Huang, Y. (2015). Development of a fuzzy-rule based system for product development in the garment industry. In D. F. Kocaoglu & Anderson, T. R. (Eds.), Proceedings of Portland International Center for Management Engineering and Technology: Technology Management for Emerging Technologies, PICMET ’15 (pp. 1676–1686). Portland, U.S.A: PICMET. https://doi.org/10.1109/PICMET.2015.7273096
• Leung, K. H., Choy, K. L., Tam, M. C., Lam, C. H. Y., Lee, C. K. H., & Cheung, S. W. Y. (2015). A hybrid RFID case-based system for handling air cargo storage location assignment operations in distribution centers. In D. F. Kocaoglu & Anderson, T. R. (Eds.), Proceedings of Portland International Center of Management Engineering and Technology: Technology Management for Emerging Technologies, PICMET ’15 (pp. 1859–1868). Portland, U.S.A.: PICMET. https://doi.org/10.1109/PICMET.2015.7273190
• Hui, Y. Y. Y., Choy, K. L., Ho, G. T. S., Lam, C. H. Y., Lee, C. K. H., & Cheung, S. W. Y. (2015). An intelligent fuzzy-based storage assignment system for packaged food warehousing. In D. F. Kocaoglu & Anderson, T. R. (Eds.), Proceedings of Portland International Center of Management Engineering and Technology: Technology Management for Emerging Technologies, PICMET ’15 (pp. 1869–1878). Portland, U.S.A.: PICMET. https://doi.org/10.1109/PICMET.2015.7273209
• Choy, K. L., Lam, C. H. Y., Lee, C. K. H., & Lin, C. (2013). A hybrid decision support system for storage location assignment in the fast-fashion industry. In Proceedings of Portland International Center for Management Engineering and Technology: Technology Management for Emerging Technologies, PICMET ’13 (pp. 468–476). Portland, U.S.A.: PICMET.
• Lee, C. K. H., Choy, K. L., Law, K. M. Y., & Ho, G. T. S. (2012). An intelligent system for production resources planning in Hong Kong garment industry. In Proceedings of International Conference on Industrial Engineering and Engineering Management, IEEM (2012) (pp. 889–893). New Jersey, U.S.A.: IEEE. https://doi.org/10.1109/IEEM.2012.6837868
• Lee, C. K. H., Choy, K. L., Law, K. M. Y., & Ho, G. T. S. (2012). Decision support system for sample development in the Hong Kong garment industry. In D F. Kocaoglu, Anderson, T. R., & Daim, T. U. (Eds.), Proceedings of Portland International Center for Management Engineering and Technology: Technology Management for Emerging Technologies, PICMET ’12 (pp. 754–761). Portland, U.S.A.: PICMET.

Book Chapter:

• Choy, K. L., To, K. M., Ning, A., Lee, C. K. H., & Leung, W. K. (2015). A fabric resource management system (FRMS) for fashion product development. In M. Khosrow-Pour (Ed.), Encyclopedia of information science and technology (3rd ed.) (pp. 710–720), IGI Global. https://doi.org/10.4018/978-1-4666-5888-2.ch068