Joy Hou is a Registered Psychologist and the founder of EmpathyWorks Psychological Wellness, with a deep passion for supporting the mental and emotional well-being of individuals. She has extensive experience providing counselling services to those seeking emotional and psychological support, having worked in both clinical and non-clinical settings, including schools, voluntary welfare organizations, and the Institute of Mental Health. 

As a registered school instructor with the Ministry of Education, she has led several school assembly talks under the Health Promotion Board’s COPES programme, aimed at helping secondary school students manage their emotions effectively. Additionally, she has been a service provider for the SME Health+ and Workplace Outreach Wellness (WOW) programmes, both initiatives by the Health Promotion Board designed to support corporate organizations in their health and wellness journeys.