Educational Qualifications

2022                    
Ph.D. in Operations Research, Columbia University, USA

2016                    
B.A. (1st Clas Hons) in Mathematics, University of Cambridge, UK

Academic and Professional Experience

2026 - Present      
Lecturer, School of Business, Singapore University of Social Sciences

2022 - 2026          
Research Scientist, Agency for Science, Technology and Research, Singapore

Awards and Honours

2021                    
Finalist, INFORMS Service Science IBM Best Student Paper Award

Selected Publications

  • M. Xu, J. Chen, DNC. Nam, J. Tay, PS. Tan, YS. Ong (2026). Niching Genetic Programming for Co-Joint Optimization: A Case Study on Replenishment and Transshipment Policies in Dynamic Multi-Site Inventory Management. Memetic Computing, 18(6).
  • J. Chen, J. Dong (2024). Managing flexibility: optimal sizing and scheduling of flexible servers. Queueing Systems, 108(3): 415-474.
  • J. Chen, J. Dong, P. Shi (2023). Optimal Routing under Demand Surges: The Value of Future Arrival Rates. Operations Research, 73(1): 510-542.
  • J. Chen, J. Dong, P. Shi (2020). A Survey on Skill-Based Routing with Applications to Service Operations Management. Queueing Systems, 96: 53-82.

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