Educational Qualifications

2009                    
Ph.D., Traffic and Transportation Management, National Chiao Tung University

2005                    
M.Sc., Traffic and Transportation, National Chiao Tung University

1999                    
B.Sc., Civil Engineering, National Chiao Tung University

Academic and Professional Experience

2017 - 2022          
Senior Lecturer, School of Business, Singapore University of Social Sciences,

2014 - 2017          
Associate Professor, Department of Marketing and Logistics Management, Chihlee University of Technology

2012 - 2014          
Assistant Professor, Department of Marketing and Logistics Management, Chihlee Institute of Technology

2011 - 2012          
Assistant Professor, Department of Marine Leisure and Tourism, Taipei College of Maritime Technology

2009 - 2011          
Senior Assistant Research Fellow, National Science and Technology Centre for Disaster Reduction, Taiwan

Selected Publications

  • Cheng, Y.C. & Hsieh, C.H. (2026). “Analyses of green energy innovation using patent data.” Journal of Sustainability Research 8(2), e260029.
  • Huang, Y.K., Chou, C.C., Hsieh, C.H., Shih, C.W., & Toyotani, J. (2026). “Construction of risk assessment model for maritime autonomous surface ship using Fuzzy Cognitive Map.” Journal of the Eastern Asia Society for Transportation Studies, 16, PP3971.
  • Huang, Y.K., Toyotani, J. & Hsieh, C.H. (2026). “Modeling passenger choice of AI customer service using the cusp catastrophe model.” Review of Integrative Business and Economics Research, 15(2), 374-388
  • Zhu, S. & Hsieh, C.H. (2026). “Analyse the moral dilemma facing autonomous vehicles with mixed logit model.” Travel Behaviour and Society, 42, 101131.
  • Lee, J.L., Loh, H.S., Hsieh, C.H. & Khine, E.M.K. (2026). “Resilience operations and enhanced customer experience through digital platforms in container shipping: An exploratory study.” Continuity & Resilience Review, 8(3), 312-324.
  • Huang, Y.K., Hsieh, C.H., Lin, C.C., Chang, Y.T., & Cheng, Y.C. (2025). “Empowering shipping management competence with artificial intelligence: A strategic approach to external environmental volatility.” Journal of Marine Science and Technology, 33(4), 454-466.
  • Ooi, T.K., Hsieh, C., Wang, S. & Huang, Y. (2025). “Orchestrating agile omnichannel supply chain planning through big data analytics and end-to-end visibility.” The Asian Journal of Shipping and Logistics, 41(2), 110-117
  • Tan, A.Y.N., Loh, H.S., Hsieh, C.H., & Rojas Lopez, M.C. (2025). “Adoption of the digital technologies in the maritime industry: Insights from Singapore.” Maritime Technology and Research, 7(3), 275281.
  • Zhu, S. & Hsieh, C.H. (2025). “Predictive modelling in the shipping industry: Analysis from supply and demand sides.” Maritime Business Review, 10(1), 2-14
  • Zhu, S. & Hsieh, C.H. (online first). “Predictive modelling in the shipping industry: Analysis from supply and demand sides.” Maritime Business Review https://doi.org/10.1108/MABR-04-2024-0038
  • Hsieh, C.H., Liau, N.X.T., Loh, H.S., Huang, Y.K. & Lee, E. (2024) “Assessing the acceptance of implementing autonomous vehicles in last-mile delivery from the perspective of logistics employees.” Journal of the Eastern Asia Society for Transportation Studies, 15, 1298-1312.
  • Hsiao, M.J., Teng, H.Y., Chen, C.Y. & Hsieh, C.H. (2024). “The impact of leaders' affiliative humor and aggressive humor on the workplace ostracism: A serial mediation model.” Journal of Hospitality Marketing and Management https://doi.org/10.1080/19368623.2023.2272665
  • Yap, W.Y., Hsieh, C.H. & Lee, P.T.W. (2023). “Shipping connectivity data analytics: Implications for maritime policy.” Transport Policy, 132, 112-127.
  • Huang, Y.K., Wang, S.M., Hsieh, C.H. & Feng, C.M. (2022). “Explore study of behavior intention of the service of artificial intelligence application in the station based on Stimulus-Organism-Response Theory.” Journal of the Eastern Asia Society for Transportation Studies, 14, 1391-1409
  • Hsieh, C.H. & Zhang, M. (2022). “Critical factors affecting performance of logistics operation planning considering interdependency: A case study in automotive aftermarket.” Asian Transport Studies, 8, 100055, https://doi.org/10.1016/j.eastsj.2022.100055
  • Kuo, Y.W., Hsieh, C.H. & Hung, Y.C. (2021). “Non-linear characteristics in switching intention to use docked bike-sharing system.” Transportation, 48(3), 1459-1479.
  • Yuan, C.Y., Hsieh, C.H. & Su, D.T. (2020). “Effects of new shipping routes on the operational resilience of container lines: Potential impacts of the Arctic Sea Route and the Kra Canal on the Europe-Far East seabone trades.” Maritime Economics and Logistics, 22(2), 308-325.
  • Hsieh, C.H. & Feng, C.M. (2020). “The highway resilience and vulnerability in Taiwan.” Transport Policy, 87, 1-9.
  • Hsieh, C.H. & Soo, J.Y. (2019). “A comparative analysis in modal choice for electronic products from Thailand to Singapore.” Journal of the Eastern Asia Society for Transportation Studies, 13, 877-890.
  • Kuo, Y.W. & Hsieh, C.H. (2019). “Effects of service recovery after service failure in online shopping logistics.” Journal of Quality, 26(1), 23-41.
  • Huang, Y.K., Hsieh, C.H., Li, W., Chang, C. & Fan, W.S. (2019). “Preliminary study of factors affecting the spread and resistance of consumers’ use of AI customer service.” AICCC 2019: Proceedings of the 2019 2nd Artificial Intelligence and Cloud Computing Conference, 132-138.
  • Su, D.T, Hsieh, C.H. & Tai, H.H. (2016). “Container hub-port vulnerability: Hong Kong, Kaohsiung, and Xiamen.” Journal of Marine Engineering and Technology, 15(1), 19-30.
  • Hsieh, C.H., Feng, C.M. & Lai, Y.H. (2015). “Assessing intercity freight transport network vulnerability: An empirical case in Taiwan.” Journal of the Eastern Asia Society for Transportation Studies, 11, 693-707.
  • Hsieh, C.H., Tai, H.H. & Lee, Y.N. (2014). “Port vulnerability assessment from the perspective of critical infrastructure interdependency.” Maritime Policy & Management, 41(6), 589-606.
  • Hsieh, C.H. (2014). “Disaster risk assessment of ports based on the perspective of vulnerability.” Natural Hazards, 74(2), 851-864.
  • Hsieh, C.H. & Kuo, Y.W. (2014). “Antecedents of retail delivery loyalty: An empirical study on online auction logistics.” Journal of Quality, 21(4), 285-304
  • Hsieh, C.H. and Feng, C.M. (2014). “Road network vulnerability assessment based on fragile factor interdependencies in spatial-functional perspectives.” Environment and Planning A, 46(3), 700-714.
  • Hsieh, C.H. (2014). “The vulnerability of cold chains: A case of fresh food at convenience stores.” 19th International Conference of Hong Kong Society for Transportation Studies, Dec. 13-15, Hong Kong.
  • Kuo, Y.W, Hsieh, C.H., Feng, C.M. & Yeh, W.Y. (2013). “Effects of price promotions on potential consumers of high-speed rail.” Transportation Planning and Technology, 36(8), 722-738.

 

Conference Papers

  • Huang, Y.K., Toyotani, J., Hsieh, C.H. & Huang, S.H. (2026). “From individual decision-making to system-level dynamics: AI-induced behavioral redistribution in tourism mobility.” International Conference on Intelligent Media and Sustainable Technology Management, Jul. 13-17, Sapporo (Best Paper Award).
  • Chiang, C.H., & Hsieh, C.H. (2026). “Exploring the causal relationships of UAV-enhanced accident reconstruction in transportation safety.” International Conference on Intelligent Media and Sustainable Technology Management, Jul. 13-17, Sapporo.
  • Wang, S.M., Huang, Y.K., Hsieh, C.H., Chang, C. & Lee, F.S. (2025). “How does AI service failure impact brand trust?” Proceeding of the 58th Conference of Nihon University College of Industrial Technology, 968-971
  • Huang, Y.K., Hsieh, C.H., Toyotani, J., Abe, T & Hsu, Y.C. (2025). “Chaos boundaries in smart intersections: Dynamic risk analysis of mixed traffic flow involving human and autonomous drivers.” Proceeding of the 58th Conference of Nihon University College of Industrial Technology, 964-967
  • Lin, C.C. & Hsieh, C.H. (2025). “Reducing re-delivery failures in e-commerce: An empirical study on smart locker adoption.” Presented at the 15th International Conference on Logistics & Transport 2025, Nov. 25-29, Tokyo.
  • Hsieh, C.H., Poh, W.C.C., Chen, Y.H., Lin, C.C. & Huang, Y.K. (2025). “Anxiety amid the rise of automation in the logistics industry: A preliminary study in Singapore.” the 16th International Conference of Eastern Asia Society for Transportation Studies, Sep. 1-4, Surakarta (Best Paper in the field of Logistics Research)
  • Huang, Y.K., Toyotani, J., Hsieh, C.H. & Wang, C.H. (2025). “Dual dynamics of consumer continuance: A Cusp-HMM study of emotionally intelligent travel assistants.” International Conference on Intelligent Media and Sustainable Technology Management, Jul. 2-6, Osaka.
  • Tan, C.W., Hsieh, C.H., Lin, C.C., Huang, Y.F. & Huang, Y.K. (2025). “Comparison among accuracies of big data analytics for demand forecast - A preliminary study at a pharmaceutical company.” International Conference on Intelligent Media and Sustainable Technology Management, Jul. 2-6, Osaka.
  • Huang, Y.K., Chen, Z.Y., Chao, S.L., Lu, C.C., Hsieh, C.H. & Hsu, M.C. (2024). “Key factors influencing the development of smart ports at the Nagoya Port.” Proceeding of the 57th Conference of Nihon University College of Industrial Technology, 915-918
  • Hsieh, C.H., Chan, H.Z. & Lin, C.C. (2024). “Critical factors affecting consumer perceptions on drones for online food delivery services.” Presented at the 14th International Conference on Logistics & Transport 2024, Nov. 18-22, Seoul.
  • Huang, Y.K., Hsieh, C.H., Ung, S.T. & Wang, S.M. (2024). “A study on applying the SHEL analysis framework to risk assessment of autonomous ships.” Presented at the International Conference on Intelligent Science and Sustainable Development (ISASD 2024), Jul. 8-11, Tokyo.
  • Huang, Y.K., Tu, M., Hsieh, C.H., Hsu, Y.C. & Abe, T. (2023). “Constructing a risk assessment model for smart logistics systems from the perspective of antifragility.” Proceeding of the 56th Conference of Nihon University College of Industrial Technology, 626-629
  • Zhu, S., Tay, W.S.L. & Hsieh, C.H. (2023). “Analyse the moral dilemma facing autonomous vehicles: A discrete choice model.” 2023 International Conference on Intelligent Communication and Networking (ICN), Changzhou, China, 2023, 127-130
  • Zhu, S., Tay, W.S.L., Hsieh, C.H. & Rojas Lopez, M.C., (2023). “Moral dilemma facing autonomous vehicles: Insights from Stated Preference Survey in the context of Singapore.” Presented at the 13th International Conference on Logistics & Transport 2023, Sep. 28-29, Helsinki.
  • Hsieh, C.H. & Chew, Y.S. (2022). “Influence of the Covid-19 pandemic on perceived value towards fine dining food delivery: A preliminary study in Singapore.” Proceedings of the 26th International Conference of Hong Kong Society for Transportation Studies: Great Transportation, 319-327.
  • Hsieh, C.H. & Zee, S.L.C. (2022). “Acceptance of last-mile autonomous deliveries.” Presented at the 12th International Conference on Logistics & Transport 2022, Nov. 17-19, Krabi.
  • Hsieh, C.H. & Poh, W.J.J. (2021). “Factors influencing the adoption of blockchain technology in supply chain management: A preliminary study.” Proceedings of the 25th International Conference of Hong Kong Society for Transportation Studies: Sustainable Mobility, 55-62.

 

Book Chapters

  • Hsieh, C.H. (2026), “Fuzzy cognitive maps and semi-quantitative system dynamics: Complex-systems modelling in the era of AI and big data,” in J.-G. Juang & T.-W. Hsu (eds.) Pathways to Blue Economy: Practice Interdisciplinary Research Methods, Social Assessment, and Local Action (pp. 330-358). https://books.google.com.tw/books/about?id=GL4CEgAAQBAJ  


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