Educational Qualifications

2013
PhD in Management and Global Business, Rutgers University, New Jersey, USA

2008
MA, MPhil. Sociology, Columbia University, New York, USA

2005
MA, Economics, New York University, New York, USA

2002
BA, Economics and Sociology, New York University, New York, USA


Academic and Professional Experience

2014 - 2018
Assistant Professor (Education), Lee Kong Chian School of Business, Singapore Management University

Awards and Honours

2023
Five-Year Staff Service Award, Singapore University of Social Sciences

2022
Teaching Excellence (Honorable Mention), Singapore University of Social Sciences

2016–2017
SMU Internal Research Grant, Project: “Organizing Innovation in Biomedical Science: A Look at the Singapore Ecosystem,” Singapore Management University

2011
Research Award from Lerner Center for Pharmaceutical Research, Rutgers University

Selected Publications

Journals:
Su, M. Y., Lim, C., & Liu, V. Bridging institutional boundaries in community care: Multi-level institutional work for caregiver inclusion and well-being. Manuscript in preparation.
Su, M. Y., Lim, C., & Liu, V. Secondary customers as intermediaries: Navigating vulnerability in transformative service ecosystems. Manuscript under review.
Edited Books and Book Chapters:
Lim, C. S., Su, M. Y., & Sng, H. L. (2022). Management and leadership of non-profit organisations in Singapore: A common language and shared meaning for transformation. World Scientific. https://doi.org/10.1142/12702
Op-eds and Commentaries:
Su, M. Y., & Lim, C. (2025, October 18). Giving till there is nothing left: What dementia steals from caregivers. The Straits Times.
Yeo, N. (2025, September 12). ‘I can WFH – work from hospital’: What working caregivers in Singapore want you to know about their struggles. CNA Today. (Media mention)

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