Educational Qualifications
2011
PhD (Marketing), University of Illinois at Urbana Champaign, USA
2005
MBA (Honours), Nanyang Technological University, Singapore
1997
BBus, Nanyang Technological University, Singapore
Academic and Professional Experience
2025 - Present
Head, Master of Management Programme, School of Business, SUSS
2024 - 2025
Deputy Head, Master of Management Programme, School of Business, SUSS
2022 - Present
Associate Professor, School of Business, SUSS
2018 - 2021
Associate Lecturer, ESSEC Business School, Asia Pacific
2015 - 2021
Senior Lecturer, School of Business, SUSS
2011 - 2015
Lecturer, Monash University, Australia
2009, 2011
Instructor, University of Illinois at Urbana Champaign, USA
2003 - 2006
Tutor, Nanyang Technological University, Singapore
1999 - 2003
Sales Team Leader, Johnson & Johnson Singapore Pte Ltd
1997 - 1999
Sales Engineer, Ranoda Electronics Singapore Pte Ltd
Awards and Honours
2024
Faculty Teaching Award, Singapore University of Social Sciences
2023
Psychology & Marketing Conference Award, Global Marketing Conference
2019
Faculty Teaching Award, Singapore University of Social Sciences
2015
Purple Letter of Teaching, Monash University, Australia
2011
List of Excellent Teachers, University of Illinois, Urbana-Champaign, USA
2010
Jagdish N. Sheth Research Fellowship, Jagdish N. Sheth Foundation, USA
2010
Sheth/Sudman Award for Excellence in Research, University of Illinois, Urbana Champaign, USA
2006
PhD Research Fellowship, University of Illinois, Urbana-Champaign, USA
2005
Letter of Teaching, Nanyang Business School, Nanyang Technological University
MBA Dean’s Honours List, Nanyang Business School, Nanyang Technological University
Selected Publications
- Kwan, V., Wong, J., Wong, A., and Bernd, P. (2025). “Technology in luxury brands: Always a bridesmaid, never a bride”, Asia Pacific Journal of Marketing and Logistics, forthcoming. (ABDC=A) .
- Wong, A. and Wong, J. (2025). Examining the Positive and Negative Effects of Smartness and Humanness in Human-Robot Interactions, Journal of Consumer Behaviour, https://doi.org/10.1002/cb.2499 (ABDC=A).
- Wong, A. and Wong, J. (2025). How anthropomorphic features in service robots foster co-creation and wellbeing among Gen Z consumers, Young Consumers, https://doi.org/10.1108/YC-12-2024-2361 (SJR=Q1).
- Newton, F. J., Newton, J. D., Wong, J., and Tsarenko, Y. (2025) Effect of preroll ad choice on brand attitude and attitude toward the viewing experience, European Journal of Marketing, 59(4), 999-1024. https://doi.org/10.1108/EJM-03-2022-0191 (ABDC=A*)
- Wong, J. and Wong, A. (2025) Consumer resistance to service robots: A stressor-based perspective on engagement and wellbeing, Journal of Consumer Marketing, 42(1), 56-71. https://doi.org/10.1108/JCM-02-2024-6600 (ABDC=A).
- https://doi.org/10.1108/JSM-05-2023-0183 (ABDC=A).
- Wong, J., Wang, J. J., and Lalwani, A. K. (2022). The interactive effects of power and self-construal on consumers’ brand logo size preference. Journal of Business Research, 150(Nov), 279-296. (ABDC=A)
- Newton, J. D., Wong, J., and Cassidy, R. (2018). Decking the halls with boughs of holly reduces dissatisfaction with service failures. Journal of Service Research, 21(4), 389-404. (ABDC=A)
- Newton, F. J., Newton, J. D., and Wong, J. (2017). This is your stomach speaking: Anthropomorphized health message reduce portion size preferences among the powerless. Journal of Business Research, 75(June), 229-239. (ABDC=A)
- Newton, J. D., Wong, J., and Newton, F. J. (2016). Listerine - for the bridesmaid who’s never a bride: Disparaging humour increases brand attitude and recall among the powerless. European Journal of Marketing, 50(7/8), 1139-1158. (ABDC=A*)
- Wong, J., Newton, J. D., and Newton, F. J. (2016). Powerlessness following service failure and its implications for service recovery. Marketing Letters, 27(1), 63-75. (ABDC=A)
- Newton, J. D., Wong, J., and Newton, F. J. (2015). The social status of health message endorsers influences the health intentions of the powerless. Journal of Advertising, 44(2), 1-10. (ABDC=A)
- Wong, J., Newton, J. D., and Newton, F. J. (2014). Effects of power and individual-level cultural orientation on preferences for volunteer tourism. Tourism Management, 42(June), 132-140. (ABDC=A*)
- Shavitt, S., Torelli, C., & Wong, J. (2009). Identity-based motivation: Constraints and opportunities in consumer research. Journal of Consumer Psychology, 19(3), 261-266. (ABDC=A*)