Educational Qualifications

2011
PhD (Marketing), University of Illinois at Urbana Champaign, USA

2005
MBA (Honours), Nanyang Technological University, Singapore

1997
BBus, Nanyang Technological University, Singapore


Academic and Professional Experience

2025 - Present      
Head, Master of Management Programme, School of Business, SUSS

2024 - 2025          
Deputy Head, Master of Management Programme, School of Business, SUSS

2022 - Present      
Associate Professor, School of Business, SUSS

2018 - 2021          
Associate Lecturer, ESSEC Business School, Asia Pacific

2015 - 2021          
Senior Lecturer, School of Business, SUSS

2011 - 2015          
Lecturer, Monash University, Australia

2009, 2011           
Instructor, University of Illinois at Urbana Champaign, USA

2003 - 2006          
Tutor, Nanyang Technological University, Singapore

1999 - 2003          
Sales Team Leader, Johnson & Johnson Singapore Pte Ltd

1997 - 1999          
Sales Engineer, Ranoda Electronics Singapore Pte Ltd


Awards and Honours

2024                    
Faculty Teaching Award, Singapore University of Social Sciences

2023                    
Psychology & Marketing Conference Award, Global Marketing Conference

2019                    
Faculty Teaching Award, Singapore University of Social Sciences

2015                    
Purple Letter of Teaching, Monash University, Australia

2011                    
List of Excellent Teachers, University of Illinois, Urbana-Champaign, USA

2010                    
Jagdish N. Sheth Research Fellowship, Jagdish N. Sheth Foundation, USA

2010                    
Sheth/Sudman Award for Excellence in Research, University of Illinois, Urbana Champaign, USA

2006                    
PhD Research Fellowship, University of Illinois, Urbana-Champaign, USA

2005                    
Letter of Teaching, Nanyang Business School, Nanyang Technological University

2005    
MBA Dean’s Honours List, Nanyang Business School, Nanyang Technological University

Selected Publications

  • Kwan, V., Wong, J., Wong, A., and Bernd, P. (2025). “Technology in luxury brands: Always a bridesmaid, never a bride”, Asia Pacific Journal of Marketing and Logistics, forthcoming. (ABDC=A) .
  • Wong, A. and Wong, J. (2025). Examining the Positive and Negative Effects of Smartness and Humanness in Human-Robot Interactions, Journal of Consumer Behaviour, https://doi.org/10.1002/cb.2499 (ABDC=A).
  • Wong, A. and Wong, J. (2025). How anthropomorphic features in service robots foster co-creation and wellbeing among Gen Z consumers, Young Consumers, https://doi.org/10.1108/YC-12-2024-2361 (SJR=Q1).
  • Newton, F. J., Newton, J. D., Wong, J., and Tsarenko, Y. (2025) Effect of preroll ad choice on brand attitude and attitude toward the viewing experience, European Journal of Marketing, 59(4), 999-1024. https://doi.org/10.1108/EJM-03-2022-0191 (ABDC=A*)
  • Wong, J. and Wong, A. (2025) Consumer resistance to service robots: A stressor-based perspective on engagement and wellbeing, Journal of Consumer Marketing, 42(1), 56-71. https://doi.org/10.1108/JCM-02-2024-6600 (ABDC=A).
  • https://doi.org/10.1108/JSM-05-2023-0183 (ABDC=A).
  • Wong, J., Wang, J. J., and Lalwani, A. K. (2022). The interactive effects of power and self-construal on consumers’ brand logo size preference. Journal of Business Research, 150(Nov), 279-296. (ABDC=A)
  • Newton, J. D., Wong, J., and Cassidy, R. (2018). Decking the halls with boughs of holly reduces dissatisfaction with service failures. Journal of Service Research, 21(4), 389-404. (ABDC=A)
  • Newton, F. J., Newton, J. D., and Wong, J. (2017). This is your stomach speaking: Anthropomorphized health message reduce portion size preferences among the powerless. Journal of Business Research, 75(June), 229-239. (ABDC=A)
  • Newton, J. D., Wong, J., and Newton, F. J. (2016). Listerine - for the bridesmaid who’s never a bride: Disparaging humour increases brand attitude and recall among the powerless. European Journal of Marketing, 50(7/8), 1139-1158. (ABDC=A*)
  • Wong, J., Newton, J. D., and Newton, F. J. (2016). Powerlessness following service failure and its implications for service recovery. Marketing Letters, 27(1), 63-75. (ABDC=A)
  • Newton, J. D., Wong, J., and Newton, F. J. (2015). The social status of health message endorsers influences the health intentions of the powerless. Journal of Advertising, 44(2), 1-10. (ABDC=A)
  • Wong, J., Newton, J. D., and Newton, F. J. (2014). Effects of power and individual-level cultural orientation on preferences for volunteer tourism. Tourism Management, 42(June), 132-140. (ABDC=A*)
  • Shavitt, S., Torelli, C., & Wong, J. (2009). Identity-based motivation: Constraints and opportunities in consumer research. Journal of Consumer Psychology, 19(3), 261-266. (ABDC=A*)

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