Educational Qualifications
2014
Advanced Certificate in Training and Assessment (ACTA), Singapore Workforce Development Authority
2006
Ph.D. (Marketing), Curtin University
1999
MBA (Distinction), University of Surrey
1993
B.Eng (Hons) in Electrical and Electronics Engineering, Nanyang Technological University
Academic and Professional Experience
2022 - Present
Associate Professor, School of Business, Singapore University of Social Sciences
2017 - 2021
Senior Lecturer, School of Business, Singapore University of Social Sciences
2013 - 2017
Senior Director/Deputy CEO, A.S. Louken Branding Pte Ltd
2013 - 2017
Senior Director for brand consulting, A.S. Louken Branding Pte Ltd
2010 - 2013
Regional Director for consulting and research, Market Probe Asia Pacific Pte Ltd
2007 - 2010
Brand Consultant, Temporal Brand Consulting Pte Ltd
2001 - 2007
Business Analyst, Metro (Singapore) Pte Ltd (Break in between to pursue PhD)
2000 - 2001
Industry Development Manager, Infocomm Devt Authority of Singapore
1993 - 2000
Senior Automation Engineer, Asia Pacific Breweries(S) Pte Ltd
Selected Publications
Peer Reviewed Journal Papers:
- Lau, K.C., Shimul, A.S. & Phau, I. (2025). The influence of brand ambassador’s wrongdoing on consumers’ luxury brand desirability: the interplay of attachments, resilience, and empathy. Journal of Brand Management. https://doi.org/10.1057/s41262-025-00386-z
- Lau, K. C., Lee, S., & Phau, I. (2025). Exploring the moderating roles of environmental consciousness, desire to fly, and desire for luxury in “Fly to Nowhere” initiative. Journal of Global Scholars of Marketing Science, 35(3), 399–416. https://doi.org/10.1080/21639159.2025.2506120
- Lau, K. C., Lee, S., & Phau, I. (2025). Michelin Matters? Examining Perceived Value, Skepticism, and Dining Intentions. Journal of International Consumer Marketing, 1–15. https://doi.org/10.1080/08961530.2025.2491077
- Lau, K.C., Lee, S and Phau, I. (2022), “Motivations, attitudes and intentions towards luxury dining in airplane themed restaurants: moderating roles of desire to fly, desire for luxury and FOMO”, Journal of Hospitality and Tourism Insights, Vol. 6(5), pp. 1967-1989, https://doi.org/10.1108/JHTI-05-2022-0161
- Kong Cheen, Lau and Luke Lim, (2018), “Transformational branding for B2B business: protective packaging company”, Asia Pacific Journal of Marketing and Logistics, Vol.30(1), DOI:10.1108/APJML-09-2017-0216
- Graham Ferguson, Kong Cheen Lau, Ian Phau, (2016) “Brand personality as a direct cause of brand extension success: does self-monitoring matter?”, Journal of Consumer Marketing, Vol. 33 Iss: 5, pp.343 - 353
- Kong Cheen, Lau and Ian Phau (2010) “Impact of gender on perceptual fit evaluation for prestige brands”, Journal of Brand Management, vol.17 (5), pp.354-367
- Kong Cheen, Lau and Ian Phau (2007), “Extending symbolic brands using their personality: Examining antecedents and implications towards brand image fit and brand dilution”, Psychology and Marketing, Vol.24 (5), pp. 421-444.
- Kong Cheen, Lau and Ian Phau “Perceptual fit in symbolic brands: Evaluation from a brand personality perspective”, Margaret Craig-Lees, Gary Gregory and Teresa Davis (eds.) Advances in Consumer Research Asia Pacific, Vol. VII, 2007.
- Ian Phau and Kong Cheen Lau (2001), “Brand Personality and consumer self-expression: Single or dual carriageway?”, Journal of Brand Management, vol.8 (6), pp. 428-444.
- Ian Phau and Kong Cheen Lau (2000), “Conceptualizing brand personality: A review and research propositions”, Journal of Targeting, Measurement and Analysis for Marketing, vol.9 (1), pp. 52-69.
Peer Reviewed Conference Papers:
- Lau,K.C. and Shimul, A.S. (2023),” When brand ambassadors go bad: How attachment can protect luxury brand desirability”, in the proceedings of The Mystique of Luxury Brands conference, Ho Chi Minh, Vietnam.
- Lau,K.C. and Lee, Sean (2023), “How much does the Michelin effect matter?”, in the proceedings of The Mystique of Luxury Brands conference, Ho Chi Minh, Vietnam.
- Lau, K.C. and Foo, C (2020), “Impact of native advertising on brands”, in the proceedings of Global Marketing conference, Seoul, http://gmcproceedings.net/html/sub3_01.html?code=400725
- Lau, K.C. and Kong, J. (2019) “Endorsement of Athleisure Brand: What characteristics make a good endorser”, in the proceedings of Global Fashion Management Conference 2019, Paris http://db.koreascholar.com/article.aspx?code=372627
- Lau, K.C. and Phau, I. (2005), “An empirical study on elaboration effects, perceived prestige status and perceived brand personality fit in extension brands”, in the proceedings of ANZMAC conference 2005, Western Australia.
- Lau, K.C. and Phau, I (2004), “Brand personality and perceptual fit: Some research propositions”, in the proceedings of International Management Development Association (IMDA) 13th Annual World Business Congress 2004, Maastricht.
- Lau, K.C. and Phau, I. (2004), ”Elaborations of brand personality dimensions and perceptual fit: An initial study on a novel perspective”, in the proceedings of ANZMAC conference 2004, Wellington.
- Lau, K.C. and Phau, I. (2004), ”Antecedents to brand personality fit: Some research propositions for symbolic brands”, in the proceedings of ANZMAC conference 2004, Wellington.