Educational Qualifications

  • PhD in Information Systems, National University of Singapore, Singapore
  • M.S. in Computer Science, University of Illinois at Urbana-Champaign, U.S.
  • B.S. (Highest Honors) in Computer Science, University of California at Berkeley, U.S

Academic and Professional Experience

  • Senior Lecturer, School of Business, Singapore University of Social Sciences
  • Associate Faculty, School of Business, SIM University
  • Lecturer, Department of Information Systems, National University of Singapore
  • IT Consultant and Manager, Infocomm Development Authority of Singapore
  • IT Analyst, National Computer Board (Singapore)

Awards and Honours

  • SUSS Teaching Awardee Honour Roll - 2025-2027
  • SUSS Outstanding Teaching Award - 2024
  • SUSS Excellence in Teaching Award - 2023
  • SUSS Award for Teaching Excellence (Honourable Mention Certificate) - 2022
  • NUS Annual Teaching Excellence Award - 2005
  • Faculty Teaching Excellence Award (NUS School of Computing) - 2004, 2007, 2008
  • Dean’s Research Achievement Award (NUS School of Computing) - 2010

Selected Publications

Conference Papers and Presentations

  • Ng, B.Y., and Viswanathan, G. “Enhancing Online Breakout Room Discussions for Adult Learners: Insights from Student Experiences” in Andragogy for Impact 2026 Conference, Singapore University of Social Sciences.
  • Tan, J.W.C., Chwee, B.E., and Ng, B.Y. “Using Artificial Intelligence the SMARTE Way” in AI for Education Conference 2026, National Institute of Education, Nanyang Technological University, Singapore.
  • Lee G., Ong, C.H.N., Ng, B.Y., Sharma, M., Yao, S., and Ho, Y.Y. “Using Simulation to Understand Educational Trends – The Intergenerational Learning Classrooms” in Andragogy for Impact 2026 Conference, Singapore University of Social Sciences.
  • Ng, B.Y., and Viswanathan, G. “Sense of Belonging for Adult Learners in Online Learning” In Higher Education Conference in Singapore (HECS) 2025, National University of Singapore.
  • Ng, B.Y., Chan, C., and Qiu, D. “User Adaptation of Digital Platforms: A Conceptual Framework” In Pacific-Asia Conference on Information Systems, 2021.
  • Yang, Z., Kankanhalli, A., Ng, B.Y., and Koo, K.K. “Investigating Mobile Messaging in Healthcare Organizations: A Sensemaking Perspective” International Conference on Information Systems, 2013.
  • Ng, B.Y., Kankanhalli, A., and Yip, J.W.L. “Use of Healthcare IS by Multiple User Groups: An Empirical Study of a Medication Management System” International Conference on Information Systems, 2011.
  • Ng, B.Y., Kankanhalli, A., Koo, K.K., and Yip, J.W.L. “Mobile Messaging in Healthcare Organizations: Investigating Use from a Power Perspective” International Conference on Information Systems, 2010.
  • Ng, B.Y. and Kankanhalli, A. “IT Impact on Individual Work: A Study in the Context of Healthcare Services” International Conference on Information Systems, 2009.
  • Ng, B.Y. and Kankanhalli, A. “Processing Information Security Messages: An Elaboration Likelihood Perspective” The Sixteenth European Conference on Information Systems, 2008.
  • Ng, B.Y. and Feng, A.E., “An Exploratory Study on Managerial Security Concerns in Technology Start-ups” The Tenth Pacific Asia Conference on Information Systems, 2006.

 

Journal Papers

  • Viswanathan, G., and Ng, B.Y. “Rethinking Online Assessments for Adult Learners: Exploring Synchronous Group Presentations” Journal of Applied Learning & Teaching, Vol 8 Special Issue 2, 2025, pp. 20-33
  • Yang, Z., Kankanhalli, A., Ng, B.Y., and Lim, T.Y.J. “Examining the Pre-Adoption Stages of Healthcare IT: A Case Study of Vital Signs Monitoring Systems” Information and Management (52:4), 2015, pp. 454-467.
  • Yang, Z., Kankanhalli, A., Ng, B.Y., and Lim, T.Y.J. “Analyzing the Enabling Factors for the Organizational Decision to Adopt Healthcare Information Systems” Decision Support Systems (55:3), 2013, pp. 764-776.
  • Yang, Z., Ng, B.Y., Kankanhalli, A., and Yip, J.W.L. “Workarounds in the Use of IS in Healthcare: A Case Study of an Electronic Medication Administration System” International Journal of Human-Computer Studies (70:1), 2012, pp. 43-65.
  • Ng, B.Y., and Kankanhalli, A. “Information Systems for Large-Scale Event Management: A Case Study” Pacific Asia Journal of the Association for Information Systems (4:3), 2012, pp. 15-44.
  • Ng, B.Y., Kankanhalli, A, and Xu, Y. "Studying Users’ Computer Security Behavior: A Health Belief Perspective” Decision Support Systems (46:4), 2009, pp. 815-825. (A preliminary version of this paper was nominated for Best Paper Award in Pacific-Asia Conference on Information Systems 2007)

 

Books and Book Chapters

  • Ng, B.Y. “Motivating the Adult Learner in Online Discussion” in Motivation and Momentum in Adult Online Education, 2023, IGI Global, pp. 69-86.
  • Ng, B.Y. “Engaging Students in Emergency Remote Teaching: Strategies for the Instructor” In Fostering Meaningful Learning Experiences Through Student Engagement, 2021, IGI Global, pp. 74-91.
  • Tang, Q., Ng, B.Y., and Kankanhalli, A. “Individuals’ Response to Security Messages: A Decision Making Perspective” in Decision Support for Global Enterprises, Annals of Information Systems, Vol 2, U. Kulkarni, D. Power, and R. Sharda (eds.), Springer, 2007.
  • Ng, B.Y., Ramas, K.S., Tan, C-W., and Woon, I.M.Y. Fundamentals of Information Systems (2nd ed.) McGraw-Hill., 2005.

 

Press Articles

  • Chan, C. and Ng, B.Y. “How to Help Hawkers Go Digital” in Today, 23 August 2021.

 

Media Contributions

  • “A table that cleans itself? Food centre operators turn to tech as cleaners” in CNA, 12 January 2026.
  • “CNA Explains: Could a DDoS attack bring down Singapore’s public healthcare system?” in CNA, 4 November 2023.


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