My Transformative Journey at SUSS: Analytics, Human Capital, and Real-World Impact

My educational journey at Singapore University of Social Sciences (SUSS) began in July 2021 as a Continuing Education and Training (CET) student. I initially enrolled in modules that stacked towards the Graduate Diploma in Analytics and Visualisation (GDAV). I understood the crucial role of data analytics in boosting sales performance within the Retail and Supply Chain industry, a versatile and essential skill across all sectors.

As the world shifted post-COVID, I recognised the need to deepen my understanding of evolving industry landscapes. This led me to discover SUSS' Master of Social Sciences (MSSC) programme. It's unique and comprehensive curriculum is perfectly aligned with my aspirations. Having previously completed a Master of Science in Management, I sought a programme that offered both theoretical depth and practical skills. The SUSS MSSC programme truly stood out with its dual specialisations, allowing me to pursue two distinct graduate diplomas.

After careful consideration, I chose the Graduate Diploma in Human Capital Management (GDHCM) as my second specialisation. A module on "Human Capital Management in the New Normal" particularly resonated with me. I was highly impressed by SUSS' commitment to addressing contemporary challenges and providing insights into managing human resources in the modern era and exploring the future of work.

The combination of the GDAV and GDHCM has significantly enhanced both my technical and soft skills. These are crucial for navigating today's VUCA (Volatile, Uncertain, Complex, and Ambiguous) world. As a public sector professional, these programmes strongly support my commitment to lifelong learning and professional development. The knowledge and skills I've gained have directly helped me improve work processes, manage complex data effectively, and navigate complex social issues.
 
The faculty at SUSS is not only knowledgeable but also incredibly supportive, making the learning experience engaging and rewarding. Class discussions were meaningful, allowing us to leverage our diverse work and life experiences.

A truly memorable moment was when management from an organisation featured in one of our case studies attended our class presentation. Presenting our findings and recommendations directly to stakeholders elevated the significance of our work and provided invaluable real-world feedback. This hands-on experience solidified my academic knowledge and equipped me with practical problem-solving skills.
 
Through the Applied Research Project, I gained interdisciplinary perspectives by integrating knowledge from both diplomas. My project, "Investigating Determinants of Self-Efficacy in People Analytics," was my first introduction to quantitative research, which I anticipated would be challenging. However, the faculty in the Office of Graduate Studies and my respective programmes provided invaluable support.

Initially, I faced difficulties securing a supervisor. My Head of Programme recognised this and recommended a supervisor whose expertise perfectly matched my research interests. I was fortunate to work with a supportive and approachable supervisor who provided essential guidance well before the project's start. Her assistance was crucial in navigating challenges, such as my first experience with the ethics review application process, ultimately ensuring my success.