Supplier Performance and Relationship Management (PRM301)

The sourcing and procurement function in supply chain management (SCM) is essential in managing suppliers and ensuring a stable procurement process to meet demands. PRM301 Supplier Performance and Relationship Management examines the critical role that supplier performance and relationships play in modern supply chains. It begins by examining practical applications of supplier performance and relationship management, followed by supplier segmentation where students learn how to categorise suppliers based on their strategic value. The course delves into key performance indicators used to assess supplier effectiveness, supported by data analytics and visualisation techniques for clear reporting. Learners will explore performance and relationship management frameworks, including contract management, supply risk management and developing business continuity plans. The course focuses on fostering strategic, collaborative relationships and implementing sustainable supplier management practices, equipping students with tools for building resilient, ethical, and long-term supplier partnerships. Real-world case studies offer practical insights, while discussions on emerging trends in supplier performance and relationship management prepare students to adapt to the evolving demands of global supply chains.

• Supplier Performance and Relationship Management in Practice
• Supplier Segmentation
• Supplier Key Performance Indicators
• Data Analytics, Data Storytelling and Visualisation
• Supplier Performance Management
• Supplier Relationship Management
• Contract Management and Negotiations
• Supply Risk Management and Business Continuity Plan
• Strategic Collaborative Relationship
• Sustainable Supplier Management
• Case Studies in Supplier Performance and Relationship Management
• Emerging Trends in Supplier Performance and Relationship Management

• Show how supplier performance and relationship management concepts are applied in practice to assess and improve supplier effectiveness.
• Analyse partnership management strategies to enhance collaboration, communication, and long-term supplier relationships.
• Appraise market risk factors that impact supplier performance.
• Use business continuity planning to ensure resilience in supplier performance in response to disruptions.
• Analyse data related to supplier performance to make data-driven decisions and to communicate insights to stakeholders.
• Propose policies and procedures for sustainable and ethical procurement practices.