Course Code: SCM205
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Synopsis

The distribution and logistics function in supply chain management (SCM) is vital in overseeing the management of storage and movement of goods to customers. SCM205 Warehouse Management explores the concepts, processes, and strategies essential for optimising warehouse operations. The course is structured around key aspects of warehousing, such as receiving and putaway processes, order picking, replenishment, value-added and returns management. Students will examine warehouse layout design and use of storage and handling equipment to enhance operational efficiency. The course delves into Warehouse Management Systems (WMS) and latest innovations driving modern warehouse management. Learners will gain insights on pricing for warehouse services as well as performance management tools. In addition, this course emphasises the importance of workplace safety and health as well as sustainability practices in warehousing. Throughout the course, students will develop the skills and knowledge needed to effectively manage warehousing functions, align them with broader supply chain objectives, and stay ahead of industry changes.
Level: 2
Presentation Pattern: EVERY JULY

Topics

  • Warehouse Management in Practice
  • Warehouse Management Concepts
  • Receiving and Putaway
  • Order Picking, Replenishment, Value-Adding Services and Returns
  • Warehouse Layout Design
  • Storage and Handling Equipment
  • Warehouse Management Systems (WMS)
  • Innovations in Warehouse Management
  • Pricing for Warehouse Services and Operations
  • Warehouse Performance Management
  • Workplace Safety and Health, and Green Warehouse
  • The Future of Warehouse Management

Learning Outcome

  • Explain how warehouse management concepts and processes are applied in practice to ensure operational efficiency and customer satisfaction.
  • Interpret pricing models for warehouse services and operations, balancing operational costs with customer service needs to ensure profitability.
  • Discuss the best practices in workplace safety and sustainability to promote workplace safety and reduce environmental impact in warehouse operations.
  • Examine how layout design, and use of storage and handling equipment can optimise space utilisation and operations within a facility.
  • Show how technology can be leveraged to streamline warehouse processes and enhance data-driven decision-making.
  • Review warehouse performance management techniques to monitor and improve warehouse operations.