Singapore University of Social Sciences

Performance Management (HRM333)

Applications Open: 01 October 2019

Applications Close: 30 November 2019

Next Available Intake: January 2020

Course Types: Modular Undergraduate Course

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Management

Schemes: Lifelong Learning Credit (L2C)

Funding: To be confirmed


Synopsis

Performance management is concerned with managing the conduct of staff to achieve individual, team and organisational goals. It is a broad and complex HR function as it encompasses activities such as joint goal setting, continuous progress review, communication, feedback and coaching for improved performance, implementation of employee development programmes and rewarding achievements. This course examines performance management from an organisational perspective and shows how identifying performance requirements, competencies, providing feedback, coaching, and facilitating career development can deliver positive outcomes for the organisation.

Level: 3
Credit Units: 5
Presentation Pattern: Every semester

Topics

  • Performance management: concepts, models, principles and practice
  • The competencies framework
  • Goals and performance standards
  • Appraisal techniques
  • Absolute vs. relative appraisal
  • 360 degree feedback system
  • Appraisal bias and error
  • Effective appraisal interviewing
  • Identifying barriers to high performance
  • Managing performance
  • Employee engagement
  • High performance teams

Learning Outcome

  • Articulate the concepts, tools, and processes that facilitate performance management
  • Identify the barriers to effective performance
  • Appraise the importance of the performance management system in relation to business and organisational outcomes
  • Develop the tools to evaluate competencies
  • Create a competencies development plan
  • Develop and set meaningful goals, objectives for performance
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