Singapore University of Social Sciences

Performance Management

Performance Management (HRM333)

Applications Open: 01 May 2024

Applications Close: 15 June 2024

Next Available Intake: July 2024

Course Types: Modular Undergraduate Course

Language: English

Duration: 6 months

Fees: $1391.78 View More Details on Fees

Area of Interest: Management

Schemes: Alumni Continuing Education (ACE)

Funding: To be confirmed

School/Department: S R Nathan School of Human Development


Performance management is concerned with managing the conduct of staff to achieve individual, team and organisational goals. It is a broad and complex HR function as it encompasses activities such as joint goal setting, continuous progress review, communication, feedback and coaching for improved performance, implementation of employee development programmes and rewarding achievements. This course examines performance management from an organisational perspective and shows how identifying performance requirements, competencies, providing feedback, coaching, and facilitating career development can deliver positive outcomes for the organisation.

Level: 3
Credit Units: 5
Presentation Pattern: EVERY REGULAR SEMESTER


  • Performance management: concepts, models, principles and practice
  • The competencies framework
  • Goals and performance standards
  • Appraisal techniques
  • Absolute vs. relative appraisal
  • 360 degree feedback system
  • Appraisal bias and error
  • Effective appraisal interviewing
  • Identifying barriers to high performance
  • Managing performance
  • Employee engagement
  • High performance teams

Learning Outcome

  • Articulate the concepts, tools, and processes that facilitate performance management
  • Identify the barriers to effective performance
  • Appraise the importance of the performance management system in relation to business and organisational outcomes
  • Develop the tools to evaluate competencies
  • Create a competencies development plan
  • Develop and set meaningful goals, objectives for performance
Back to top
Back to top