Teamwork in the Modern Workplace (NCO113)

Working in teams is ultimately about understanding and relating to people: finding ways to communicate, motivate, and empathise in pursuit of important goals. This course is designed to prepare students for effective teamwork and leadership in environments shaped by emerging technologies, particularly generative AI. Students will develop core transferrable skills in collaboration and leadership, understanding and enacting practices that help teams work more cohesively and effectively, while acknowledging the ability of digital technologies to both augment and disrupt these processes. The course stresses the critical need to retain vital capacities for empathy, deep learning, and critical thinking, while leveraging the benefits that technological development brings.

• Managing Relationships in Teams
• Communication in Teams
• Fundamentals of Human-Centred Leadership
• Respectful and Empathetic Influence
• Digital Leadership and Collaboration Skills
• Limitations and Risks when Working with AI

• Describe theories and principles of digitally enabled collaboration and leadership
• Discuss the antecedents of inclusive, cohesive, and human-centred team environments
• Explain how generative AI and digital tools can positively and negatively impact collaboration and leadership
• Apply key collaboration and leadership skills in team settings.
• Practice communication and influence with empathy and respect
• Employ digital technologies, in particular generative AI, to support and enhance team collaboration