Summary

We are pleased to present the final report "Coaching for a Better Workplace: Building Careers & Enhancing Performance", a collaborative effort between United Overseas Bank Limited (UOB) and Singapore University of Social Sciences' Behavioural Insights Centre of Excellence (BICE), in partnership with Workplace Singapore (WSG). 

This research examines how coaching can drive organisational growth and professional development within a multinational Asian company. Over six months, 284 UOB staff across 16 global locations were surveyed and interviewed, offering rich insights into the impact of coaching. The findings reveal that coaching not only boosts revenue and operational efficiency but also empowers employees to embrace change with confidence, supports mental well-being, and prepares the organisation to meet ageing-related challenges such as succession planning. 

We hope this report inspires organisations to embrace coaching, providing practical insights into the advantages of cultivating a coaching culture and actionable recommendations for initiating their coaching journey.

#CoachingforaBetterWorkplace

 

Key Points in the Report

  • How is coaching good for today's business?
  • How does coaching help prepare for tomorrow's business?
  • How can I optimise coaching at my business?
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Disclaimer

This report is a commissioned project by United Overseas Bank Limited (“UOB”), undertaken to assess the impact of workplace coaching within the organisation. The findings, insights, and conclusions presented are unique to UOB and reflect its unique context, culture, and implementation of coaching practices.

The content of this report is provided strictly for informational purposes only. It is not intended to serve as professional advice or as a basis for decision-making outside the scope of UOB’s internal initiatives. Readers are advised to exercise their own judgment and discretion when interpreting or applying the information contained in this report.

UOB shall not be liable for any actions taken or decisions made by users of this content based on the information presented. Any reproduction, distribution or use of this report outside of its intended context should be done with appropriate acknowledgement and caution.