Course Code: AIB504

Synopsis

The rise of machine learning applications has changed the ways different business activities are performed today. This course AIB504 Machine Learning in Business covers popular machine learning techniques and algorithms in business applications, such as customer segmentation, click-through rate (CTR) prediction, churn prediction, customer lifetime value (CLV) prediction, recommendation engines, and machine learning models for time series data. Students will learn about training data, and how to use a set of data to discover potentially predictive relationships.
Level: 5
Credit Units: 5
Presentation Pattern: EVERY REGULAR SEMESTER

Topics

  • Data preprocessing for Machine Learning
  • Designing Machine Learning Workflows
  • Supervised vs Unsupervised Learning
  • Customer Segmentation
  • Market Basket Analysis
  • Click-through Rate (CTR) Prediction
  • Churn Prediction
  • Customer Lifetime value (CLV)
  • Content-Based Recommendations
  • Collaborative Filtering
  • Machine Learning for Time Series
  • Use Cases and Decision-Making

Learning Outcome

  • Prepare data for machine learning models
  • Design machine learning workflows
  • Predict business output variables using machine learning methods
  • Formulate appropriate machine learning models in business
  • Evaluate the performance of machine learning models
  • Improve business decision making via machine learning applications

Who Should Attend

Managers and executive involved in data-driven decision making

 

Relevance of Course to employment/upskilling/reskilling

This course effectively addresses skill gaps through comprehensive instruction in machine learning techniques for practical business applications, such as customer segmentation, CTR prediction, churn prediction, CLV prediction, recommendation engines, and time series data analysis. Geared towards business professionals seeking Artificial intelligence (AI) and machine learning-related job opportunities, it prepares learners for data-driven decision-making roles. Its industry relevance lies in the imparted in-demand machine learning skills, empowering businesses to leverage data for competitiveness, innovation, and enhanced customer experiences, making it a vital asset for professionals navigating the data-driven landscape of modern business.


Admissions pre-requisite

  • An undergraduate degree or an equivalent qualification from a recognised institution
  • Specific courses may have additional requirements or pre-requisite (e.g. counselling courses). For more information, you may contact the Head of Programme regarding additional course requirements or pre-requisite

Subject to your eligibility and the approval of the Head of Programme, credits earned (up to a cap of 30 credit units) from the completion of Graduate CET Modular courses from the suite of Graduate Programmes may be recognised when admitted to the relevant Graduate Programmes.

 

Schedule

TimeAgenda
Week 1
19:00Introduction & Course Overview
19:30Designing Machine Learning Workflows
20:30Break
20:45Supervised vs Unsupervised Learning, Conclusion & Q&A
Week 2
19:00Data preprocessing for Machine Learning
20:30Break
20:45Customer Segmentation, Market Basket Analysis, Conclusion & Q&A
Week 3
19:00Click-through Rate (CTR) Prediction, Customer Lifetime value (CLV
20:30Break
20:45Churn Prediction, Conclusion & Q&A
Week 4
19:00Content-Based Recommendations (Part 1)
20:30Break
20:45Content-Based Recommendations (Part 2), Conclusion & Q&A
Week 5
19:00Collaborative Filtering (Part 1)
20:30Break
20:45Collaborative Filtering (Part 2), Conclusion & Q&A
Week 6
19:00Machine Learning for Time Series
20:30Break
20:45Use Cases and Decision-Making
21:30Feedback & Revision, In-class Assessment, Conclusion & Q&A

 

Assessments

The overall course grade is determined by

  • Others, Assignments
  • Quiz, Case study

 

Trainer info

Dr Ren Jing  (Ph.D., Singapore Management University) is a Senior Lecturer with the School of Business at SUSS. Dr Ren’s research spans interdisciplinary areas including artificial intelligence, recommendation systems, user-generated content analysis, and fintech. She teaches both theoretical and practical modules on AI across undergraduate and graduate programmes, covering domains such as Business Analytics, Finance, Analytics & Visualisation, and AI for Business.

Ms Yingying Shu is an Associate at the Singapore University of Social Sciences. She holds a Master of Science degree from the National University of Singapore and has over twelve years of industry experience, including roles as a researcher in the chemical industry and a research engineer in the consumer goods sector.

 

Course Completion requirements

  • Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

 

Course Fees, payment and refund policy

 

  International Participants Singapore Citizens (below 40yrs), Permanent Residents Singapore Citizens (40yrs and above) SkillsFuture Mid - Career Enhanced Subsidy1Enhanced Training Support for SMEs2 (Singaporean and PRs)
Course Fees (A) $3,168.00$2,640.00$2,640.00 $2,640.00
SSG Grant (70%) (B)  $1,848.00$1,848.00$1,848.00
Nett Course fees (A) - (B) = (C) $3,168.00 $792.00$792.00 $792.00
9% GST on Nett course fees (D) $285.12 $71.28$71.28 $71.28
Total nett course fees payable including GST (C) + (D) $3,453,12 $863.28$863.28 $863.28
Less additional funding if eligible under various schemes (F) - -$528.00 $528.00
Total nett course fees payable including GST, after additional funding form the various schemes (E) - (f) = (H) $3,453.12 $863.28 $335.28 $335.28
1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singapore citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

For the various payment mode, please refer here.



For the refund policy, please refer here

 

A written request for a refund must be submitted and is subject to approval.

If written notice of withdrawal is given within the cooling off period1 and before the course start date, a full refund of the fees paid less an administrative charge of $110.00 (exclusive of GST) will be given. No refund will be given for withdrawal thereafter.

1 The cooling off period is defined as 7 working days after payment of course fee.

 

For clarification, please contact the SUSS Academy via the following:
Telephone: +65 6248 0263
Email: [email protected]