Course Code: HFS105
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Synopsis

Designing artifacts, products and systems that improve human performance requires a good understanding of human information processing capabilities and limitations. This course provides an essential introduction to several important areas in cognitive psychology. Students are firstly introduced to lower level cognitive processes such as sensation and perception, attention and memory. In the later part of the course, students will study higher level cognitive processes such as decision making, learning and languages. The relevance of each topic to the design and evaluation of systems and human factors studies will be highlighted and discussed.
Level: 1
Credit Units: 5
Presentation Pattern: EVERY REGULAR SEMESTER

Topics

  • Introduction to Human Information Processing - 1.1: System Factors that Contribute to Accidents; 1.2: Human Information Processing Model; 1.3: Human Performance
  • Sensation and Perception - 2.1: Sensation; 2.2: Perception
  • Attention - 3.1: Focused Attention; 3.2: Divided Attention
  • Memory - 4.1: Short Term Memory; 4.2: Working Memory; 4.3: Long Term Memory
  • Problem Solving and Decision Making - 5.1: Problem Solving; 5.2: Making Judgments and Decisions
  • Multi-tasking and Mental Workload - 6.1: Multi-Tasking Theories and Processes; 6.2: Mental Workload

Learning Outcome

  • Define cognitive processes relevant to safety during task performance.
  • Describe cognitive capabilities and limitations.
  • Discuss cognitive demands of various tasks and their impact on task performance.
  • Explain solution designs in relation to cognitive theories.
  • Illustrate how solutions can be improved using cognitive theories.
  • Apply cognitive theories to design solutions.
Part-time Programmes / CET Courses

Who Should Attend

Executive who requires knowledge on Human Factors.


Relevance of Course to employment/upskilling/reskilling

HFS105 develops Human Factors competencies by introducing learners to sensation, perception, attention, memory, decision‑making, mental workload and cognitive limitations. These skills support the SSG Workplace Safety & Health Framework, where understanding cognitive contributors to accidents is essential.


Admissions Prerequisites

  • Diploma or an equivalent qualification from a recognized institution.

Please refer to Undergraduate CET Admission Eligibility Criteria for Undergraduate CET Modular Courses.

 

Schedule

WeekDayTimeTopic
1Monday7pm - 10pm
  • Cognition & Human Factors
  • The Information-Processing Model
  • Partial Report Procedure
  • Types of Sensory Memory
  • Word Superiority Effect
3Monday7pm - 10pm
  • Bottleneck Theories of Attention
  • Capacity Theories of Attention
  • Automatic Processing
5Monday7pm - 10pm
  • Applying Attention in Task Performance
  • Functions and Characteristics of Short Term Memory (STM)
  • Failures of STM
  • Baddeley's Working Memory Model
7Monday7pm - 10pm
  • Functions and Characteristics of Long Term Memory (LTM)
  • Failures of LTM
9Monday7pm - 10pm
  • Classifying Problems
  • Newell & Simon's Theory
  • General Problem Solving Strategies
11Monday7pm - 10pm
  • Making Choices
  • Probabilities
  • Risk Dimensions
  • Decision Making Applications

 

Assessments

The overall course grade is determined by

  • Assignments, Written Exam

 

Trainer Info

Ms June Lawan Tangsakul brings Human Factors and design expertise from her years as a Senior Human Factors Specialist at Motorola Solutions, applying user‑centred design across complex systems. With postgraduate training in Human Factors Engineering, she enriches HFS105 by translating cognitive‑processing concepts into practical design decisions that improve usability, interaction and human‑system performance.


Course Completion requirements

  • Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course.
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.

 

Course Fees, payment and refund policy

  International Participants Singapore Citizens (below 40yrs), Permanent Residents Singapore Citizens (40yrs and above) SkillsFuture Mid - Career Enhanced Subsidy1Enhanced Training Support for SMEs2 (Singaporean and PRs)
Full Course Fees (A) $1,753.00$1,461.00$1,461.00 $1,461.00
SSG Grant Rate (B) 0%70%70%70%
SSG Grant (C)- $1,022.70$1,022.70$1,022.70
Nett course fees
(A) - (C) = (D) 		$1,753.00$438.30$438.30$438.30
9% GST on Nett course fees (E)$157.77$39.45$39.45$39.45
SSG Enhanced Funding Rate (F)0%0%20%20%
SSG Enhanced Grant (G)-- $292.20$292.20
Total nett course fee payable, including GST
(D) + (E) - (G) = (H)		$1,910.77$477.75$185.55$185.55

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singapore citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

For the various payment modes, please refer here.

For the refund policy, please refer here. 

For clarification, please contact the SUSS Academy via the following:

Telephone: +65 6248 0263
Email: [email protected]