Course Code: HFS301
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Synopsis

As technology advances, humans are required to work within complex systems environment with multiple interacting factors. Often decisions have to be made within compressed time and errors in decision making could lead to dire consequences. This course deals human performance within complex socio-technical systems, such as power plants or traffic control stations. Students will better appreciate how interacting variables in complex systems affect decision making and work performance. The focus is on describing and applying various tools for analyzing complex work environments as well as cognitive requirements of work to uncover the information required for making design decisions.
Level: 3
Credit Units: 5
Presentation Pattern: EVERY JULY

Topics

  • Understanding Human Cognition (capabilities and limitations and HIP model)
  • Human Centered Design
  • Situation Awareness
  • Crew Resource Management
  • Stress and Human Performance
  • Cognitive Task Analysis Methods
  • Decision Making
  • Automation
  • Fatigue and Human Performance
  • Shift Work Coping Strategies
  • Human Error
  • HFACS

Learning Outcome

  • Discuss human cognition, human behaviour, decision making processes and ways to evaluate human performance.
  • Illustrate how capabilities and limitations of human physiology and cognition affect performance.
  • Examine the various methods for assessing cognitive work performance.
  • Indicate how systems can be better designed through cognitive systems engineering principles.
  • Propose how human performance can be improved through applications of cognitive engineering and good design principles.
  • Evaluate factors that affect human performance and system safety and recommend better strategies of work.
Part-time Programmes / CET Courses

Who Should Attend

Executive who requires knowledge on Human Factors.


Relevance of Course to employment/upskilling/reskilling

HFS301 develops Human Factors competencies essential for analyzing and improving performance in complex, safety‑critical and technology‑rich environments. The course aligns with major SSG Skills Frameworks—WSH, Healthcare, Logistics, Public Transport, and Design.


Admissions Prerequisites

  • Diploma or an equivalent qualification from a recognized institution.

Please refer to Undergraduate CET Admission Eligibility Criteria for Undergraduate CET Modular Courses.

 

Schedule

WeekDayTimeTopic
1Monday7pm - 10pm
  • Cognition
  • Decision Making
2Monday7pm - 10pm
  • Situation Awareness
  • Crew Resource management
  • Stress coping and performance
5Monday7pm - 10pm
  • Cognitive tasks analysis
  • Principles of Human Centred Design
6Monday7pm - 10pm
  • Automation
9Monday7pm - 10pm
  • Fatigue Management
  • Shiftwork and Coping Strategies
10Monday7pm - 10pm
  • Managing Error in Complex Systems, HFACS

 

Assessments

The overall course grade is determined by

  • Assignments, Online Test, Written Exam

 

Trainer Info

Dr Lim Tiek Whai is a senior consultant in anesthesiology and intensive care medicine. Having previously served as Chief of the Department of Anesthesia, Dr Lim currently leads the Department of Intensive Care and serves as Clinical Director for the Quality, Risk and Safety Office at Woodlands Hospital, NHG.

During the early years of practice, Dr Lim was involved in modernizing intensive care services and developed an appreciation for the importance of quality and safety in clinical care. This experience led to an interest in human factors approaches in healthcare, which then informed the implementation of safety culture initiatives within  organizations and the creation of safety nets such as ICU outreach surveillance systems. These principles continue to guide both clinical practice and departmental leadership.


Course Completion requirements

  • Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course.
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.

 

Course Fees, payment and refund policy

  International Participants Singapore Citizens (below 40yrs), Permanent Residents Singapore Citizens (40yrs and above) SkillsFuture Mid - Career Enhanced Subsidy1Enhanced Training Support for SMEs2 (Singaporean and PRs)
Full Course Fees (A) $1,753.00$1,461.00$1,461.00 $1,461.00
SSG Grant Rate (B) 0%70%70%70%
SSG Grant (C)- $1,022.70$1,022.70$1,022.70
Nett course fees
(A) - (C) = (D) 		$1,753.00$438.30$438.30$438.30
9% GST on Nett course fees (E)$157.77$39.45$39.45$39.45
SSG Enhanced Funding Rate (F)0%0%20%20%
SSG Enhanced Grant (G)-- $292.20$292.20
Total nett course fee payable, including GST
(D) + (E) - (G) = (H)		$1,910.77$477.75$185.55$185.55

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singapore citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

For the various payment modes, please refer here.

For the refund policy, please refer here. 

For clarification, please contact the SUSS Academy via the following:

Telephone: +65 6248 0263
Email: [email protected]