Course Code: MGT551
Synopsis
The workplace of the future is a volatile, uncertain, complex and ambiguous place. With the evolution of Industry 4.0, design innovations such as artificial intelligence (AI), machine learning, robotics, internet of things (IoT) and big data are rapidly changing the fundamental nature of how people live and work. Companies need to understand the impact of these changes on contemporary work practices and design a secure future workplace amidst this digital disruption. This course examines organizational work design strategies that businesses, employees and designers can adopt to find new opportunities in the changing market landscape.
Level: 5
Credit Units: 2.5
Presentation Pattern: EVERY REGULAR SEMESTER
Topics
- Framework for Possible Work Futures
- Technological Disruption in the Workplace
- Human, Automation and Artificial Intelligence in the Future of Work
- Developing Effective Human-Machine Relationships
- Adapting to the Evolving Landscape
- Benefits for Developing a Polymathic Mindset
Learning Outcome
- Formulate insights from the main changes in today’s workforce, considering technological shifts, evolving job roles, and globalisation impacts
- Appraise the skills and attributes that managers, employees, and businesses need in a speculative and technologically enhanced future
- Prioritise the importance of unique human attributes in increasingly automated workplaces
- Evaluate challenging issues related to potential change in processes, people and automation that might impact the future of work
- Develop the desired organisational culture in alignment with the organisation’s business imperatives
- Prepare employees to navigate and overcome the evolving challenges and stressors of the modern workplace by cultivating their resilience and fortitude
- Design workforce strategies for future workplaces
Objectives
A. Knowledge and Understanding (Theory Component)
By the end of this course, you should be able to:
- Formulate insights from the main changes in today’s workforce, considering technological shifts, evolving job roles, and globalisation impacts
- Appraise the skills and attributes that managers, employees, and businesses need in a speculative and technologically enhanced future
- Prioritise the importance of unique human attributes in increasingly automated workplaces
- Evaluate challenging issues related to potential change in processes, people and automation that might impact the future of work
B. Key Skills (Practical Component)
By the end of this course, you should be able to:
- Develop the desired organisational culture in alignment with the organisation’s business imperatives.
- Prepare employees to navigate and overcome the evolving challenges and stressors of the modern workplace by cultivating their resilience and fortitude.
- Design workforce strategies for future workplaces.
Target Audience
Business leaders, managers
Relevance of Course to employment/upskilling/reskilling
This course is ideal for professionals, managers, and business leaders who wish to better understand how digital technologies are reshaping the workplace and workforce. It is also suitable for HR practitioners, organisational designers, and those involved in business transformation who seek to future-proof their organisations through innovative work design strategies. Individuals interested in leveraging Industry 4.0 technologies to enhance productivity, adaptability, and employee engagement will benefit from attending this course.
Admissions pre-requisite
Refer to graduate CET admissions and also include Admission Eligibility Criteria for Graduate CET Modular Courses (Admission Eligibility Criteria for Graduate CET Modular Courses).
Schedule
| Time | Agenda |
|---|---|
| Seminar 1 | Via Zoom |
| 19:00 - 20:30: | Topic 1 - Framework for Possible Work Futures |
| 20:30 - 20:45: | Break |
| 20:45 - 22:00: | Topic 2 - Technological Disruption in the Workplace |
| Seminar 2 | Via Zoom |
| 19:00 - 20:30: | Topic 3 - Human, Automation and Artificial Intelligence in the Future of Work |
| 20:30 - 20:45: | Break |
| 20:45 - 22:00: | Topic 4 - Developing Effective Human-Machine Relationship |
| Seminar 3 | Via Zoom |
| 19:00 - 20:30: | Topic 5 - Adapting to the Evolving Landscape |
| 20:30 - 20:45: | Break |
| 20:45 - 22:00: | Topic 6 - Benefits for Developing a Polymathic Mindset |
| 21:30 - 22:00: | Assessment – Reflection Essay |
Assessments
The overall course grade is determined by
- Discussion Board (DB01) – 35%
- Class Participation (PCT01) – 15%)
- End of Course Assessment (ECA) – 50%
Trainer info
Associate Professor Jimmy Wong is the Head of the Master of Management programme in the School of Business at the Singapore University of Social Sciences (SUSS), where he plays a key role in shaping postgraduate management education and preparing future-ready leaders. He holds a PhD in Marketing from the University of Illinois at Urbana-Champaign, an MBA (Honours), and a Bachelor of Business from Nanyang Technological University. His academic career spans roles at SUSS, ESSEC Business School Asia Pacific, Monash University, and the University of Illinois, complemented by earlier industry experience. His research and teaching focus on marketing, consumer behaviour, artificial intelligence, and service robots in business contexts. Prof. Wong is widely published in leading international journals, actively collaborates with industry partners to bridge practice and theory, and has received multiple teaching awards for his commitment to excellence in education.
Course Completion requirements
Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
- Participants are required to complete all surveys and feedbacks related to the course
- The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
- Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice
Course Fees, payment and refund policy
| International Participants | Singapore Citizens (below 40 yrs), Permanent Residents | Singapore Citizens (40yrs and above) SkillsFuture Mid-Career Enhanced Subsidy1 | Enhanced Training Support for SMEs2 (Singaporean and PRs) | |
|---|---|---|---|---|
| Course Fees (A) | $1,584.00 | $1,320.00 | $1,320.00 | $1,320.00 |
| SSG Grant (70%) (B) | $ 924.00 | $924.00 | $924.00 | |
| Nett Course fees (A) - (B) = (C) | $1,584.00 | $396.00 | $396.00 | $396.00 |
| 9% GST on Nett course fees (D) | $142.56 | $35.64 | $35.64 | $35.64 |
| Total nett course fees payable including GST (C) + (D) | $ 1,726.56 | $431.64 | $431.64 | $431.64 |
| Less additional funding if eligible under various schemes (F) | - | - | $264.00 | $264.00 |
| Total nett course fees payable including GST, after additional funding form the various schemes (E) - (f) = (H) | $1,726.56 | $431.64 | $167.64 | $167.64 |
1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singapore citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.
For the various payment mode, please refer here.
For the refund policy, please refer here.
For clarification, please contact the SUSS Academy via the following:
Telephone: +65 6248 0263
Email: [email protected]