Course Code: MGT552
Synopsis
Digital disruptions are occurring every day in an increasingly volatile, uncertain, complex and ambiguous business environment. In order to gain a competitive edge, companies need to respond to these disruptive changes and proactively develop their own disruptions for organizational transformation and growth. This course examines the market-driven forces of digital disruption, the techniques to lead digital transformation, and the leadership challenges associated with operating in a disruptive environment. Students will learn how to design a digital transformation strategy that can meet customer needs, create customer value and generate business revenues through digital change.
Level: 5
Credit Units: 2.5
Presentation Pattern: EVERY REGULAR SEMESTER
Topics
- Digital Disruption and Digital Challenges
- Defining a Digital Identity and Vision
- Mastering a New Competitive Advantage
- Leading Digital Transformation by Creating Customer Value
- Creating Connected Customer Experiences in the Digital Economy
- Leading in Digital Disruption and High-Intensity Work Environments
Learning Outcome
- Appraise the challenges in digital disruption and the market-driven forces that allow disruptors to succeed
- Evaluate an organisation’s digital capabilities and exploit the power of its core business
- Design a digital transformation strategy that meets customer needs, creates new customer value and generates business revenues through digital change
- Propose strategies to lead digital transformation and navigate leadership challenges associated with operating in a disruptive environment
- Examine emerging technology trends for new technological products, services and techniques
- Recommend processes to facilitate the transition of organisations to a desired end state that is aligned with business objectives
- Formulate a cohesive end-to-end customer journey and experience
Objectives
A. Knowledge and Understanding (Theory Component)
By the end of this course, you should be able to:
- Appraise the challenges in digital disruption and the market-driven forces that allow disruptors to succeed.
- Evaluate an organisation’s digital capabilities and exploit the power of its core business.
- Design a digital transformation strategy that meets customer needs, creates new customer value and generates business revenues through digital change.
- Propose strategies to lead digital transformation and navigate leadership challenges associated with operating in a disruptive environment.
B. Key Skills (Practical Component)
By the end of this course, you should be able to:
- Examine emerging technology trends for new technological products, services and techniques.
- Recommend processes to facilitate the transition of organisations to a desired end state that is aligned with business objectives.
- Implement a cohesive end-to-end customer journey and experience.
Target Audience
Business leaders, managers
Relevance of Course to employment/upskilling/reskilling
This course is ideal for managers and professionals who are navigating or preparing to lead in environments shaped by rapid technological change and digital disruption. This course is highly relevant for mid-career leaders, business unit heads, project leaders, and strategy practitioners who seek to deepen their understanding of how digital transformation forces impact organisations and competitive landscapes.
Admissions pre-requisite
Refer to graduate CET admissions and also include Admission Eligibility Criteria for Graduate CET Modular Courses (Admission Eligibility Criteria for Graduate CET Modular Courses).
Schedule
| Time | Agenda |
|---|---|
| Seminar 1 | Via Zoom |
| 19:00 - 19:15 |
|
| 19:15 - 20:45 | Topic 1 - Digital Disruption and Digital Challenges (includes 15 mins break) |
| 20:45 - 21:45 |
|
| 21:45 – 22:00 |
|
| Seminar 2 | Via Zoom |
| 19:00 - 19:10 | Introduction and address questions from previous class |
| 19:10 - 20:30 | Topics 3 and 4 (includes 15 mins break) |
| 20:30 - 21:30 |
|
| 21:30 – 21:40 |
|
| 21:40 – 22:00 | Guest speaker – case study on disruptor failure |
| Seminar 3 | Via Zoom |
| 19:00 - 19:10 | Introduction and address questions from previous class |
| 19:10 - 20:30 | Topics 5 and 6 (includes 15 mins break) |
| 20:30 - 21:30 |
|
| 21:30 – 21:50 | Multiple choice in-Class Assessment |
| 21:50 – 22:00 |
|
Assessments
The overall course grade is determined by
- Discussion Board (DB01) – 35%
- Class Participation (PCT01) – 15%)
- End of Course Assessment (ECA) – 50%
Trainer info
Glyn Truscott is an experienced management consultant and industry practitioner with over 15 years of leadership experience across the Asia-Pacific region in the technology, media, and telecommunications (TMT) sector. He is currently a Director at Bain & Company, where he leads and trains regional consulting teams supporting complex technology and telco engagements across Singapore, China, Korea, India, and Australia. Glyn brings a strong blend of strategy consulting and operational experience, having previously held senior business development and market leadership roles in global enterprise software and technology firms. He holds an MBA with Honors from The Wharton School, with a major in Technology and Innovation.
Course Completion requirements
Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
- Participants are required to complete all surveys and feedbacks related to the course
- The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
- Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice
Course Fees, payment and refund policy
| International Participants | Singapore Citizens (below 40yrs), Permanent Residents | Singapore Citizens (40yrs and above) SkillsFuture Mid - Career Enhanced Subsidy1 | Enhanced Training Support for SMEs2 (Singaporean and PRs) | |
|---|---|---|---|---|
| Course Fees (A) | $1,584.00 | $1,320.00 | $1,320.00 | $1,320.00 |
| SSG Grant (70%) (B) | $ 924.00 | $924.00 | $924.00 | |
| Nett Course fees (A) - (B) = (C) | $1,584.00 | $396.00 | $396.00 | $396.00 |
| 9% GST on Nett course fees (D) | $142.56 | $35.64 | $35.64 | $35.64 |
| Total nett course fees payable including GST (C) + (D) | $ 1,726.56 | $431.64 | $431.64 | $431.64 |
| Less additional funding if eligible under various schemes (F) | - | - | $264.00 | $264.00 |
| Total nett course fees payable including GST, after additional funding form the various schemes (E) - (f) = (H) | $1,726.56 | $431.64 | $167.64 | $167.64 |
1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singapore citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.
For the various payment mode, please refer here.
For the refund policy, please refer here.
For clarification, please contact the SUSS Academy via the following:
Telephone: +65 6248 0263
Email: [email protected]