Duration: 1 day
Level: Basic
Venue: Singapore University of Social Sciences
Synopsis
This course equips participants with the insights into how misinformation spreads and the wider impact on societal trust, public attitudes, and workplace dynamics. Participants will learn to recognise common manipulation tactics and develop hands-on skills to verify sources, evaluate digital content critically and respond responsibly before sharing information. Participants will be equipped with the awareness and practical tools needed to navigate today’s Artificial Intelligence (AI)-driven information landscape and contribute to a more informed, resilient, and cohesive society.
Who Should Attend
Marketing executives, Public Relations/Media Relations executives, Community engagement officers, Union leaders.
Topics
Recognising Misinformation and Its Patterns
- Explore how misinformation takes shape through various narratives, and learn to identify typical forms such as altered visuals, misleading video clips, and invented stories.
Tools for Verification and Ethical Communication
- Gain practical experience with tools and platforms used to check facts, verify the reliability of information sources, and assess the trustworthiness of content shared by users.
Strategies in engaging with stakeholders in digital spaces
- Example: maintain a neutral and empathetic tone
Objectives
In this course, participants will develop a strong awareness of how misinformation can influence social cohesion, public discourse, and workplace relationships in Singapore, particularly in an era where generative AI can produce convincing synthetic content such as deepfakes, AI-generated images, and manipulated media.
Participants will be equipped with the practical skills to detect, assess and respond to misleading information across digital platforms. Through building critical evaluation habits and encouraging responsible communication, this course supports the strengthening of trust, mutual understanding, and constructive interactions across workplaces, organisations and the wider community.
Learning Outcomes
A. Knowledge and Understanding (Theory Component)
By the end of this course, participants should be able to:
- Recognise and explain different forms of misinformation that may affect social cohesion and harmony within organisations and society.
- Describe and evaluate how misinformation and AI-generated content can influence perceptions and public discourse.
B. Key Skills (Practical Component)
By the end of this course, participants should be able to:
- Utilise practical tools and techniques to identify and fact-check emerging forms of AI-generated content, including misinformation, deepfakes and manipulated media.
- Apply critical thinking and responsible communication practices to assess content credibility before sharing or responding in professional and community environments.
Schedule
| Time | Agenda |
|---|---|
| Day 1 | |
| 09:00 - 10:30 | The Misinformation Age: How False Information Spreads in a Hyperconnected World
|
| 10:30 - 10:45 | Break |
| 10:45 - 12:00 | When Information Breaks Trust: Impacts on Society, Organisations and Communities
|
| 10:45 - 12:00 | When Information Breaks Trust: Impacts on Society, Organisations and Communities
|
| 10:45 - 12:00 | When Information Breaks Trust: Impacts on Society, Organisations and Communities
|
| 12:00 - 13:00 | Lunch |
| 13:00 - 15:00 | Why Smart People Still Fall for Fake Content: Psychology, Bias and the Rise of Generative AI
|
| 15:00 - 15:15 | Break |
| 15:15 – 16:30 | From Passive Reader to Digital Detective. Tools to Verify and Respond to Misinformation
|
| 16:30 - 17:00 | Assessment |
*SUSS reserves the right to change the course dates, topics and trainers.
Assessments
- Individual Written Assessment
Requirements
- Attendees must have either GCE N Level certification or current working professional
- Attendees have to bring along their own laptop
Application Procedures
Please submit the following documents to [email protected]:
- Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S"
Pass for foreign applicant
- Application form
Course Fee
1 Mid-Career Enhanced Subsidy:
Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course
fees.
2 Enhanced Training Support
for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21
and above may enjoy subsidies up to 90% of the course fees.
- Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
- Participants are required to complete all surveys and feedbacks related to the course.
- The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
- Singapore University of Social Sciences reserves the right to amend
and/or revise the above schedule without prior notice.
For the various payment modes, please refer here.
Course Withdrawal and Refund
Request for withdrawal from a course must be submitted to SUSS Academy formally in writing.
- Course Withdrawal before Application Close Date: No charges.
- Course Withdrawal after course confirmation: 50% of the full course fee with an administration fee imposed.
- Course Withdrawal after the course commences: Full course fee applies.
For clarification, please contact the SUSS Academy via the following:
Telephone: +65 6248 0263
Email: [email protected]