Participatory Design and Engagement (CET289)

Synopsis

In this programme, participants will go through a step-by-step process in guiding them to design and deliver effective public engagements. We will explore the importance and rationale for doing public engagement. Using these rationale as a guide, we bring participants through the public engagement design process and explore methods and strategies that they can adopt in their public engagement design. Participants will also be introduced to facilitation tactics and best practices in managing engagement sessions and facilitation. With the insights gathered, participants will also be taught how they can consolidate their findings and distil them to form meaningful insights.

Who Should Attend

Junior to mid-level officers who are involved in communications, community engagement, partnerships, policy or even operations. Individuals who are interested to explore how public engagement can be used effectively to develop meaningful policy outcomes

Topics

• Understanding “Why Public Engagement?”
• Designing Public Engagements I: Process
• Designing Public Engagements II: Methods
• Facilitating Public Engagements
• Simulating Public Engagements
• Analysing Engagement Insights
• Reviewing Engagements for the Future
  

Objectives

• To help individuals understand the purpose of public engagement and how they can use it to guide policy / programme planning
• To provide know-how and best practices so that they are able to work with stakeholders / partners better
• To develop the capabilities for the social / community sector to engage citizens and their concerns / challenges better

Learning Outcomes

A. Knowledge and Understanding (Theory Component)

By the end of this course, participants should be able to:

• Articulate the need and importance of public engagement for policies, initiatives and programmes
• Identify the appropriate stepsand methods in designing effective public engagement
• Identify right strategies to manage stakeholders and participants
• Evaluate public engagement and consider next steps for future engagements

B. Key Skills (Practical Component)

By the end of this course, you should be able to:

• Apply best practices in facilitating public engagement sessions
• Identify and apply appropriate strategies to manage challenging engagement situations
• Design public engagement process that addresses outcomes and objectives

Schedule

Assessments

• Group Project – Discussion Guide
• Role Play

Requirements

• Attendees should have a basic level of English language
• Attendees have to bring along their own laptop

Application Procedures

Please submit the following documents to [email protected]:

1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
   
2. Application form
   
   

Course Fee

¹ Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
² Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

• Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
• Participants are required to complete all surveys and feedbacks related to the course.
• The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
• Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.

For the various payment modes, please refer here.

Course Withdrawal and Refund

Request for withdrawal from a course must be submitted to SUSS Academy formally in writing.

• Course Withdrawal before Application Close Date: No charges.
• Course Withdrawal after course confirmation: 50% of the full course fee with an administration fee imposed.
• Course Withdrawal after the course commences: Full course fee applies.

For clarification, please contact the SUSS Academy via the following:

Telephone: +65 6248 0263
Email: [email protected]