Date: 3 August 2026
Duration: 1 day
Level: Intermediate
Venue: Singapore University of Social Sciences
Synopsis
This course introduces learners to the skills-based framework, focusing on how organisations can create and exchange value with volunteers and employees. Learners will learn to design value-creating pathways for both organisations and individuals through this framework. By the end of the course, Learners will have the knowledge to formulate sustainable nonprofit-corporate partnerships that enhance collaboration and generate long-term impact.
Who Should Attend
Grassroots Leader, Volunteer Coordinator, Community Partnership Executive, Outreach and Engagement Officer, Corporate Social Responsibility (CSR) Manager, Development Manager, Programme Executive, Social Service Associate, and Case Worker.
Topics
- Skills-Based Volunteer Framework
- Designing Value-Creation Pathways
- Developing Sustainable Partnerships
Objectives
- Learners will be able to apply and implement the skills-based framework, and design initiatives and projects that capture and create value for their organizations and their stakeholders.
- Learners will be able to design and monitor sustainable partnerships and put in place the relevant measures to continuously monitor and adapt value creation to the evolving environments.
A. Knowledge and Understanding (Theory Component)
By the end of this course, participants should be able to:
- Analyze the components and principles of the skills-based volunteer framework for partnerships
- Explain the process of creating value for organizations and individuals through skills-based volunteer programs
B. Key Skills (Practical Component)
By the end of this course, you should be able to:
- Design a value-creating pathway for specific organizational needs
- Develop and implement performance measures to monitor and improve on their value-creation efforts
Schedule
| Time | Agenda |
|---|---|
| Day 1 | |
| 09:00 - 09:30 | Welcome & Course Overview |
| 09:30 - 10:30 | Skills-Based Volunteer Framework
Group Activity – Tales of Success – Sharing on past experiences in delivering volunteering programmes |
| 10:30 - 10:45 | Break |
| 10:45 - 12:00 | Designing Value-Creating Pathways
Group Activity – Ideas for value-creation |
| 12:00 - 13:00 | Networking Lunch |
| 13:00 - 15:30 | Designing Sustainable Partnerships
Group Activity – Role Reversal - Adopting the Other Party’s POV |
| 15:30 - 15:45 | Break |
| 15:45 - 17:00 | Developing Performance Measures
Assessment – Group Presentation |
| 17:00 - 17:30 | Action Planning and Wrap-up |
Assessments
- Group Presentation
Requirements
- Learners should have at least one year of experience in community engagement, grassroots leadership, or programme coordination, with a basic understanding of their organisation’s outreach and operations.
- Learners have to bring along their own laptop
About the Trainers
Ng Herk Low
Recently named as a “LinkedIn Top Voice in Social Impact”, Herk is a consultant, coach, and ACLP-certified adult educator. Inspired by his mentors, he set up Herk Consulting to help corporate and individual clients build kinder workplace cultures through transformational learning and sustainable growth. Herk focuses on workplace culture, leadership and management development, and environmental and social sustainability, and his previous projects and clients include Star Media (Malaysia), Ministry of Education, Maybank, UOB, Danone, KPMG, and Ambulance Wish Singapore. He is also an associate trainer with Korn Ferry, Social Service Institute (a division of NCSS), SG Enable, Workplace Asia, Exquisite Perspective, and SIM Global Education.
Prior to starting his company, Herk spent more than 10 years across different senior leadership roles in the social and sustainability sectors. As Assistant Chief Executive of SG Enable, the focal agency for disability in Singapore, he spearheaded Singapore’s disability-inclusive employment efforts, and led the development of the Enabling Village – an inclusive community space which has won many awards for its social impact. As Director of Strategic Planning Office in the National Council of Social Service (NCSS), he led the development of the 4ST – a 5-year strategy roadmap for Singapore’s social service sector. And as Division Director of Strategic Management in the Singapore International Foundation, he established multiple collaborations with different NGOs across ASEAN, China, and India.
Herk received the Public Service Commission Overseas Merit Scholarship in 1997, and graduated from Cornell University with a Bachelor of Science in Electrical Engineering, and a Master of Engineering in Operations Research and Industrial Engineering. He is a Certified Serving Leader Trainer, a GRI Certified Sustainability Professional, and a Certified WorkPlace Big Five Practitioner. He is also a member of the Adult Education Network of Singapore.
Application Procedures
Please submit the following documents to [email protected]:
- Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S"
Pass for foreign applicant
- Application form
Course Fee
1 Mid-Career Enhanced Subsidy:
Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course
fees.
2 Enhanced Training Support
for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21
and above may enjoy subsidies up to 90% of the course fees.
- Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
- Participants are required to complete all surveys and feedbacks related to the course.
- The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
- Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.
For the various payment modes, please refer here.
Course Withdrawal and Refund
Request for withdrawal from a course must be submitted to SUSS Academy formally in writing.
- Course Withdrawal before Application Close Date: No charges.
- Course Withdrawal after course confirmation: 50% of the full course fee with an administration fee imposed.
- Course Withdrawal after the course commences: Full course fee applies.
For clarification, please contact the SUSS Academy via the following:
Telephone: +65 6248 0263
Email: [email protected]