- Jiang, Z., Liu, V., & Miriam, E., (2024). Examining the Usefulness of Customer Reviews for Mobile Applications: The Role of Developer Responsiveness. Journal of Database Management, Vol 35 (1) (ABDC rating A, Impact Factor: 2.6)
- Jiang, Z., Thomas, S. A., & Chu, J., (2024). Are brand preferences inherent, constructed, or a mixture of both? A memory-based dual-process model. Review of Managerial Science, 1-27. (SCImago Indexed, Impact Factor: 6.4)
- Guan, C., Mou, J., & Jiang, Z. (2020). Artificial intelligence innovation in education: A twenty-year data-driven historical analysis. International Journal of Innovation Studies, 4(4), 134-147.. (SCImago Indexed, Impact Factor: 4.2)
- Jiang, Z., Liu, V., Erne, M., Cheng, C., & Lee, J. (2020). Do user reviews matter? Empirical evidence on user involvement in app performance. International Journal of Engineering Research and Development, 16(8), 23-88. (SJIF indexed, Impact Factor: 6.51)
- Jiang Zhiying, Vanessa Liu, Miriam Erne 2020 “Examining the Impact of User Reviews on Mobile Applications Development”, SAIS 2020 Proceedings. 36.
- Jiang, Z., Liu, V., & Erne, M. (2020). Examining the impact of user reviews on mobile applications development. SAIS 2020 Proceedings, (36).
- Cebollada, J., Chu.Y, & Jiang, Z. (2019). Online category pricing at a multichannel grocery retailer. Journal of Interactive Marketing, 46, 52-69. (ABDC rating A, Impact Factor: 10)
- Rajiv, S., Chu, J., & Jiang, Z. (2015). Publication, citation, career development, and recent trends: Empirical evidence for quantitative marketing researchers. Customer Needs and Solutions, 1(2), 71-90. (ABDC rating B, Impact Factor: 0.6)
Google Scholar Profile: https://scholar.google.com/citations?user=MW2RLAIAAAAJ&hl=en&oi=ao
Book Chapter
- Guan, C., Ding, D., Gupta, P., Hung, Y., & Jiang, Z. (2023). A Systematic Review of Research on ChatGPT: The User Perspective. In N. Mateus-Coelho & M. Cruz-Cunha (Eds.), Exploring Cyber Criminals and Data Privacy Measures (pp. 124-150). IGI Global. https://doi.org/10.4018/978-1-6684-8422-7.ch007
- Guan, C., Jiang, Z., & Ding, D. (2020, January). The emerging business models. In World Scientific Future Economy Series (Vol. 2). World Scientific.
Working Papers
- Jiang Zhiying, Lau Kong Cheen, 2021 “Consumer Profiling of Singapore Market”
- Jiang Zhiying, Vanessa Liu. 2020 “The Voices of Local Retailers - A Survey Study of Annual Singapore Retail Insights”
- Jiang Zhiying, Navid Asgari and Junhong Chu. 2016. “Unpacking Absorptive Capacity under the Context of Knowledge Alliances: A Dynamic Co-evolution Model,” (finalizing for submitting to Management Science)
- Jiang Zhiying and Trichy Krishnan. 2016. “Channel Delegation and Market Asymmetry,” preliminary results with first draft