Singapore University of Social Sciences

Procurement Operations (LOG211)

Applications Open: 01 October 2019

Applications Close: 15 December 2019

Next Available Intake: January 2020

Course Types: Modular Undergraduate Course

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Management

Schemes: Lifelong Learning Credit (L2C)

Funding: To be confirmed


LOG211e Procurement Operations covers fundamental topics in the handling of daily procurement transactions, which include administration of orders, deliveries, logistics and complaints. This course aims to enable students to perform a range of technical works with autonomy. Further, by using problem solving and analytical skills, students will be able to align the direction of procurement operations with organizational policies and processes. Ultimately, this course prepares students for taking a position accountable for organizational resource management and people development in the procurement operations team.

Level: 2
Credit Units: 5
Presentation Pattern: Every semester
E-Learning: BLENDED - Learning is done MAINLY online using interactive study materials in Canvas. Students receive guidance and support from online instructors via discussion forums and emails. This is supplemented with SOME face-to-face sessions. If the course has an exam component, This will be administered on-campus.


  • Procurement objectives, policies and procedures
  • Procurement process (P2P cycle)
  • Improving the procurement process
  • Tendering
  • Specifying requirements
  • Relevant stakeholders of procurement operations
  • External factors for procurement and supply operations
  • Data analysis for effective administration
  • Public Sector Procurement
  • Request for Quote (RFQ), Request for Proposal (RFP) and Service Legal Agreements (SLAs)
  • E-procurement system
  • Best practices and case studies

Learning Outcome

  • Outline the processes and executions of procurement operations to minimise lapses and non-compliance with organisations’ procurement policies.
  • Apply root cause analysis to investigate and rectify lapses and non-compliances.
  • Analyse the impact of changes in procurement policies and processes on procurement operations efficiency, effectiveness and control.
  • Examine procurement requirements of relevant stakeholders to the procurement operations to manage their expectations.
  • Recognise the areas of improvement in procurement operations processes.
  • Develop reporting structure within procurement operations on performance.
  • Appraise the execution of procurement operations to assess the accuracy and consistency with policies and processes.
  • Execute continuous procurement operations improvement initiatives to streamline processes and to reduce fraud, waste and errors.
  • Explain the role of procurement operations to relevant stakeholders.
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