Singapore University of Social Sciences

Management of Production and Operations

Management of Production and Operations (MGMT420)

Applications Open: To be confirmed

Applications Close: To be confirmed

Next Available Intake: To be confirmed

Course Types: To be confirmed

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Science and Technology

Schemes: To be confirmed

Funding: To be confirmed

School/Department: School of Science and Technology


An intensive study of management of production and operations in all organizations, both service-oriented and product-oriented, will be conducted. Scheduling, inventory control procurement, quality control and safety are investigated. Particular attention is given to applications of aviation oriented activities.

Level: 4
Credit Units: 5
Presentation Pattern: Every semester
E-Learning: BLENDED - Learning is done MAINLY online using interactive study materials in Canvas. Students receive guidance and support from online instructors via discussion forums and emails. This is supplemented with SOME face-to-face sessions. If the course has an exam component, This will be administered on-campus.


  • The Operations Function
  • Forecasting Demand
  • Facility Locations
  • Facility Layout
  • Technology Management
  • Job Design, Methods Analysis, and Work Measurement
  • Production and Capacity Planning
  • Materials and Inventory Management
  • Scheduling and Controlling Operations
  • Project Management
  • Quality Management

Learning Outcome

  • Discuss the role of production and production/operations management in organizations, the major contributors to the body of knowledge, and the productivity challenge facing U.S. businesses today.
  • Describe and demonstrate the various decision making techniques used by operations managers and solve relevant problems.
  • Appraise these factors and processes involved in production/operations system design: product strategy, process and capacity strategy, forecasting, facility location, facility layout, job design, methods analysis, work measurement, and procurement.
  • Describe the nature and techniques of aggregate planning.
  • Explain operating and controlling the production/operations system through inventory management, materials requirement planning, scheduling, and project management and apply appropriate techniques for execution.
  • Discuss the importance of quality and quality assurance to organizations, and employ the methods and techniques for controlling quality.
  • Assess the operational factors concerned with the maintenance and reliability of organizational assets.
  • Analyze a topic or issue of significance to some aspect of aviation or aerospace industrial management (Production/Operations Management). The results and conclusions of the analysis will be reported in a 10 page typed paper, and delivered in a ten minute oral briefing to the class.
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