Singapore University of Social Sciences

Lead and Manage Diverse Stakeholders

Lead and Manage Diverse Stakeholders (NPM520)

Applications Open: 01 October 2021

Applications Close: 30 November 2021

Next Available Intake: January 2022

Course Types: Modular Graduate Course, SkillsFuture Series

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Management

Schemes: Alumni Continuing Education + (ACE+), Lifelong Learning Credit (L2C), Resilience

Funding: SkillsFuture

School/Department: S R Nathan School of Human Development


NPM520 Lead and Manage Diverse Stakeholders focuses on leadership, engagement and management of diverse stakeholders including employees and volunteers in organisations. Volunteers, including individual and corporate volunteers, have different needs and motivations. Students will examine the disruptive forces and challenges organisations face in driving performance with diverse teams. The course equips students with relevant evidence-based frameworks, which they can practise in simulations and cases to produce positive impact of significance to organisations and communities.

Level: 5
Credit Units: 5
Presentation Pattern: Every January


  • Collaborative models and decision-making
  • Compensation and benefits
  • Core principles of organisation behaviour
  • Diversity in the workplace
  • Employee-volunteer relations
  • Managing roles and responsibilities
  • Negotiating differences
  • Performance appraisal and discipline
  • Recruitment and hiring practices
  • Stakeholder relations and management
  • Strategic human resource management and volunteers as human capital
  • Team dynamics

Learning Outcome

  • Compare and contrast knowledge and principles of people management against different stakeholder needs (employees, volunteers).
  • Appraise the forces that disrupt a team’s performance.
  • Examine the challenges non-profits face in driving performance with diverse teams
  • Apply skills in communication and presentation to enhance team effectiveness.
  • Discuss evidence-based frameworks through simulations and cases, to produce positive impact on issues that matter to organisations and communities
  • Demonstrate ability to pursue non-profit mission and purposes creatively by motivating and inspiring people in different organisational arrangements
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