Course Code: NPM524

Synopsis

Businesses that flourish and endure do so not just by delivering a robust ""bottomline"", but they also offer goods and services that are of a distinctive value to their customers. Although non-profits may not be driven by the same monetary goals, they are not exempted from the need to deliver value. In fact, a non-profit that makes this imperative integral to its organisational strategy will be able to harness sustained support from its stakeholders and stay longer and stronger in the journey. However, what does it mean to deliver value? And to whom? Are there ways to measure ""success"" or assess the value of something? How do we even define ""value"" and are there meaningful yet effective ways to create and convey it? These questions and more will be teased out in the course of four 1-day sessions. Targeted at executive heads and senior staff of nonprofits and those planning to take up such positions, the module will incorporate case studies, selected readings and real-world experiences from academics and practitioners. Most of all, it will be an opportunity for learners to share with and gain from the rich and diverse experiences of other participants.
Level: 5
Credit Units: 5
Presentation Pattern: EVERY JAN

Topics

  • Nonprofit operating model
  • Corporate social innovation
  • Corporate citizenship
  • The UN sustainable development goals
  • Effective philanthropy
  • Cross-sector collaboration
  • Strategic alignment and shared values
  • Blended value proposition
  • Managing for value
  • Skill-based volunteer framework
  • Society, community and social leadership
  • Reflective practice

Learning Outcome

  • Appraise skill-based volunteer framework for nonprofit-corporate partnership.
  • Distinguish tools used to enhance corporate social innovation and shared value.
  • Examine corporate citizenship performance goals.
  • Design a value-creating path using skills-based volunteer framework.
  • Formulate nonprofit-corporate partnerships that will sustain the collaboration.
  • Create meaningful corporate citizenship performance goals.
  • Construct performance measures to monitor and adapt value creation to evolving context.
  • Improve skills to communicate with diverse stakeholders and form coalitions to co-create, shape outcome(s) and achieve social change.

Dates for 2026 January Semester

SessionTimeLocation
1 9am to 6pmSUSS
29am to 6pmSUSS
39am to 6pmSUSS
49am to 6pmSUSS

 

Who Should Attend

  • Non-profit organisation executives and staff


Relevance of Course to Employment / Upskilling / Reskilling

Besides conducting programmes effectively, nonprofit leaders today are expected to articulate, create, and demonstrate value to a wide spectrum of stakeholders from donors, corporates, volunteers, beneficiaries, to the wider community. As funding models shift and cross-sector partnerships become integral to mission delivery, leaders must be able to design value propositions, measure impact credibly, and steward collaborations that endure. 
 
NPM524 equips learners with precisely these strategic capabilities. Students deepen their understanding of how nonprofits generate and communicate value, apply corporate social innovation and shared-value tools, and design value-creating partnerships with corporates and community actors. Through cases, frameworks, and real-world practice, they gain the skills to build blended value propositions, manage for impact, and align organisational strategies with evolving expectations, including sustainability and corporate citizenship agendas. 
 
Whether advancing into senior leadership, transitioning into the nonprofit sector, or seeking to elevate partnership and impact-management skills, learners emerge able to construct value pathways, measure what matters, and lead organisations toward stronger stakeholder confidence and sustained mission outcomes. 

 

Admission Prerequisites

  • Bachelor's Degree

Please refer to Graduate CET Admission Eligibility Criteria for Graduate CET Modular Courses.


Schedule

SessionTime Topic
Session 1
14-Mar-26
9am to 1pm
    • What is a nonprofit organisation (NPO)? 
    • What is the difference between a NPO and a for-profit business? 
    • What is “Value”? Is value “real” or “perceived”?  
    • What then is the “value” of a non-profit sector service or social service? 

    1pm to 2pmLunch Break
     2pm to 6pm
    • Discuss “each group of receivers of the value”, and what how important or significant is the value they “receive”  
    • Is the price of a product or service indicative of the value of the product or service?  
    • The “market failure” in NPO services/ programmes  
    Session 2
    28-Mar-26
    9am to 1pm
    • “Value” to service users and caregivers  
    • Case Study - SATA COMMHEALTH: RESILIENT COMMUNITY CARE POSTPANDEMIC 
     1pm to 2pmLunch Break

    2pm to 6pm
    • “Value” to government, as policy-makers and implementers, and as co-funders
    Session 3
    4-Apr-26
    9am to 1pm
    • “Value” to donors and funders – corporates, family foundations, individuals  
    • “Value” to volunteers 
     1pm to 2pmLunch Break
     2pm to 6pm 
    • Are volunteers effectively “unpaid staff”? What does this mean?  
    • What are the potential areas of conflict between Board Members (who are volunteers) and senior staff? 
    Session 4
    11-Apr-26
    9am to 1pm
    • Organising to deliver “Value” 
     1pm to 2pm Lunch Break
     2pm to 6pm  
    • Reflection 
    • Assessment 

    Assessments

    • Assignments
    • Others
    • Participation
    • Written Examination


    About the Trainer

    Dr Benedict Cheong

    Benedict Cheong is the Chief Systems Integration Officer at Temasek Trust, recognised for pioneering outcome-based, impact-focused philanthropy in Asia. Formerly CEO of the National Council of Social Services, he became the founding CEO of Temasek Foundation in 2007, steering its growth from a start-up entity into a regional impact leader. Over 16 years, he shaped programmes grounded in measurable outcomes, local ownership, and trust, contributing to nearly 1,500 initiatives benefiting 2.5 million people. Benedict is known for advancing scalable, systems-driven social impact and for his ability to bridge sectors, communities, and geographies in service of long-term societal progress.

     

      Course Fee

       International ParticipantsSingapore Citizens (below 40yrs), Permanent ResidentsSkillsFuture Mid-Career Enhanced Subsidy1 (S'poreans aged 40 and above)Enhanced Training Support for SME2 (Singaporean and PRs)
      Full Course fee (A) $3,168.00$2,640.00$2,640.00$2,640.00
      SSG grant (70%) (B)-$1,848.00$1,848.00$1,848.00
      Nett course fee (A) - (B) = (C) $3,168.00$792.00$792.00$792.00
      9% GST on nett course fee (D)$285.12$71.28$71.28$71.28
      Total nett course fee payable, including GST (C) + (D) = (E)$3,453.12$863.28$863.28$863.28
      Less additional funding if eligible under various schemes (F)---$528.00
      Total nett course fee payable, including GST, after additional funding from the various funding schemes (E) - (F) = (H)$3,453.12$863.28$335.28$335.28
      Note:

      Singaporeans aged 40 years and above may apply to offset out-of-pocket course fees from  their SkillsFuture Credit (Mid-Career) 60 days before the programme start date, and up to 90 days after the programme start date. More information at /academics/executive-lifelong-learning/courses/grant---schemes/skillsfuture#skillsfuture-credit

      For payment, please refer to /payment-modes for the various payment modes.

      For Refund Policy, please refer to /admissions/financial-matters/tuition-fee-subsidy/cet-courses#refund-policy.

      1. A written request for a refund must be submitted and is subject to approval. 
      1. If written notice of withdrawal is given within the cooling off period and before the course start date, a full refund of the fees paid less an administrative charge of $110.00 (exclusive of GST) will be given. 
      1. No refund will be given for withdrawal thereafter. 
      1. The cooling off period is defined as 7 working days after payment of course fee. 

       

      Course Completion Requirements

      • Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
      • Participants are required to complete all surveys and feedbacks related to the course
      • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
      • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

      For clarification, please contact the SUSS Academy via the following:

      Telephone: +65 6248 0263
      Email: [email protected]