Singapore University of Social Sciences

Synopsis

Changes are inevitable in any organization, especially during the new normal. Changes can occur at the individual, corporate and industry levels. Changes can produce positive, negative, or neutral outcomes. The current socio-economic conditions have proven that managing changes is critical to sustainability since the external and internal environments of an organization have been dynamic and evolving over time. The increasing volatility of the external and internal environment as well as changes in customers’ preferences and needs are considered as both strategic drivers and rationale for changes within organizations. In this context, this workshop aims to equip trainees with knowledge of change, change management, and how to respond to external volatility and internal weaknesses to successfully manage a change process, including managing resistance to change.

Who Should Attend

This course is designed for executives, managers and professionals interested in understanding change management for sustainability.:

 

Topics

• Organisational change and drivers of change
• Impact of change
• Change management for sustainability
• Importance of change management
• Change management models, change agents and implementation
• Managing resistance to change

 

Objectives

By the end of this course, 

1. To improve understanding of change and change management for sustainability
2. To plan and perform change processes
3. To manage resistance to change

A. Knowledge and Understanding (Theory Component)

By the end of this course, participants should be able to:

• Understand concepts of change and the process of change management
• Understand the importance of change management for sustainability to an organisation
• Manage resistance to change

 

B. Key Skills (Practical Component)

By the end of this course, you should be able to:

• Apply strategic thinking and communication skills for change management
• Apply leadership skills for stakeholder management in the change process

 

Schedule

Time	Agenda
Day 1
09:00 - 09:30	Course overview
09:30 - 10:30	Organisational change and drivers of change Impact of change
10:30 - 10:45	Break
10:45 - 12:00	Change management for sustainability Importance of change management
12:00 - 13:00	Lunch
13:00 - 15:15	Change management models, change agents and implementation
15:15 - 15:30	Break
15:30 - 16:30	Managing resistance to change
16:30 - 17:30	Assessment

Assessments

• Case study analysis
• Group presentation

Requirements

• Attendees should have a basic understanding of change and sustainability
• Attendees have to bring along their own laptop

About the Trainers

Associate Prof. Huong Ha (PhD)
Head of Business Programme School of Business Singapore University of Social Sciences

Ha’s previous positions include dean, director of research and development, deputy course director, chief editor, executive director, business development manager, etc. in many countries. She holds a PhD from Monash University (Australia) and a master’s degree from National University of Singapore. She was a recipient of a Ph.D. scholarship (Monash University), Temasek scholarship (National University of Singapore), and a scholarship awarded by the United Nations University/International Leadership Academy, and many other scholarships, professional and academic awards, and research-related grants.

She has several years of experience in lecturing, training and undertaking consulting projects. She has published more than 80 journal articles, books, book chapters, conference papers, and articles in encyclopedias, including her authored book Change Management for Sustainability by BEP (USA). She has been a reviewer of many peer-reviewed and high-ranking international journals and international conferences.

 

Application Procedures

Please submit the following documents to cet@suss.edu.sg:

1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
   
2. Application form
   
   

Course Fee

¹ Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
² Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

• Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.

• Participants are required to complete all surveys and feedbacks related to the course.

• The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.

• Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.

For clarification, please contact the SUSS Academy via the following:

Telephone: +65 6248 0263
Email: CET@suss.edu.sg