Singapore University of Social Sciences

Competency - Based Interview and Selection Technique

Competency - Based Interview and Selection Technique (CET173)

Applications Open: 13 January 2024

Applications Close: 10 May 2024

Next Available Intake: 24 May 2024

Course Types: Short Course

Language: English

Duration: 1 day

Fees: $700

Area of Interest: Business Administration, International Trade, Science and Technology

Schemes: Lifelong Learning Credit (L2C)

Funding: SkillsFuture

School/Department: Centre for Continuing & Professional Education


Level: Basic
Date:24 May 2024
Mode of delivery: Singapore University of Social Sciences
Minimum number to run: 15 participants (To be updated by SUSS)



Synopsis

In this current challenging business environment, employing the right individual for the organisation is crucial.  Hiring the wrong individual not only have an impact on the cost of operation but also on the morale, productivity, and efficiency of the organisation.

A critical step in employee selection is the interviewing and selection process. The competency-based interview and selection technique focuses on the applicant past actions or behaviour concerning the competencies or skills required for the job applied. Through this method, hiring is more structured and focus rather than based on guesswork, potential bias or discrimination.

Adopting an interactive and experiential-based approach, the instructor will adopt a combination of lectures, group discussions, structured activities, videos and role-plays.



Who Should Attend

This course is for any employees who are required to interview candidates.

 

Topics

  • Introduction to Competency-Based Interviewing
  • Traditional vs Competency-Based Interview
  • Identification of competencies based on job roles
  • Techniques to develop questions
  • Prepare, conduct interview and selection of candidate



Learning Outcomes

  • Understand the issues arising from traditional interview technique
  • Understand the differences between traditional and competency-based interview technique
  • Identify the competencies required for the identified job roles in your organisation
  • Develop questions based on the identified competencies for competency-based interviews
  • Conduct a competency-based interview
  • Apply the selection technique after the interview

 

A. Knowledge and Understanding (Theory Component)

At the end of this course, participants should be able to:

  • Understand the issues arising from traditional interview technique
  • Compare and contrast the differences between traditional and competency-based interview technique
  • Understand the competency-based interview technique

 

B. Key Skills (Practical Component)

At the end of this course, participants should be able to:

  • Identify competencies for the identified job roles.
  • Develop questions for Competency-Based Interviewing based on the identified competencies for the job role
  • Apply techniques to evaluate response to help determine the right candidate
  • Prepare, Conduct Interview and Selection of Candidate



Schedule

TimeAgenda
Day 1
09:00 - 09:30Course overview
09:30 – 10:30Introduction to Competency-Based Interviewing
10:30 – 10:45Break
10:45 - 12:00

Identify competencies and develop questions

12:00 - 13:00Lunch
13:00 – 14:00Techniques to evaluate response 
14:00 – 15:30Prepare, conduct interview and selection of candidate
15:30 - 15:45Break
15:45 – 17:15Interview role-play
17:15 – 17:30 Wrap-up


Assessments

  • Role-plays


Requirements

  • Attendees have to bring along their laptop


Trainer's Profile

YeoBengTeck

Mr Yeo Beng Teck is an adjunct lecturer in Nathan School of Human Development and Centre for Continuing & Professional Education, Singapore University of Social Sciences. With more than 25 years working experience, Beng Teck holds various positions from Account Management, Service Delivery Manager for Asia, to Acting Director of Learning and Development (Asia-Pacific) in a multinational corporation. He currently provides HR consultancy and facilitates workshops focusing on talent management, performance management, leadership and management, teamwork and organisational behaviour.  Beng Teck graduate with a Master of Science in Industrial/Organisational Psychology and HRM from Baruch College - City University of New York.

 

Application Procedures

Please submit the following documents to cet@suss.edu.sg:

  1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
  2. Application form

Course Fee

Course Fee for $700

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees. 

  • Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course.
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

For clarification, please contact the Centre for Continuing and Professional Education (CCPE) via the following:

Telephone: +65 6248 0263
Email: CET@suss.edu.sg
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