Singapore University of Social Sciences

Human Factors in Accident Investigation

Human Factors in Accident Investigation (CET254)

Applications Open: 15 February 2021

Applications Close: 22 April 2021

Next Available Intake: 20 May 2021

Course Types: Short Course, SkillsFuture Series

Language: English

Duration: 2 days

Fees: $1400

Area of Interest: Humanities & Social Sciences, Others

Schemes: Lifelong Learning Credit (L2C)

Funding: SkillsFuture

School/Department: Centre for Continuing & Professional Education

Next Available Intakes: 20 & 21 May 2021
Level: Intermediate
Duration: 2 days
Venue: Singapore Chemical Industry Council
Minimum number to run: 12 participants (To be updated by SUSS)

This course is brought to you by SUSS in partnership with SCIC.



Considering the importance of human factors in accident and incident investigation, the training is to equip employees an understanding of the capabilities and limitations of human cognition such as attention, perception and decision making. Thereafter, looking at how these cognitive components that could lead to human error and accidents, the possible methodologies will be introduced in measuring cognitive work performance such that these human errors which are common causes of accidents can be prevented. The training will also demonstrate the use of established tools in determining the various causes of errors leading to the accidents.

Who Should Attend

Recommended for personnel who are involved in safety and health, and also those who are involved in accident and incident investigation or any incident reporting within their company.


  • Introduction to Human Factors and Cognition
    a. The Information-Processing Model
  • Capabilities and limitations - what leads to human error?
    a. Perception and attention
    b. Memory
    c. Mental Workload
    d. Fatigue/monotony
    e. Decision Making
    f. Situation Awareness
    g. Crew Resource Management
  • Preventing human error
    a. Mental workload measures
    b. Situation Awareness measures
  • Determining the causes of error
    a. Task Analysis
    b. Cognitive Task Analysis
    c. HFACS (Human Factors Analysis and Classification System)


A. Knowledge and Understanding (Theory Component)

By the end of this course, you should be able to:

  • Define the information processing model
  • Discuss the capabilities and limitations of human cognition and how this affects work performance
  • Describe various methodology on cognitive work performance assessment for implementation at workplaces.

B. Key Skills (Practical Component)

By the end of this course, you should be able to:

  • Demonstrate how to prevent human error through use of relevant human factors tools
  • Identify when errors are due to human factors
  • Apply error analysis methods in determining the root causes of accidents


Day 1
09:00 - 09:30Course overview
09:30 - 10:30Intro to Human Factors and Cognition
10:30 - 10:45Break
10:45 - 12:00Perception and attention, memory, decision making
12:00 - 13:00Lunch
13:00 - 15:30Fatigue, mental workload, situation awareness
15:30 - 15:45Break
15:45 - 17:30Case studies – human factors lead to errors
17:30 - 18:00Assessment - Quiz
Day 2
09:00 - 09:30Recap and Overview
09:30 - 10:30Tools to measure mental workload
10:30 - 10:45Break
10:45 - 12:00Tools to measure situation awareness
12:00 - 13:00Lunch
13:00 - 15:30Determining causes of human error (TA, CTA, HFACS)
15:30 - 15:45Break
15:45 - 17:30Case Studies
17:30 - 18:00Assessment - Group Presentation


  • Written Quiz
  • Group Presentation


  • Attendees should have a basic understanding of accident and incidents that occur in the Chemical Industry

About the Trainer

CaleyCaley is a Board-Certified Professional Ergonomist originally from South Africa but has been living in Singapore for 5 years. Caley has a master's degree in human kinetics and ergonomics from Rhodes University, South Africa. She has previously worked as an ergonomics consultant specialising in military ergonomics research and an ergonomics manager at Synergo Consulting in Singapore specialising in office ergonomics and workspace design. In 2017 she joined the Rehabilitation Research Institute of Singapore (RRIS). She currently works part time for SUSS lecturing and developing new course content. Caley is passionate about ergonomics and dedicated to helping others achieve optimum health and safety in their workplace. My goal for teaching this course is to empower you to make changes to your everyday working environment in order to improve your health. This course will be kept practical with real-life application. I hope by the end of this course I have equipped you with the necessary skills and knowledge required to independently conduct workplace evaluations and design with confidence.

Application Procedures

Please submit the following documents to

  1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
  2. Application form

Course Fee

International ParticipantsS'poreans (aged below 40) and PRsSkillsFuture Mid-Career Enhanced Subsidy1
(S'poreans aged 40 and above)
Enhanced Training Support for SMEs2
Full Course fee (A)$1400$1400$1400$1400
SSG grant (70%) (B)-($980)($980)($980)
Nett course fee (A) - (B) = (C)$1400$420$420$420
7% GST on nett course fee (D)$98$29.40$29.40$29.40
Total nett course fee payable, including GST (C) + (D) = (E)$1498$449.40$449.40$449.40
Less additional funding if eligible under various schemes (F)--($280)($280)
Total nett course fee payable, including GST, after additional funding from the various funding schemes (E) - (F) = (G)$1498$449.40$169.40$169.40

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

  • Participants are required to achieve at least 75% attendance and/or sit and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice. Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.

For clarification, please contact the Centre for Continuing and Professional Education (CCPE) via the following:

Telephone: +65 6248 0263
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