Singapore University of Social Sciences

Workplace Creative Problem Solving (Synchronous e-learning)

Workplace Creative Problem Solving (Synchronous e-learning) (CET275)

Applications Open: 17 February 2024

Applications Close: 20 August 2024

Next Available Intake: 03 September 2024

Course Types: Short Course

Language: English

Duration: 4 x half-day

Fees: $1400

Area of Interest: Others

Schemes: To be confirmed

Funding: SkillsFuture

School/Department: SUSS Academy

Dates: 3 - 6 September 2024 (6.30pm to 10pm)
Level: All levels
Duration: 4 x half-day
Venue: Singapore University of Social Sciences and via ZOOM


The World Economic Forum's 2020 Future of Jobs report lists "Creativity", "Innovation", and "Complex Problem-Solving" among its Top 5 skills for 2025. Yet, if you were to start typing "Singapore" and "creativity" in Google, Google will likely make the following search suggestions: "Singapore lacks creativity", "Singapore education creativity", and "Singapore students lack creativity". Clearly, creativity is crucial for the future of work and clearly, we can be more creative.

This 2-day course is applied, scientifically-valid, and focused on leaving you with the ability to successfully engage in creative problem-solving independently.

Who Should Attend

Professionals involved in problem-solving and/or require creativity at work. This includes, but is not limited to, leaders, managers, supervisors, engineers, researchers, R&D scientists, strategists, marketers, teachers, architects, designers, social workers, youth workers, entrepreneurs, and business owners.


  • Applying various creativity techniques
    Learn which techniques to apply for problem clarity, idea generation, and action planning
  • What are your barriers to Creativity?
    We all have the potential for tremendous creativity. Let's find out the barriers to your creativity
  • How to find the "right" problems
    Discover how you can reframe and structure ill-defined problems to avoid solving the "wrong" problems again

Learning Outcomes

A. Knowledge and Understanding (Theory Component)

At the end of this course, participants should be able to:

  • Evaluate personal and workplace barriers to creativity
  • Describe key creativity theories and concepts
  • Outline stages and components of the Creative Problem Solving technique

B. Key Skills (Practical Component)

At the end of this course, participants should be able to:

  • Implement the use of different creativity techniques
  • Recommend strategies to foster creativity
  • Solve workplace problems using the Creative Problem Solving technique



 Day 1
18:30 - 18:40Course Overview
18:40 - 19:10What Are Your Barriers to Creativity?
19:10 - 20:20Technique #1: Bad Ideas Party
20:20 - 20:35Break
20:35 - 21:00 Creativity: Conceptual Foundations
21:00 - 22:00 Technique #2: Lotus Blossom
Day 2
18:30 - 18:50Finding the Right Problems
18:50 - 19:50Technique #3: Duncker Diagram
19:50 - 20:15Creative Problem Solving (CPS): Conceptual Foundations 1
20:15 - 20:30Break
20:30 - 21:20Technique #4: Creative Problem Solving
21:20 - 22:00Group Presentations
Day 3
18:30 - 19:00Creative Problem Solving (CPS): Conceptual Foundations 2
19:00 - 20:00Technique #5: Evaluation Matrix
20:00 - 20:15Break
20:15 - 21:00Applying the Creative Problem Solving technique 1
21:00 - 22:30Technique #6: Basic Process Model
Day 4
18:30 - 20:00Applying the Creative Problem Solving technique 2
20:00 - 20:15Break
20:15 -21:00Applying the Creative Problem Solving technique 3
21:00 - 22:00Individual Presentations


  • Group Presentations
    On Day 2, participants will undergo the first course assessment. Working with 2 to 4 other participants, groups will present their application of the Creative Problem Solving technique (CPS) to solve a real-world problem. Presentations will demonstrate an understanding of the stages and components of the CPS. In order to solve the given real-world problem, personal and situational barriers to creativity need to be evaluated. The derived solution will include recommended strategies to foster creativity.
  • Individual Presentations
    On Day 4, participants will undergo the second course assessment. Working individually, participants will present their use of the CPS to solve a workplace problem. By implementing different creativity techniques, personal and workplace barriers to creativity are evaluated. Participants will present specific recommendations on how to foster creativity at the workplace.

[1] Italicised text indicate the assessing of Learning Outcomes.



  • A computer with web camera
  • Work experience

About the Trainer

Victor SeahDr Victor Seah

Victor's session was a real eye-opener and gave me a lot more confidence that I can grow even further
- ANZ manager ‘CP'
The cognitive flexibility sessions gave me some great information to try at work to improve my performance as a manager
- Qantas manager ‘DS'

Dr Victor Seah (PhD, Organisation and Management) has over a decade of experience in executive and adult education having worked with ABC broadcaster, ANZ bank, Qantas airlines, the Australian Graduate School of Management, UNSW Business School, Ngee Ann Polytechnic, and the Singapore University of Social Sciences. His research focuses on creativity and psychology at work and has been published in journals such as Sustainability, the European Journal of Psychological Assessment, and Learning and Individual Differences. Dr Seah has also been cited in local media such as The Straits Times, CNA938, and The Business Times.

Application Procedures

Please submit the following documents to

  1. Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
  2. Application form

Course Fee

Course Fee for $1400

1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.

  • Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
  • Participants are required to complete all surveys and feedbacks related to the course
  • The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
  • Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice

For clarification, please contact the SUSS Academy via the following:

Telephone: +65 6248 0263
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