When life hands you lemons, make lemonade and give back to society along the way! That was what Lau Junsong Roy, a Year 2 Bachelor of Science in Marketing with Minor student, together with his peers did when they found out that there was an increased need for businesses to be familiar with Zoom, a teleconferencing app, to continue their day-to-day operations, amid the COVID-19 pandemic.
The group of SUSS students reached out to financial practitioners and volunteered their time as Zoom mentors to conduct free 1-on-1 hands-on training sessions.
Lau Junsong Roy shared: “Because of the COVID-19 situation, using Zoom has become a daily affair for SUSS classes. We even connect with friends and family with it. It is easy to use and can be quite fun too. So, when we heard that businesses may need some help to learn Zoom, we volunteered immediately. This is our way of giving back to the society during this tough period.”
The participants are members of the Insurance and Financial Practitioners Association of Singapore (IFPAS) and they represent various insurance companies and financial adviser firms in Singapore.
The aim is to eventually educate about 1,000 financial practitioners. Although each of these 1-on-1 training sessions will only last for about 30 minutes, they provide a realistic environment for participants to get familiarised with the basic functions of Zoom as well as its security features.
In the pipeline, SUSS and IFPAS aim to use the same approach to develop the capabilities of more trainers so that they can share their knowledge with more financial practitioners.