Patricia Chew (2013)
"How Middle Managers Become Leaders of the Future," Today's Manager, pp 12-15.
Jochen Wirtz, Chiara Orsingher, Patricia Chew, Siok Kuan Tambyah (2013)
"The Role of Metaperception on the Effectiveness of Referral Reward Programs," Journal of Service Research, Vol. 16, no.1, 82-98.
Jochen Wirtz, Patricia Chew and Christopher Lovelock (2013)
Essentials in Services Marketing, 2nd edition, Pearson Education South Asia.
Yamen Koubaa, Gaelle Ulvoas and Patricia Chew (2011)
"The Dual Impact of Traditional and National Cultural Values on Expatriate Ethnic Groups' Attitudes and Willingness to Buy," Asia Pacific Journal of Marketing and Logistics, Vol. 23, Issue 5, 626-640.
Jochen Wirtz and Patricia Chew (2009)
"Asean's Servicescape: A Tourist Attraction," ASEAN Affairs Magazine, Mar-Apr, 82-83.
Jochen Wirtz and Patricia Chew (2008)
"Differentiation through Managing Relationships and Building Loyalty: A Blue Ocean Perspective," in Effective Executive, The Icfai University Press, December, 40-48.
Jochen Wirtz and Patricia Chew (2002)
"The Effects of Incentives, Deal Proneness, Satisfaction and Tie Strength on Word-of-Mouth Behaviour," International Journal of Service Industry Management, Vol. 13, No. 2, 141-162. (Winner of the most Outstanding Paper Award in the 2002 volume)