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FAQs

Where will the 2024 convocation be held at?

This year, SUSS Convocation 2024 will be held on 8 and 9 Oct 2024 with 6 sessions over 2 days at Suntec Convention Centre Level 6 (Hall 603 – 604).

 


How do I get to my convocation venue?

Suntec Singapore Convention & Exhibition Centre, Level 6 (Hall 603 - 604)

1 Raffles Boulevard Singapore 039593


Is there complimentary parking?

Please note that complimentary parking is not available for the convocation. Public parking options are available nearby. For your convenience, we recommend parking lots closest to the venue.

 

For parking rates in Suntec City, please click here.


Do I need to indicate my attendance for my convocation?

You must register your attendance by 30 August 2024 to attend the Convocation. You will not be allowed to attend the Convocation if you do not register. Late registrations after the closing date will not be accepted. We seek your understanding as the information is needed for session planning.

You will receive a Convocation email with details of the ceremonies. Within the email will be the customised link to register and indicate your attendance for the ceremonies. Do note that the customised registration link is meant solely for you and should not be forwarded to anyone.

Graduates' entry to the Hall

For attendance, you will need to show the QR code you will receive via email after completing your online registration.

Show the QR code at the registration point on the day of the ceremony so you can:

  • Confirm your attendance at the registration counter.
  • Note your seat number shown on the screen.
  • Proceed to take your seat at your assigned seat.

 

I have accidentally deleted the email with the QR code. What should I do?

You may key in your PI number for registration if you do not have the email containing the QR code with you.

How can my guests (parents, family, friends, etc.) attend the ceremony?

Each graduate will receive three (3) invites for their guests to attend the ceremony. The graduate may ballot for one (1) additional invite (if needed) when they RSVP for the ceremony. Infants in arms will not require an invitation.

Please indicate the number of guests (maximum three (3) guests per graduand) in your registration by 30 August 2024. However, do note that the additional invite request is subject to balloting and is not guaranteed. 

Balloting results will be informed via email on September 2024.


Are there special seating arrangements for graduates and guests who are mobility-challenged (e.g. wheelchair or on crutches)?

For graduates and guests who require special assistance, please email comms_events@suss.edu.sg by 6 September 2024 so that we can make the necessary arrangements for your attendance at the ceremony.

For graduates with disability/special needs, you may email to sensupport@suss.edu.sg if you need accommodation or access services.



What if my parents/ guests do not arrive after I have entered the hall?

If the ceremony has started, ushers at the doors will hold and prompt the guests to enter once the presentation of graduates has begun. Please follow the instructions of the ushers. Do ensure that your guests have their Guest Admission Cards ready for admission to the Hall. 

*Guest admission cards will be given out when you are collecting your academic regalia at Serangoon Broadway.

 

Can guests take photos/videos during the ceremony?

Yes, guests may take photographs/videos from their seats. They must remain in their seats to avoid obstructing the graduates' movement as they move up to the stage and back to their seats. An official photographer has been engaged to take a photo of the graduate being presented on stage.

What is the age limit for admission of children into the hall?

We have removed the age limit for children attending the ceremonies.

Each attendee, including children under 6, will require an invitation card to enter the hall. Infants in arms will not require an invitation.

We seek your kind cooperation in bringing your children outside the hall if they are causing a disturbance to other attendees.

 

What is the dress code?

Since this is a formal ceremony, we encourage all guests to be dressed appropriately for the occasion and avoid singlets, shorts, bermudas, slippers and sandals.  

Can I change my session?

Graduates will be assigned a specific session based on the school and programmes. Graduates must attend the assigned session, and changing/swapping of sessions is not allowed.

If I require special assistance, what should I do?

Please email comms_events@suss.edu.sg with the requirements as special seating arrangements must made by 6 September 2024.

How long is each ceremony session?

We will keep to about 120 minutes per session.

Do I have to wear the Academic Regalia?

Wearing the Academic Regalia is compulsory for all graduates receiving their degree scrolls at the ceremony.

Can I rent my Academic Regalia from other studios?

The Academic Regalia for rental are customised for the Singapore University of Social Sciences. We have appointed Serangoon Broadway Studio as our official gown management studio.

What are the rental rates?

Please refer to the Graduate's Guide for more information on Academic Regalia.

 

Can I still rent the academic regalia if I am not attending the Convocation?

If you are not attending the ceremony, you may rent your academic regalia from Serangoon Broadway the following month after the ceremony i.e from 11 November 2024.

 

When can I collect my certificate?

 

For graduates attending the Convocation ceremony, you will collect your degree certificate after being presented on stage. There will be no collection on site for graduates who are not attending the Convocation ceremonies on 8 and 9 Oct. 

 

You may refer to the following page for other collection periods.

Degree and Transcript


If you are authorising someone to collect on your behalf, please complete the authorisation form and advise the authorised person to bring along the form and other required documents.

 

Convocation 2021 - FAQs

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